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This rating includes all service center reviews, with more weight given to recent reviews.
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1,329 Reviews of Plaza Cadillac - Service Center
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Verified Customer
September 26, 2020
Your facility receives an excellent in all the services you provide. Why don’t people have to wear a mask when they enter your facility. A person with no masks was coughing and sneezing in the customer w you provide. Why don’t people have to wear a mask when they enter your facility. A person with no masks was coughing and sneezing in the customer waiting area. Some of your Customer Service Reps had no mask but did have a separation to protect themselves and the customers. More
by vivian5237
Employees Worked With
Henry
September 26, 2020
Loved the dealership. Service personnel were professional friendly and easily accessible . Showroom salesman Johnathan was knowledgeable and gladly shared information. With us. Would recomme professional friendly and easily accessible . Showroom salesman Johnathan was knowledgeable and gladly shared information. With us. Would recommend Plaza Cadillac gladly. More
by mamaknows12
Employees Worked With
Service. Advisor: Harry, Jonathan Molzof
September 24, 2020
Plaza Cadillac has the best customer service & repair. Steve in service is always a pleasure. Top notch service. They are very helpful in diagnosis my problems. Steve in service is always a pleasure. Top notch service. They are very helpful in diagnosis my problems. More
by Jhickman
Employees Worked With
Steve
September 19, 2020
Great service..Harry is very helpful...Salesman Jessie is also very nice... Happy with Plaza Cadillac, Leesburg, Fla. Always satisfied with staff and our service. also very nice... Happy with Plaza Cadillac, Leesburg, Fla. Always satisfied with staff and our service. More
by JSWAMPANGEL5
September 16, 2020
Plaza Cadillac is one of the finest dealerships to offer fast, easy and efficient service for your vehicle while at the same time being extremely courteous! 👍 fast, easy and efficient service for your vehicle while at the same time being extremely courteous! 👍 More
by LINDAANNEB
Employees Worked With
Service Department
September 12, 2020
Only saw one person with a mask. No distancing in the waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. waiting room. 2 hours for an oil change and rotation..Harry in Service should be commended for his mask wearing and overall competence. More
by LCLYONS
Employees Worked With
Harry in Service was the not mask wearer I saw. He is the best!
September 12, 2020
Live 60 miles from dealership. Had to leave car for several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two ar several days for warranty work and some body shop paint. Harry delivered the car to me on his way home (twice) when it was completed. Saved me two around trips of driving. Now that’s service! More
by BMCGLAMERY
Employees Worked With
Harry - Service Advisor - Rate 5 Starts Plus!!
September 11, 2020
The Service Staff is always courteous, helpful and understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. understanding. Steve Wiggings is extremely helpful and tries to meet all of my needs. I trust Plaza Cadillac with all my auto needs. More
by PILARMCGURY
Employees Worked With
Service Dept is excellent.
September 08, 2020
The employees are always courteous and friendly. They explain why something needs to be done to our vehicle and how long it will take also. explain why something needs to be done to our vehicle and how long it will take also. More
by wbilbrey99
Employees Worked With
Steve at the service desk
