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This rating includes all service center reviews, with more weight given to recent reviews.
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1,330 Reviews of Plaza Cadillac - Service Center
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November 09, 2018
Exceptional Job My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professional My wife Debbie and I visited the dealership to repair her 2012 SRX. We can't say enough good things about the way we were treated and the professionalism we experienced at Plaza Cadillac. Our service consultant, Steve Wiggins respected our time and made the visit seamless. he is a great ambassador for this company, they need to promote him and give him a substantial raise. More
by JimZiegler
Verified CustomerEmployees Worked With
Steve Wiggins
November 09, 2018
Rear door/sunroof Rear door was not working properly and rattle in my sun roof. A new arm was ordered and installed and a rear view mirror was removed from my sunroof. Rear door was not working properly and rattle in my sun roof. A new arm was ordered and installed and a rear view mirror was removed from my sunroof. More
by JUDYLP4564
Employees Worked With
John Giovanetti
November 08, 2018
Patrick’s at Plaza is the BEST The team greats you immediately upon arrival to assess your needs or appointment, they take care to keep the car clean with accessories in the vehicle The team greats you immediately upon arrival to assess your needs or appointment, they take care to keep the car clean with accessories in the vehicle and they deliver results in a timely and professional manner. Patrick is the service manager and he works right along side of his team when they are busy to assure the work gets done. Teamwork makes the dream work! More
by Laura339
Employees Worked With
Patrick Bianchi
November 04, 2018
Computer programming Had to have new amp programmed into the vehicle so the radio would play again. They did it and stero now works perfectly. I am rocking down the road Had to have new amp programmed into the vehicle so the radio would play again. They did it and stero now works perfectly. I am rocking down the road again More
by Rbrown
Employees Worked With
Maria Franco, John Giovanetti
November 04, 2018
. Needed Battery I was seen immediately upon arrival without an appointment. Steve W. was my CSR. My battery was giving me problems. Totally covered! Thank You for y I was seen immediately upon arrival without an appointment. Steve W. was my CSR. My battery was giving me problems. Totally covered! Thank You for your help! More
by 3jana1
Employees Worked With
Steve Wiggins
November 04, 2018
Battery fix I have owned my Caddilac for 6 months. I love Cathy (Yes, I named her), and Plaza Cadillac took very good care of her. I will use Plaza Cadillac for a I have owned my Caddilac for 6 months. I love Cathy (Yes, I named her), and Plaza Cadillac took very good care of her. I will use Plaza Cadillac for all my service needs. More
by Cathy Cadillac
Employees Worked With
Steve
November 03, 2018
Well done Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowl Plaza outperformed the previous Cadillac dealership I was working with. The work was done quickly and done well and the people were friendly and knowledgeable. More
by mmitchell6
Employees Worked With
Service department
November 02, 2018
Great service all the time very nice and clean The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time The service is great and the staff is always friendly and welcoming I like the Plaza Cadillac they will definitely get things done ? on time More
by ANGELDMA1
Employees Worked With
John Giovanetti
November 01, 2018
Camera recalibration I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and ou I have been going to this dealer for over 10 years, and they always exceed my expectations. I came in without an appt., and Athena got me in and out in no time. Beyond pleased! More
by ITZFUN03
Employees Worked With
Athena was the service advisor.
October 31, 2018
The service was excellent. Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks ag Steve did a great job explaining the work that was preformed. He answered all of my questions. The car was returned clean and running great. Thanks again. More
by LSTONE342002
Employees Worked With
Steve Wiggins
