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This rating includes all service center reviews, with more weight given to recent reviews.
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1,330 Reviews of Plaza Cadillac - Service Center
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September 29, 2022
Awesome ciustomer service in the service department. . I called and got in the next day to fix my car. . I called and got in the next day to fix my car. More
by DALBRECHT1961
Verified CustomerEmployees Worked With
Steve abd Cenia in the service department and Eve, all provided excellent customer servixe.
September 24, 2022
Harry, Steve, and Senya do a good good. So did Eve in getting a message to them about radiator coolant. So far all repairs and miscellaneous stuff seem to be working properly. So did Eve in getting a message to them about radiator coolant. So far all repairs and miscellaneous stuff seem to be working properly. More
by JACKDYKHUIZEN1
Employees Worked With
Harry
September 23, 2022
I cannot recommend Plaza Cadillac more strongly to family and friends alike. They have proven that the customer is more important than any other concern in every interaction we have had! and friends alike. They have proven that the customer is more important than any other concern in every interaction we have had! More
by SANDJODER
Employees Worked With
Steve
September 23, 2022
The work performed was excellent. They fixed the issue. However, I had to be very proactive just to get updates on my vehicle. Long hold times and unreturned messages. Was not happy w They fixed the issue. However, I had to be very proactive just to get updates on my vehicle. Long hold times and unreturned messages. Was not happy with that at all. Caused me a lot of stress. More
by Silence Dogood
Employees Worked With
Harry
September 23, 2022
Felt like I was in a cheap used car dealership. Lady at the desk was eating lunch while waiting on customers and really didn’t interact. It was clear that they didn’t want to wash my car because Lady at the desk was eating lunch while waiting on customers and really didn’t interact. It was clear that they didn’t want to wash my car because it was a going to rain. More
by Corvette.19
Employees Worked With
None of these people assisted me and I do not believe I was told they name of the one that did.
