Back

Platinum Volkswagen

Hicksville, NY

4.7
1,039 Reviews

340 West Old Country Road

Hicksville, NY

11801

Directions

By Type

1,039 Reviews of Platinum Volkswagen

January 11, 2013

John and Doreen make a great team together. They were extremely knowledgeable about Volkswagen products and steered us in the right direction when we were considering other options and other types of car More

by annzakh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 14, 2013 -

Platinum Volkswagen responded

We absolutely love hearing about how great of a team John and Doreen were during your recent experience at our dealership. At Platinum Volkswagen our honesty is something that we proudly display to each and every customer, because at heart we want what’s best for our customers. Thank you for recommending us to your friends and family, it means more to us than you know. To gain access to exclusive offers from us, make sure you follow us on Twitter and like us on Facebook. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

Joe was very accomodating of my request for a specific color of car. He was very helpful and made my first experience of buying a car a pleasant one. More

by JeanineTufano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JOSEPH RICCOBENE
Jan 08, 2013 -

Platinum Volkswagen responded

Jeanine, thank you for letting us know about the great customer service that Joe could provide during your recent trip to Platinum Volkswagen. Ensuring that your specific needs were met is something we educate all of our employees on making sure of. Congratulations on your first car and we are so happy to hear that you chose to make your purchase with us! Remember to also like our Facebook page and follow us on Twitter to hear about exclusive specials for our fans. Regards, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

I got the car I exactly wanted. Aj and everyone at Volkswagen was very helpful and the price of my car was just right. I'm very happy with the service & will be back More

by hayleynicolee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

AJ is just one of the many outstanding employees we have ready to help at Platinum Volkswagen and thank you for letting us know about the great job he did, Hayley! Making sure that we do all we can to get customers the right car for the right price is one of the main focuses at our dealership. We’re also glad to hear that you were happy with the service and we encourage you to like us on Facebook to gain access to service specials and offers! Sincerely, Josh Lever – General Manger – josh@platinumvw.com

Jan 08, 2013 -

Platinum Volkswagen responded

AJ is just one of the many outstanding employees we have ready to help at Platinum Volkswagen and thank you for letting us know about the great job he did, Hayley! Making sure that we do all we can to get customers the right car for the right price is one of the main focuses at our dealership. We’re also glad to hear that you were happy with the service and we encourage you to like us on Facebook to gain access to service specials and offers! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

I had never leased an automobile before so I was a little apprehensive about it. AJ my salseman was very calm and did not make me feel pressured. He also did not give the sterotype high pressure sales pitch More

by billunotti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

William, we absolutely love to hear about success stories like yours! Thank you so much for taking the time to let us know about the outstanding job our team did for you during your recent visit to our dealership. Giving our customers a low pressure experience at Platinum Volkswagen is one of the values we have built our dealership upon and we’re glad to see that you felt at ease during your time here. We will definitely let our team know about the kind words you had to say about them. Please come by and see us again if you have any questions or concerns. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 08, 2013

Last month I purchased a new passat from Krista at Platinum Volkswagen. She was extremely friendly and professional, she went above and beyond what I expected. Highly reccomend Platinum VW!!! More

by RHKW2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 08, 2013 -

Platinum Volkswagen responded

Congratulations on your new Passat and thank you for telling us about how great Krista was throughout your time here! Going above and beyond is just one of the steps we take at Platinum Volkswagen to ensure 100 percent satisfaction. Having a friendly and professional staff also ensures that your time spent here will be unmatched by any other car dealership. Also, be sure to go ahead and follow us on Twitter and like us on Facebook to gain access to contests exclusive for our fans! Regards, Josh Lever – General Manager – josh@platinumvw.com

January 03, 2013

Doreen and David made the process of leasing a car simple and comfortable. They were extremely helpful in guiding me to decide on the right car -- in a pressure and hassel free environment. They were very More

by Vromano
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 03, 2013 -

Platinum Volkswagen responded

Your glowing recommendation of our dealership makes us proud to call Doreen and David members of the Platinum Volkswagen team. Making sure our customers don’t feel pressured while they are at our dealership is something we try to make sure of. Additionally, providing our customers with a comfortable, accommodating environment to buy or lease a car in is our top priorities and we are glad to hear that you felt relaxed during your time here. Thank you for the recommendation of our dealership and please don’t hesitate to come by our dealership if we can help you out with anything at all. Sincerely, Josh Lever – General Manager – josh@platinumvw.com

January 01, 2013

AFter being promised last Wednesday my new 2009 certified preowned VW Eos car would be in pristine condition inside and out by Doc P and AJ Fiore I went to pick up my car today and there was a dent on the fr More

by beachgirl1208
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
GM Never got his name while he was yeling, Doc P
December 30, 2012

Best place to buy a car. Just came back and bought 2nd car from Platinum. Worked with A.J fiore again, best guy...knows his cars, very friendly and professional. I would only come here to buy a car from A More

by evaggelia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Dec 31, 2012 -

Platinum Volkswagen responded

We love hearing that A.J. did such a great job for you the first time you came by, that you didn't have any doubt in coming back and seeing us again. A.J. is just one of the many great employees we have at Platinum Volkswagen who are ready to help our customers find their dream car at the right price. We give our staff the top notch training to make sure that customers will get the best out of their experience here and be treated with the highest level of respect. Thank you for taking time out of your day to let us know about the great job A.J. has done for you both times you've come by Platinum Volkswagen! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

December 28, 2012

After my car and home had been destroyed by Hurricane Sandy, I was unsure of exactly what I should do as far as purchasing a new car went. I had previously visited other dealers; however, I must say tha More

by Tgrosso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tamara Grosso
Dec 31, 2012 -

Platinum Volkswagen responded

We are deeply sorry to hear about your car and home, but we appreciate that you came to see us because of Doreen’s previously great service. We do our best to make sure that we can accommodate all of our customers in a timely fashion and get them as many options as possible. It was our pleasure to help you turn this negative situation into a positive experience with our dealership. We encourage you to come by and see us again if you need any help whatsoever. Also, if you are interested in service specials and offers, be sure to like us on Facebook and follow us on Twitter to gain access to exclusive deals for our fans. Thank you again and we hope to see you very soon! Sincerely, Josh Lever – General Manager – josh@platinumvw.com

December 23, 2012

What a great car buying experience. Having Purchased many other brands in the past including Lexus, Ford, Mazda, Honda & Chrysler this was the BEST one of the lot. Friendly, informative sales p More

by JohnDiChiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rocio Burgos
Dec 24, 2012 -

Platinum Volkswagen responded

John, thank you for taking the time to share your feedback with us! We know how stressful buying a new vehicle can be and we do our best to ensure nothing but a positive experience for our customers. Buying a new vehicle should be fun and exciting! We hope that you are enjoying your new Passat and we hope to see you in the future. Don't forget to visit our Facebook and Twitter pages for upcoming specials. Sincerely, Josh Lever - General Manager - josh@platinumvw.com

...
87
...