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Plaza Cadillac - Service Center

Leesburg, FL

4.5
1,329 Reviews

1,329 Reviews of Plaza Cadillac - Service Center

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March 10, 2022

They finished my oil change and rotate before I was done visiting with everyone !! Thanks 😃 More

by KERRYLPOLK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2022

Customer service was great and very friendly. My car was in and out quickly and came back very clean More

by stevestevens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 08, 2022

Pleasant employees, no problems related to visit, and informative of a question I had. Good service! More

by MLZEISS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
March 05, 2022

From my last visit in December, the initial greeting experience has greatly improved because the service writer-Steve-was my first contact. Steve has always been top notch and is just excellent. Can’t s More

by Tomabrust
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve, Harry the service writers.
March 05, 2022

The dealership worked very hard to obtain my roof cross rails which were hard to come by. They have been very supportive during the process. More

by JKIBBEN
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jonathan Molzof
March 04, 2022

Waiting 4 hours for service is way tooo long especially when you are there at 8am More

by kathyhaggart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Plaza Cadillac responded

We are very sorry the process took that much time but even with an appointment we had to work with an extended warranty to authorize repair. The wheel not holding air made it even longer to get approval. again very sprry.

March 01, 2022

I took my escalade to replace parts on the exhaust line. Work was done quickly and noises related to this problem all desapeared. People are very kind and give good advice. I am very happy to have my car ta More

by JULIAN91250
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry A.
February 28, 2022

Harry was friendly and helpful with the service on my car. The courtesy driver was friendly and it allowed me to get lunch while I waited. More

by Mary jo smith
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry
February 28, 2022

Great services staff are friendly well knowledgeable Waiting area nice and clean! I’m very happy with the service More

by Misael12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jesse knapp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Giovanetti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Bianchi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Pagano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonathan Molzof, DAVID STONE
February 27, 2022

Other than longer than expected wait, great service, and friendly dealership. Great job. Loved the new latte color More

by TCSQUARE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Did not meet anyone else to remember their name.
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