Plaza Honda

Very helpful, did everything he could to get us the vehicle Lawrence was such a great help to us in getting us a new car. He made sure we had all the required paper work ready. He went out of his way to keep in Lawrence was such a great help to us in getting us a new car. He made sure we had all the required paper work ready. He went out of his way to keep in contact with us to make sure we wouldn't forget anything. He was very patient with us and took the time to go over anything that need to be explained. He was extremely friendly and did his absolute best in taking care of me and my family. He even ordered us the prefered color we wanted. We want to thank Lawrence for getting us into our new Honda Pilot! Thank You Lawrence for the help. More

Outstanding service. Zero haggling! I got a wonderful car at a wonderful price. Pt employees were very patient and made me feel welcomed. They had many options for me to choose from, a I got a wonderful car at a wonderful price. Pt employees were very patient and made me feel welcomed. They had many options for me to choose from, and didn't make me feel like I had to make a decision immediately. I will tell allmy co-workers, family, and friends about my wonder experience. More

Incredible and great Kerwin Did something I didn't think would work and made it happen he made the impossible possible for me and kept to his word Kerwin Did something I didn't think would work and made it happen he made the impossible possible for me and kept to his word More

My experience was very nice. We had a very nice sales consultant he was very kind and took his time with us and worked with us to found what we wanted. We had a very nice sales consultant he was very kind and took his time with us and worked with us to found what we wanted. More

Great crew and great service. I would recommend Honda Plaza Great crew and great service. The guys did everything fast and professional. I would recommend Honda Plaza for everyone who wants to get a new car. B Great crew and great service. The guys did everything fast and professional. I would recommend Honda Plaza for everyone who wants to get a new car. By the way, in that dealer shop I got best discount if compare with another Honda dealers. More

Great, simple buying experience We had a great experience buying our first Honda Civic from Plaza Automall. The whole staff was very friendly and accommodating. Fahar, our salesman, We had a great experience buying our first Honda Civic from Plaza Automall. The whole staff was very friendly and accommodating. Fahar, our salesman, was upfront, courteous and very honest at every step. He helped us get a great price on the car and answered every single question we might have. The sale was done very quickly and we didn't have to go through unnecessary hoops to get what we wanted. When we went to pick up the car, Dwayne, the finance manager, was just as friendly, straightforward and relaxed. Nothing was pushed on us that we didn't want, which was a very pleasant thing. We drove off with a great new car and the satisfaction that we had a very, very pleasant experience buying it. I would highly recommend this dealership if someone is interested in purchasing a car. More

It was nice Great service. Ivy and her co-agent were very helpful. While processing your request they make sure you are comfortable . They are really true profess Great service. Ivy and her co-agent were very helpful. While processing your request they make sure you are comfortable . They are really true professional. More

DISHONEST BAIT AND SWITCH I asked about a specific used car and got FOUR confirmations that it was in stock before I went to the dealership, including two on the day I went to I asked about a specific used car and got FOUR confirmations that it was in stock before I went to the dealership, including two on the day I went to see it. Then when I got there, I was told it had been sold several days before. "It hasn't been picked up, which is why we made the mistake. Can we interest you in this car instead....?" I hate that I fell for this and hope that you, reader, are smart and go somewhere else! I can't post this without choosing a salesperson, but the person who assured me the car was there is not listed. More

It was great. Sales were friendly and helpful. They showed me options on the car, financing, and safety but did not try to push me to get something I didn't want or Sales were friendly and helpful. They showed me options on the car, financing, and safety but did not try to push me to get something I didn't want or need. More

Incompetence on a higher plain! I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servic I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servicing my vehicle at approx. 0740. Much to my surprise, I was told my care was ready at approximately 0805. Too good to be true. My "Service Agent" dropped the papers off at the Clerk Window and I was told by the Clerk that my vehicle would be sent to me in a few minutes. After waiting approximately one half hour...I sought the help of several service agents. One asked to see my paperwork and said he would make sure the vehicle was delivered to me. At 0845, I was approached by one of the Livery Agents (who pick up finished vehicles) and he asked me if I had my car yet. I said, "No". I added that if my car was not delivered to me in a few moments, I would contact the Police and begin a Stolen Vehicle Investigation. Finally, at 0905, these cretins and incompetents showed up with my car. So in essence, I waited over an hour after the service was performed while these clowns were trying to find my car. The best part: The Work Ticket stated that a sealant was applied to the Battery Sensor to prevent corrosion "as a termporary fix." When I inspected the battery and cables...NO SEALANT Was Applied. So, they are probably not honest with Honda Motors either. Anyone who gives them more than a one star rating on these is probably being paid by them. This place is the pits. I highly recommend that you avoid Plaza Honda Service. More