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This rating includes all service center reviews, with more weight given to recent reviews.
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1,330 Reviews of Plaza Cadillac - Service Center
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February 27, 2022
Other than longer than expected wait, great service, and friendly dealership. Great job. Loved the new latte color friendly dealership. Great job. Loved the new latte color More
by TCSQUARE
Verified CustomerEmployees Worked With
Other Employees :
Did not meet anyone else to remember their name.
February 23, 2022
Had appointment at 9:30. At 11:15 I asked Harry the status of my repair. He said it would take another 4 hours to diagnose at a cost of $556. I was disappointed that a dea At 11:15 I asked Harry the status of my repair. He said it would take another 4 hours to diagnose at a cost of $556. I was disappointed that a dealership could not solve a low voltage problem with my 2013 Cadillac XTS. More
by CLSEIBEL11
Employees Worked With
Harry
February 16, 2022
Friendly and honest staff. Welled trained techs. Fast service and sales people are very nice. Welled trained techs. Fast service and sales people are very nice. More
by garys1979
Employees Worked With
Other Employees :
Jonathan Molzof, Christopher Ballard, DAVID STONE
February 15, 2022
The check in was very easy and everyone was so friendly! It was very busy so it took a little longer for the oil change, tire rotation, and car was. But that was fine as I had my tablet with me and the wai It was very busy so it took a little longer for the oil change, tire rotation, and car was. But that was fine as I had my tablet with me and the waiting room was comfortable! More
by JUNEWALLACE
February 12, 2022
Great Dealership...sales, service outstanding. Rick in sales very knowledgeable about every aspect of the Cadillac Line. Harry and Steve in service go way above the norm in ensuring customers are happy wi sales very knowledgeable about every aspect of the Cadillac Line. Harry and Steve in service go way above the norm in ensuring customers are happy with their repair More
by TRSPAS47301
Employees Worked With
Other Employees :
Eve admin, scheduling etc.
February 11, 2022
No one bothered to follow up. I had to keep calling for information regarding the part we ordered. Messages left were not returned. Waiting room is stuffy and claustrophobic. Attempt to sit outside left us information regarding the part we ordered. Messages left were not returned. Waiting room is stuffy and claustrophobic. Attempt to sit outside left us with a very broken dilapidated bench. Toilet seat in restroom was badly stained with urine. We had to ask for our car to be washed after it was serviced. Certainly not what is expected from an expensive car dealer! There were no new vehicle inventory, all were a few years old. More
by RONNETMP
Employees Worked With
Steve Wiggins
