Platinum Volkswagen
Hicksville, NY
By Type
1,044 Reviews of Platinum Volkswagen
Doreen and David made the process of leasing a car simple and comfortable. They were extremely helpful in guiding me to decide on the right car -- in a pressure and hassel free environment. They were very and comfortable. They were extremely helpful in guiding me to decide on the right car -- in a pressure and hassel free environment. They were very accomodating...I would recommend this dealership without reservation. More
AFter being promised last Wednesday my new 2009 certified preowned VW Eos car would be in pristine condition inside and out by Doc P and AJ Fiore I went to pick up my car today and there was a dent on the fr preowned VW Eos car would be in pristine condition inside and out by Doc P and AJ Fiore I went to pick up my car today and there was a dent on the front grill, nicks and scratches all over the car and the inside seats were dirty. When I approached the GM with my concerns, he was rude, disrespectful, unreasonable and argumentative like he was doing me a favor taking my hard earned $22000 check. All in front of my 12 year old daughter. I was told TODAY that since I got such a good deal the didn't do any body work on this car. WHAT??? Seriously, if I had known that I wouldn't have purchased the car and or tried for a lower price. He even admitted to replace the grill was $1500. I was buying the same car I lost in the hurricane. I had purchased it from another local dealer that gave me the car in mint condition. When i asked for the manager he said "I'm two above that lady" and walked away. I am not an ignorant person. I have a Masters Degree, work two part time teaching jobs and I am a single mother. I was very excited to pick up my car today. Living in Long Beach, I am a victim of Hurrican Sandy and had to replace my car as well as the basement of my new home. I am still in the state of shock and disbelief that I was treated this way and this GM really threw me out of the dealership. I am so upset. This is not over. One thing is for sure, never ever will I purchase a VW again and I am making sure everyone I know (and there are plenty of people loooking for cars after Sandy) not to buy VW. More
Best place to buy a car. Just came back and bought 2nd car from Platinum. Worked with A.J fiore again, best guy...knows his cars, very friendly and professional. I would only come here to buy a car from A car from Platinum. Worked with A.J fiore again, best guy...knows his cars, very friendly and professional. I would only come here to buy a car from A.J Fiore... More
After my car and home had been destroyed by Hurricane Sandy, I was unsure of exactly what I should do as far as purchasing a new car went. I had previously visited other dealers; however, I must say tha Sandy, I was unsure of exactly what I should do as far as purchasing a new car went. I had previously visited other dealers; however, I must say that Doreen Preshlock, as well as the other wonderful employees at Platinum VW, provided the information as well as the assurance I needed to hear to know that I was making a smart decision during a very difficult time. They were extremely helpful and provided multiple options, considering all that I was going through. Doreen was very enthusiastic about helping me, however, never made me feel pressured. Thank you Platinum VW for making this an enjoyable and exciting experience, rather than a stressful one! More
What a great car buying experience. Having Purchased many other brands in the past including Lexus, Ford, Mazda, Honda & Chrysler this was the BEST one of the lot. Friendly, informative sales p many other brands in the past including Lexus, Ford, Mazda, Honda & Chrysler this was the BEST one of the lot. Friendly, informative sales person, Rocio Burgos, was attentive when needed and no pressure! Negotiating final price was quick, unstressful. Including the time spent looking at the car in the showroom, taking a test drive and returning to pick up the vehicle, in and out in less that 90 minutes. What a great expereince. My compliments to the entire staff at PLatinum Volkswagon for this excellent experience. As for the car, we love our Passat! Quiet, roomy, all the right features we are looking for at an affordable price. Highly reccomend Rocio & the team at Platinum Volkswagon! More
Comfortable, friendly and they feel like old friends. Comfortable, friendly and they feel like old friends. Quick mucking also liked. I liked the activities of the young salesman very much. I think the Comfortable, friendly and they feel like old friends. Quick mucking also liked. I liked the activities of the young salesman very much. I think they have a lot of cars in stock, so it was easy to make a purchase. More
We love our new 2013 Passat! Platinum is by far the best car dealership my family has worked with. This is my families 5th car from Platinum and we are impressed with their knowledge, professionalism and se car dealership my family has worked with. This is my families 5th car from Platinum and we are impressed with their knowledge, professionalism and service every time. Josh, David, Juan, Debbie and the gang are extremely friendly, fair and knowledgable. They know that a car is a big purchase/expense and they do what they can to make sure you get the car you want for a price you can fit within in your budget. There is no dancing in circles with this dealership. They go above and beyond what you'd expect and we will certainly be back for car #6 when our next lease is up. They are respectul of your time and do whatever they can to make sure the purchase/lease of a car is a seamless and easy as possible. When a great VW vechile is backed up by a great VW dealership like Platinum, there is no going wrong. I highly recommend this dealship to anyone in the market for a VW. We have referred other members of our family and friends to Platinum who have been equally impressed. You will not be disappointed. More
My wife and I just leased a 2013 VW Bug from Joe at Platinum. The service could not have been nicer. He didn't talk circles around us and he tried to make sure we were very comfortable every step of th Platinum. The service could not have been nicer. He didn't talk circles around us and he tried to make sure we were very comfortable every step of the way. He cut to the chase with pricing, knowing we had a budget to go by. The whole process was very smooth and we love the car. Thanks Joe! More
Mr. Fiore called me and asked me to bring in my 2010 Jetta for an appraisal which I did and then I purchased a 2013 Jetta with no money down and essentially the same payments I was making before. It wa Jetta for an appraisal which I did and then I purchased a 2013 Jetta with no money down and essentially the same payments I was making before. It was a great deal and I'm thrilled with my new 2013 Jetta in a beautiful metallic blue color. More




