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Plaza Chrysler Dodge Jeep Ram
Inverness, FL
711 Reviews
At Plaza Chrysler Dodge Jeep Ram, we build relationships one customer, one relationship, one act of service at a time. One customer:
We support you with discovering what your most important reasons are for owning a new vehicle. Introducing PLAZA DRiVE: Shop from home.
Select your options. Submit your customized order and CELEBRATE! One relationship: We want to be your dealership of choice and we believe that the best way to earn credibility with you is to earn your TRUST. We demonstrate integrity. We show respect. We create transparency. Your time, your terms, your needs, your choice! One act of Service at a time: The Plaza Promise- We create Value beyond the sale that happens today by helping to positively empower the community and surrounding areas where we do business.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 711 reviews
January 29, 2020
How Buying A Car Should Be It has been many years since I have purchased a vehicle. With that being said, I had so many questions and uncertainties. Shaun was very warm and plea It has been many years since I have purchased a vehicle. With that being said, I had so many questions and uncertainties. Shaun was very warm and pleasant on the phone and made feel like family before even stepping foot in the building. When I pulled in, I was greeted with smiles from all the employees and offered something to eat as well as something hot or cold to drink. I worked with Christian and Jared during the sales process. Both individuals were extremely knowledgeable, professional, and most importantly patient with me. I got the exact Ram 1500 I wanted and ended up paying less than I expected. No games or pressure. There wasn't any point in time where I didn't have a smile on my face. You are cheating yourself out of a great deal and a great experience if you buy anywhere else but here. I will most certainly be back for my next vehicle. More
by Caleb Ulmer
Employees Worked With
Shaun Votaw, Christian Hafer, Jared Pauls
January 27, 2020
great sale staff they did everything they could to help me get out of truck that was not happy with that i had just bought a few months back they did everything they could to help me get out of truck that was not happy with that i had just bought a few months back More
by petersonmaintenance
Employees Worked With
Christina Finch
January 20, 2020
This dealership is awful. I have no idea where their mechanics come from but they should not be working on dodge trucks much less a diesel. All this place is about is selling you the car or the truck if mechanics come from but they should not be working on dodge trucks much less a diesel. All this place is about is selling you the car or the truck if you have a problem with it that’s gonna be your problem not theirs. Because they won’t know how to fix it just go to Phillips Dodge in Ocala. More
by Dixies_daughter
Employees Worked With
Tech 51369, Ryan Orr, John Kunberger
January 18, 2020
biggest scam dealer in flordia brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought brought my own key fob and tow mirrors on my 2014 ram to have them flashed should have been around 75.00 2 hrs waiting and 231.00 .while i was thought i look some used cars would not even give a price before they had you in the office and gave them your life history felt just like i was at a time share sale lots of pressure and plenty of bull.and high prices who does that today!!!.go any where and get lots better treatment.stay away you ll be sorry!!!!!!! More
by partdan
Employees Worked With
Lois Spurgeon
January 17, 2020
Awesome dealership! Came in not expecting much because my credit was bad but they were very helpful and were able to get me a used car in the price range I could afford. Came in not expecting much because my credit was bad but they were very helpful and were able to get me a used car in the price range I could afford. Will definitely be recommending them! More
by Abby Hunter
Employees Worked With
Shaun Votaw
January 16, 2020
Great Customer Service Stopped in on Saturday to look at Jeep Wranglers. Sales and Management were very helpful. Finance Manager had me in and out quickly. Found exactly w Stopped in on Saturday to look at Jeep Wranglers. Sales and Management were very helpful. Finance Manager had me in and out quickly. Found exactly what I was looking for, and at a payment I am comfortable with. I'm going to recommend them to all my friends and family. More
by S V
Employees Worked With
Robby Vines, Ryan Orr, Victor Georgi
November 24, 2019
The worst dealership in Florida. Ordered a truck , when it came in they raised the negotiated price by 2 thousand dollars. Don't waist your time here. it came in they raised the negotiated price by 2 thousand dollars. Don't waist your time here. More
by Naples4u
Employees Worked With
Patrick Johnson
October 28, 2019
I’d rather not rate this dealer, at least from today’s electronic communications standpoint. When anyone gets back to you from a text on their website, it’s the same old rhetoric. Dance around the ques electronic communications standpoint. When anyone gets back to you from a text on their website, it’s the same old rhetoric. Dance around the questions, and with all of my texts and emails, only one person gave me an answer on basic questions regarding a new vehicle sale. My experience is this dealership employees do NOT read the texts and or emails. I feel from the last few days trying to communicate with Plaza employees, I’m not important or they don’t need another vehicle, IN MY OPINION, I’m sorry to say. More
by Mi
Employees Worked With
Vivian? , Shaun Votaw
March 20, 2019
Make sure you READ the contract! We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They tol We tried to negotiate online, as dealerships are doing t his lately and we have done it in the past and have been very successful with that. They told us that they were giving “great” deals if we came in to deal directly with them. We were reluctant because we know what happens...long days there, but we went. We got an email that morning saying the price on the 2018 Dodge Journeys were lowered to $19000.00 ish. There were other “possible” discounts on top of that. We had a USAA discount of $1000 and we used their financing, even though we had our own bank financing for a cheaper rate, to get an additional 500.00 off. When we talked to the sales person we told her we didnt want to talk “payments” because we know how that works, we said we want to talk “out the door” price. We told them we were planning on putting money down and told them how much money we had. We in no way told them that our “out the door” price was including our down payment. Since when does anyone ever mean that! The whole time we negotiated we were asking them, this is out the door right?? Yes right. When we agreed on the numbers, 4 hours later, then waiting for financing, our finance gal never went line by line and by that time, we felt we had negotiated the numbers and get us the heck out of there. BAD IDEA. They had us financing the entire “out the door” price. The numbers were so fudged on the contract you couldn’t tell if you were coming or going. We called the next morning thinking they made an error but they didnt. They would not negotiate with us..and why would they..they got our money. More
by lkvega
Employees Worked With
“Vic” spoke to us the next day-Our salesperson is not even listed-Never met any manager ., Kristin Lander
