Plaza Ford

Gordy Mueller While looking for a new to me car, Gordy Mueller made the process easy and did everything he could for us to make us happy. I feel he went above and b While looking for a new to me car, Gordy Mueller made the process easy and did everything he could for us to make us happy. I feel he went above and beyond and made us feel confident in this car buying process. I would highly recommend him to anyone in the market for a new car! Plaza Ford has one heck of an employee! More

Thanks, Gordy My wife and I were shopping for a new used vehicle, and are thankful that we were assisted by Gordy Mueller, at Plaza Ford, in Bel Air, MD. We are My wife and I were shopping for a new used vehicle, and are thankful that we were assisted by Gordy Mueller, at Plaza Ford, in Bel Air, MD. We are very pleased with our new vehicle, and Gordy helped to make it a pleasant experience. We will definitely deal with him in the future. Thanks, Gordy. Jeff & Amy More

Gordy Ford Strikes Again In September 2014, I wrote a review of Gordy from Plaza Ford in Bel Air. In my review, I wrote we liked him so much that on the way out my husband sa In September 2014, I wrote a review of Gordy from Plaza Ford in Bel Air. In my review, I wrote we liked him so much that on the way out my husband said Gordy would be seeing us again. WELL -- fast forward to April 7, 2017 -- we walked into Plaza looking for Gordy. Luckily he was there (though I have him in my phone so if he weren't we would have waited another day and I would have texted him). We told him we were researching only. He printed us a listing and then left us alone to walk around the dealer. We saw an F150 we liked and asked him for the keys. As we test drive, Gordy and I catches up on life the last 2 1/2 years like long lost friends (it's true). We talk about other interests and life happenings and there is never a sales pitch vibe pressuring you to buy with a guy like a Gordy. He knows people are smart enough to know what they want. Needless to say, we loved the truck and STILL LOVE GORDY 2 1/2 years later. You won't regret visiting Gordy at a Plaza. Our second experience with Gordy Ford was as awesome as the last -- I don't think he can ever retire, well not until I have to buy another car in about 4/5 years. If we could buy a car a year from Gordy we would. More

SETS THE STANDARD FOR ALL DEALERS! Our situation was a bit unique as we were forced to participate in the Volkswagen Diesel Settlement Program. While waiting for our settlement appointm Our situation was a bit unique as we were forced to participate in the Volkswagen Diesel Settlement Program. While waiting for our settlement appointment, (a 6 month ordeal), we did quite a bit of pre shopping before the appointment to turn the car in and knowing we would be buying the day after the buyback. With our 2nd car also needing replacement, our search was for 2 cars. Of all the dealers we visited, Plaza Ford, with Gordy and Hugh handling all the details and investing their time on a sale that wasn't going to happen for weeks to come and no promise of a sale, was a no-brainer. When you visit most dealers and they realize you aren't buying the same day, most give you a card and quickly retreat. Or, they try the high pressure, commit now or lose out routine. I've always believed in the trust your gut theory. My husband and I can tell in five minutes if we are comfortable with people or not and we let that feeling guide us. A first impression, good or bad, can determine the road you choose to take. The impression made by both Gordy and Hugh, led us to a good place. Gordy and Hugh invested their time in a possible sale. A sale that they knew, was not going to happen immediately and there was no guarantee would happen at all. Then they did everything they needed to do to put us in the cars we wanted with payments we were comfortable with. And they did it all without pressure or making us feel like we were playing a high stakes hand of poker. Gordy and Hugh are the real deal. Genuine, and honest customer service that is very hard to find. We cannot recommend Plaza Ford, Gordie or Hugh highly enough. And if their service department is half as good as the sales department, we will never buy a car anywhere else. More

Purchase of Ford Edge The salesman, Gordy Mueller was very professional and personable. He help me to get at the price I was comfortable with after finding the right v The salesman, Gordy Mueller was very professional and personable. He help me to get at the price I was comfortable with after finding the right vehicle for me. More

Most wonderful car buying experience We traveled over 4 hours from N.J. to meet with Mr. Mueller (Gordy) about a vehicle I was interested in. Gordy restored my faith in all salesman. He We traveled over 4 hours from N.J. to meet with Mr. Mueller (Gordy) about a vehicle I was interested in. Gordy restored my faith in all salesman. He was the most honest and understanding salesman that I have ever met. It was a pleasure meeting and dealing with him. Not only did we purchase a vehicle from him we will be back to buy our next car from him. Every employee we ran into at this dealership made me and my son's car buying experience a good one. If you want to be treated right make sure you visit this dealership and Gordy, you won't be dissapointed! More

Outstanding customer service Best car buying experience I've ever had. Talk to Gordy Mueller if you're in the market for a new or used vehicle. He found the exact SUV I wanted, Best car buying experience I've ever had. Talk to Gordy Mueller if you're in the market for a new or used vehicle. He found the exact SUV I wanted, in Virginia, and kept in constant contact with updates on what was going. I never felt pressured to buy and ended up getting a great deal on a 2017 Escape. It was a pleasure to do business with everyone at Plaza Ford and I'm very happy with the friendly and professional way things were handled. More

Best experience EVER The sign on the front door reads ' Our Promise. You make the deal". That's exactly what happened. The best car buying experience ever. Elliot started The sign on the front door reads ' Our Promise. You make the deal". That's exactly what happened. The best car buying experience ever. Elliot started the process and then Gordy Mueller took over. When I arrived the vehicle I was interested in was ready and waiting. Gordy made it so easy, inviting and was appreciative and respectful all the way through the process. I was never asked to buy anything other than what I wanted. He asked my permission for everything he needed. I made the deal as their PROMISE stated. My experience was so good I called Gordy to make an appointment for me to meet the owner so I could share my experience with him. Go to Plaza Ford they are "A" players More

Great sales staff From my initial phone inquiry with Elliot McEwen to speaking with Gordy Mueller, who is the salesman of record, everything went great. Gordy did an ou From my initial phone inquiry with Elliot McEwen to speaking with Gordy Mueller, who is the salesman of record, everything went great. Gordy did an outstanding job in making sure we got the best deal possible on our 2016 Fusion. There never was the classic " can't do that " attitude. Gordy took every offer and counter offer to his manager Hugh. Everyone we spoke with was friendly and treated us like we were old friends. I highly recommend Plaza Ford and Gordy Mueller, and the next time we are looking to purchase we will be looking at Plaza Ford. More

Purchase of CPO 2016 Ford C-Max. SEL Hybrid Most pleasant car purchasing experience in over 40 years of car buying! Car was listed on Cargurus.com and I inquired via email to the dealership. In Most pleasant car purchasing experience in over 40 years of car buying! Car was listed on Cargurus.com and I inquired via email to the dealership. In subsequent phone call to dealer spoke with representative Elliot McEwen and was able to quickly agree on a "no hassle, on the road price" which was confirmed in writing via email. Arrived that afternoon to see the car which was in near perfect condition, CPO 2016 Ford C-Max SEL Hybrid with 13,600 mileage. Elliot introduced my wife and I to the salesman, Gordy Mueller, who worked with us to complete the deal at the pre-agreed price. Gordy was just great letting us test drive the car alone and providing a technician to walk us through all the new technology features. The entire experience was stress free and honest. In addition to a great, fair price with balance of factory warranty and 2 years or 30k miles of free oil changes from dealer. More