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Plaza Honda
Brooklyn, NY
1,375 Reviews
At Plaza Honda in Brooklyn, NY, we skip the canned pitches and go straight to what matters: real value, real service, and real people helping you find the Honda that fits your life. Whether you're eyeing the latest tech-packed ride, trading in your current car, or just swinging through for service, we're here to make things easy, and maybe even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,375 reviews
December 19, 2016
What do I do now my lease is up? My experience working with Mr.Hinds was extremely pleasant. His demeanor is calm and concillitory. He is commited to making the experience painless an My experience working with Mr.Hinds was extremely pleasant. His demeanor is calm and concillitory. He is commited to making the experience painless and agreeable. He works to get you everything you want at a price that works for you. I walked in dreading the experience and was pleasantly surprised! More
by heather best
Employees Worked With
December 13, 2016
Car Buying My experience, was great at plaza honda. Richard was very helpful . From the moment I walked in, I was amazed that my presence was acknowledged. I al My experience, was great at plaza honda. Richard was very helpful . From the moment I walked in, I was amazed that my presence was acknowledged. I also like that I didn't feel pressured. More
by Treshia16
December 13, 2016
HORRIBLE EXPERIENCE I bought a used car from Plaza Honda. First of all, I couldn't even test drive the car; it was in the show room. I should have left right then. The sa I bought a used car from Plaza Honda. First of all, I couldn't even test drive the car; it was in the show room. I should have left right then. The salesman I was dealing with didn't give me much info other than the CARFAX report. He poo-pooed my reaction to the fact the button had fallen off the seat adjustment control. Again, I should have left. Then the worst thing happened: they made a mistake in my address, which caused my registration and loan to disappear into the void. I know I should have caught it myself right then, but I called 1.5 later when I saw it on the paperwork. The first time I called I informed John Morgan, the finance person who had filled out the paperwork. He said he would get back in touch to let me know he had corrected it. Not a word from him. When I called 5 days later, someone pretended to be him, and gave me a phony number to call to verify with the bank, which was a sex line!!! At this point, I took care of the registration myself by going by DMV and explaining the mistake, and luckily they immediately issued a new registration. Meanwhile, I was getting nervous about the loan as a month was drawing to a close. The Plaza Honda staff could not have been less helpful. The only person who remotely helped was Troy Esposito, a sales manager. Everyone else was useless and/or rude. They would not answer questions, they actually suggested I pay them the first month's payment on the loan! How absurd is that? Legal? Don't think so. No one came through with concrete information except for Troy, and even he was vague as to when I should expect to see my loan come through at the bank. Finally, 33 days later, the bank has acknowledged that they received the paperwork. I think John Morgan was more than useless. I can not believe they charged me for "taking care" of the paperwork!!! What a load of nonsense that is. Beware. Look at your paperwork much more carefully than I did. More
by Gardener
Employees Worked With
Other Employees :
Finance: John Morgan, Management: Troy Esposito
December 07, 2016
Honda cars and salesman My first Honda was 2004 Odyssey great minivan I brought my car in for service than I went into the showroom that's when I met Dexter Thomas I wasn't p My first Honda was 2004 Odyssey great minivan I brought my car in for service than I went into the showroom that's when I met Dexter Thomas I wasn't planning on purchasing another car but he was very nice he explained everything to me about the SUV I was looking at Honda Pivot he told me the truth about this car I love it a good salesman very knowledgeable Finance manager was nice too More
by Gadgetman1
Employees Worked With
December 06, 2016
The dealer Dexter was very welcoming,explained everything clearly, made sure I understood. I am pleased with the purchase. This new vehicle is for keeps, I alrea Dexter was very welcoming,explained everything clearly, made sure I understood. I am pleased with the purchase. This new vehicle is for keeps, I already feel safe in it. Love the various features. More
by Satatoga
December 04, 2016
Very knowledgeable technician and service advisor. Jose the technician and I went on a test drive and was excellent explaining my car problems. Tamer the service advisor was very understanding and offe Jose the technician and I went on a test drive and was excellent explaining my car problems. Tamer the service advisor was very understanding and offered me a ride back to my home, while the car was being serviced. Overall I was very satisfied and you met my expectation. Thank you. More
by john2348
Employees Worked With
Jose and Tamer Abudayeh
December 03, 2016
Great experience When I arrived at honda I was helped by Jamal Julien, he's the best advisor there. He know exactly what I was talking about and got me in an out in no When I arrived at honda I was helped by Jamal Julien, he's the best advisor there. He know exactly what I was talking about and got me in an out in no time he's the best. More
by anthony young
Employees Worked With
Jamal Julien
December 03, 2016
Need more finance officers I waited too long (10am to 7pm) for a car because there was only ONE finance officer working on December 2, 2016. Otherwise, my experience was wonder I waited too long (10am to 7pm) for a car because there was only ONE finance officer working on December 2, 2016. Otherwise, my experience was wonderful. I have my 3rd Accord and I'm happy with the car. Dexter was excellent, pateint, and a gentleman towards my dad and I. Additionally, once I did meet the finance officer, Dwayne, I was satisfied with the professionalism and efficiency he displayed. More
by Nemelia Woods
December 02, 2016
Mixed feelings. The man that my husband and i met in the finance department was smug, condescending and dismissive. This is our second purchase from plaza honda and The man that my husband and i met in the finance department was smug, condescending and dismissive. This is our second purchase from plaza honda and both times we were handled by him and both times he displayed the same behavior. More
by Monique Mayard
November 30, 2016
"Above and Beyond" I have bought all my 10 of my HONDAs from this dealership. I recommend it highly for Sales, Service, Body work. Excellent!!!! This is my second tim I have bought all my 10 of my HONDAs from this dealership. I recommend it highly for Sales, Service, Body work. Excellent!!!! This is my second time working with Mr. Hinds. He is an excellent Sales Person, he is courteous, attentive to what your are saying, he gives good advice on your choice and then he makes sure that your vehicle is ready when you come in to pick it up. Kevin is excellent at what he does. He is knowledgeable, courteous and friendly! He makes crunching the numbers look easy! More
by BAJANS2
