Plaza Honda

Was offered a smack in the face deal by Dwayne, Camilo & another boss I think named Rob, that the dealership would pay the lease payment for 2 months as long as I REMOVE my review. This was the "best" they another boss I think named Rob, that the dealership would pay the lease payment for 2 months as long as I REMOVE my review. This was the "best" they could do. DO NOT GIVE THESE SKETCHY PEOPLE YOUR BUSINESS. People deserve to know the truth. These people are heartless and have no empathy. Absolute CROOKS! The prices online do not match what they tell you in person. This is a completely unethical business that does not deserve business. I have no idea how they are still running. They speak and do things so quickly to scam customers until it's too late. If you are thinking about going here please DON'T or DO YOUR RESEARCH before you go, run numbers, call other dealerships, go through a broker because if you don't they'll take you for all you got and do it with a smile knowing they're swindling you. More

This is an honest review stating how Plaza Auto Honda took advantage of my mother on her lease. Please see the photo of the lease terms below as well as the breakdown of how unethical this deal is. The took advantage of my mother on her lease. Please see the photo of the lease terms below as well as the breakdown of how unethical this deal is. The car leased is a Honda Pilot Sport AWD. According to their website, MSRP is $43,705. On the lease agreement, it is valued at $52,330.72. That is a difference of $8,625.72 They misinformed her that she needed these extra warranties/coverages and that's the reason the monthly payments increased. She put 7k down with $748.18 monthly payments. I advised her on the phone to unwind the deal, but she said they pressured her into signing. For reference, a reasonable deal on the specific trim of the Pilot is $4300 down $475/mo 36mo/10k miles. Over the course of a 3 year lease, that comes out to $21,400. My mother will be paying $35,586.30 with the terms they gave to her. That is a $14,186 difference! They straight up took advantage of an old woman and lied to her that this is a great deal. More

My family and I are very in love with the Honda cars! !! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve !! We leased a Honda HRV 2022 three years ago and because of their expertise and attentive service, we leased another Honda CRV 2025! This time Steve Shumel and David, Office Manager went above and beyond with my new leasing! I am so grateful to them for helping from the beginning to the end on my new car. They are best and I truly recommend Plaza Honda for your future purchase or leasing! Thank you guys! You are awesome! Ms. Fuentes More

Eager to sell, will never answer the phone for questions. Also, look out for false advertising. I have the NY attorney general looking into this. Also I might add since I'm in CT they overcharged me on the r Also, look out for false advertising. I have the NY attorney general looking into this. Also I might add since I'm in CT they overcharged me on the registration and have not refunded me the difference it's been 3 months. More

Here's a suggestion for an amazing Google review: ⭐⭐⭐⭐⭐ I couldn't be happier with the incredible service provided by Dave and Angela! They went above and beyond to make my experience o review: ⭐⭐⭐⭐⭐ I couldn't be happier with the incredible service provided by Dave and Angela! They went above and beyond to make my experience of purchasing the 2025 Honda Pilot TrailSport truly exceptional. Their professionalism, attention to detail, and friendly approach made the whole process smooth and enjoyable. I'm absolutely thrilled with my new vehicle and can't recommend them highly enough! Thank you, Dave and Angela—you’re the best! More

I purchased a 2025 CRV Sport L a week ago. My salesman was Eric. This is my second vehicle I purchased from Plaza and the same salesman. I traded my 2022 CRV for the 2025. Eric was very transp My salesman was Eric. This is my second vehicle I purchased from Plaza and the same salesman. I traded my 2022 CRV for the 2025. Eric was very transparent through the whole deal, and the deal went through very smooth. Very pleased with the service I received. More

Purchased a vehicle from them. Turns out the parking sensor system doesn't work. Took the vehicle into the servicing department 3 weeks after date of purchase to have it looked at. Turns out the parking sensor system doesn't work. Took the vehicle into the servicing department 3 weeks after date of purchase to have it looked at. That day, they told me that they needed to order a replacement part, that it should arrive in about 2 days, and that they'd call me once it arrived so I could bring my vehicle in to be fixed. 1 month later, I've received no communications from them. I've called them 8 times in the past month about the status of this part, and each time the person on the phone says they can't help me but that someone else can, and that other person would give me a call back the same day or the next day. But I've never received a call back. They have repeatedly made broken promises and lost all trust. It really feels like they just don't care after making the sale, and hope for me to give up so they don't have to honor their warranty. More

Purchased a used car here on 7/27. The buying process was good. Brian (JB) from sales helped us out. He was straight forward. We had come with a price in mind and told him we weren't w The buying process was good. Brian (JB) from sales helped us out. He was straight forward. We had come with a price in mind and told him we weren't willing to pay more than the amount. He spoke to his manager and they made the deal happen. The finance manager Rehan was outstanding. He explained everything thoroughly and even spoke to Geico to make sure we would be able to take the car home the same day. Now on to the part I didn't like. After the purchase was done they told me that they had misplaced the second key-fob for the vehicle. They assured me the piece would be ordered and all they would have to do was program it when I brought the car in. Got a call from Brian that the piece had come in on Thursday 8/1. That same week an emission system light came on, so I told him I would be bringing the car in to get that checked out and for them to program the new key. He told me to just go in on Saturday ... but after I did some research of my own I was able to see that the Service Department was not open on Saturdays for diagnosis, so I scheduled service for the following Monday. There is a HUGE problem when it comes to communication between departments at this dealership. And this was highlighted by my experience the following week. I go in for service the following Monday at 7:00am. I tell them that I need them to take a look at the emission system light and I need the key-fob programmed. They agreed and in went my car for service. They told me they would give me the car back by 7:00pm. I went to work and received an email that the car was done. I planned to pick it up after work at 6:30pm. During my lunch hour I looked at the receipt they sent alongside the email notifying me the car was done and noticed that the programming of the key-fob was not mentioned at all. So i called ... and called ... and called. Never ONCE was I able to speak to someone from service. I called the service number countless times. I also called the main number and asked that they transfer me to service ... nobody picked up the phone. At some point someone picked up the phone and hung up. So decided to show up and put pressure on them. I showed up at 6:30pm (they close at 7:00pm) and spoke to Kenny, the man who had helped me in the AM. I explained to him that the receipt never mentioned the Key Fob and he told me he would check for me. Told me to have a seat. I waited for half an hour. At that time the Parts Department was already closed, otherwise I would have gone there myself to get the xxxx thing. At 7:00pm I saw my car outside. He said they hard ordered the wrong key fob (that of an Accord) and that he would be ordering the right one for me... which was a total lie. Told me to contact him on Wednesday and he would notify me if the key fob was there so I could bring the car in. He even gave me his "personal number" to reach out to him. So as expected, I texted him on Wednesday morning about the key-fob and he told me he would check for me. NEVER HEARD BACK FROM HIM AGAIN!!! Countless texts, calls and voicemails throughout the day. I decided to give him until Thursday and then show up unannounced... which was what ended up happening. On Thursday I called him again ... nothing. So I called Parts Department and asked them whether my Key-Fob had arrived. They told me that it had been there for A WEEK!!!!! That I needed to come pick it up and take it to Services to get it programmed, but had to be before 5:00pm (Parts Department closes at that time). So that is what I did. I never called Kenny again and went to pick up the Key fob myself. Then took the car directly to service. Kenny was there ... but never came to speak to me ... tail between his legs!! They finally programmed the key fob and out I went. Never going there for service again. Parts Department on the other hand, was great. More

Making a first time purchase is already nerve wrecking But thank you so a much Dexter for not only getting me the car I desired but helping me get the best price and as well as still getting me the car dr But thank you so a much Dexter for not only getting me the car I desired but helping me get the best price and as well as still getting me the car dreams with all the features I desired thank you Soo much For your patience with me but also for making my first time purchase a happy one. More

Scammers and liars. Ran my credit and I have no idea who they are. I have called and called and never heard from them. DO NOT DO BUSINESS WITH THEM. They are ei Ran my credit and I have no idea who they are. I have called and called and never heard from them. DO NOT DO BUSINESS WITH THEM. They are either Careless or downright fraudulent. More