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Plaza Honda
Brooklyn, NY
1,373 Reviews
At Plaza Honda in Brooklyn, NY, we skip the canned pitches and go straight to what matters: real value, real service, and real people helping you find the Honda that fits your life. Whether you're eyeing the latest tech-packed ride, trading in your current car, or just swinging through for service, we're here to make things easy, and maybe even fun.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,373 reviews
September 28, 2016
Amazing, excellent.. No complaints I have been to Plaza Honda many times and I have always had great service. But Jamal went above and beyond to make sure I received what I wanted and t I have been to Plaza Honda many times and I have always had great service. But Jamal went above and beyond to make sure I received what I wanted and to protect me in my vehicle by getting things done that I didn't even know needed fixing. He was so knowledgeable about everything I asked him and through it all, made me feel good about leaving my vehicle in capable hands. I am 100% satisfied with the service I received and people like Jamal is what keeps me coming back to Honda Plaza. More
by Killzone20
Employees Worked With
Jamal
September 28, 2016
Lawrence Hinds is The Best I went over to Hyundai to purchase a car two Sunday's ago. I was acknowledged by no one and was not asked if I needed help or if I was interested in a I went over to Hyundai to purchase a car two Sunday's ago. I was acknowledged by no one and was not asked if I needed help or if I was interested in a particular vehicle. After 30 minutes of asking strangers if they worked there, and they giving us the same response that they were too looking for help I was finally able to find an employee. I assume they were understaffed that Sunday because I saw very few workers there. After waiting further we were introduce to Lawrence Hinds from Honda. To believe Hyundai had to bring a worker all the way from the Honda department to assist us. But what a blessing it would be. Mr Hinds was professional and personable. To be thrown into a department that was not his comfort zone, Mr Hinds was able acclimate himself with Hyundai vehicles quickly. We found the specific car we wanted. Mr. Lawrence Hinds was told that our vehicle would be delivered Monday because Hyundai did not do deliver cars on Sunday. Monday came, my husband and I are excited to pick up the car. We received a call from a Hyundai rep saying their was a system error and that the card had already been sold. This is after we had added that car vin number to our insurance policy plan. Again mr hinds to the rescue kept in contact with us and stated that he would continue to look for another vehicle for us and apologized on behalf of Hyundai. Let me remind you again that he works at Honda. Mr Hinds called a few days later to inform us that he had a vehicle for us and that it would be delivered Friday. We went to pick the car up Saturday. Mr hinds called that morning to confirm that we were enroute for our appointment. We arrived to Hyundai and mr Lawrence took us to the ar and showed us all the features. Mr Lawrence hinds deserves a promotion and a raise. He stayed with us throughout the whole process to ensure we left happy with our new 2016 Hyundai Sonata hybrid. Blake allman assisted us with numbers and signing the documents. He was a great help too and answered our questions. I would definitely revisit Hyundai only if I could work with mr Lawrence hinds fron Honda. Thank you for all your help and attentiveness. You are the epitome of an upstanding man and professional. Keep up the rest work. More
by Trinibanton1
Employees Worked With
September 21, 2016
Lawrence Hinds is very kind and professional! Lawrence Hinds is the nicest person I met there. Aside of my experience with him, it is Very noticeable how unhappy Most of the other employees in the Lawrence Hinds is the nicest person I met there. Aside of my experience with him, it is Very noticeable how unhappy Most of the other employees in the dealership are. You can feel the "tension in the air". And that did not sit well with me! More
by Tony Rivera
Employees Worked With
September 11, 2016
Best Car Shopping Experience Very easy to deal with. Gave me a great price from the very beginning against other Honda dealership. I couldn't be happier. Thanks Andron! Very easy to deal with. Gave me a great price from the very beginning against other Honda dealership. I couldn't be happier. Thanks Andron! More
by PengZhao88888
Employees Worked With
September 10, 2016
No better than a very bad con artist I went in to lease a Honda .. After providing the sales rep " Tony " with all my information and letting him know my specific credit circumstances .. I went in to lease a Honda .. After providing the sales rep " Tony " with all my information and letting him know my specific credit circumstances .. he ran my credit and returned to inform me that the monthly cost for the lease was $299.00. Relying on his honesty and integrity I even obtained insurance and he prepared the paperwork .. Shortly before the process was complete .. "Tony " informed me that there was a $30.00 increase in the monthly payments .. Because my credit was less than level 1 .. He knew this as soon as we sat down .. He took my info .. Said he ran the credit .. And assured me that based on the credit it was $299 a month .? He blatantly misrepresented the amount to induce me into the deal . When confronted he tried in vain to explain that " these things happen ". He is sorry " it's only a Mere $ 30.00 a month ... Then his manager appears and continues with the lies and excuses .. I refused to proceed .. Mainly because even with less than stellar credit .. I expect honesty and full disclosure when dealing with anyone especially a so called reputable car dealer. It's not the extra $30 which infuriated me , it was the blatant lying. The manager whose name escapes me was extremely rude and Condescending and had to be put in his place .. He eventually admitted that the sales rep should NOT have given me 100 percent guarantee that my monthly payment would be $299 but refused to honor the amount . Instead he tried to convince me to lease another cheaper car .. I declined his offer .. Again .. I dislike liars .. I will never visit this establishment again .. And advise anyone intending to do business with them to be very careful .. To me honesty is mandatory. More
by Ihateliars
Employees Worked With
Tony ? Sales rep , Peter Sukhram
September 10, 2016
Enjoying my new ride Was not sure whether I wanted to purchase or lease. Mr. Hinds explained that I can lease to purchase. He was very detailed in his explanation about th Was not sure whether I wanted to purchase or lease. Mr. Hinds explained that I can lease to purchase. He was very detailed in his explanation about the different models I was looking at. Very patient.. Excellent customer service. The experience lacked the stress that usually come with purchasing a car. Thank You Mr. Hinds. More
by LYN28
Employees Worked With
September 10, 2016
""Mr. Hinds the Awesome Salesman" Purchasing the vehicle was easy, Mr. Hinds was very knowledgeable of the vehicles and answered All my questions without hesitation. Mr Hines the awe Purchasing the vehicle was easy, Mr. Hinds was very knowledgeable of the vehicles and answered All my questions without hesitation. Mr Hines the awesome salesperson comes highly recommended .👍 More
by Lisa123
Employees Worked With
September 09, 2016
Understanding and easy to work with The service representative was understanding of the issue and dealt with it in a friendly manner. The car feels like new after the time and work put i The service representative was understanding of the issue and dealt with it in a friendly manner. The car feels like new after the time and work put into properly diagnosing the issue and fixing it. More
by 2Bahelp
Employees Worked With
Victoria Lopez
September 08, 2016
Love my New Honda Buying a car can be some what stressful. Once again we was very fortunate of having the pleasure working with Mr. Hinds (Larry). He's been our go to Buying a car can be some what stressful. Once again we was very fortunate of having the pleasure working with Mr. Hinds (Larry). He's been our go to sales consultant for many years. He is very knowledgeable and makes sure your purchase is seamless. More
by Marie :)
Employees Worked With
September 05, 2016
very good purchase my experience with Plaza Honda was very impressive - the purchase discussion was very effective, professional - the service on dealership was very my experience with Plaza Honda was very impressive - the purchase discussion was very effective, professional - the service on dealership was very fast amazing - I will strongly recommend them Thanks More
by byakubov
Employees Worked With
