Plaza Honda

First Class concern customer Service We received quality customer service both from our sale representative and the finance personnel in Working with us on what we could afford and expla We received quality customer service both from our sale representative and the finance personnel in Working with us on what we could afford and explaining all of our options to help us make a decision. Everything was done in a timely fashion to expedite the deal. Thanks again Peter Sukhram and Lawrence Hinds. More

Gracia lensley Peterson Benson was a great helper today he was a good helper he did a good job for me today give me a great deal I'm happy with that Peterson Benson was a great helper today he was a good helper he did a good job for me today give me a great deal I'm happy with that More

Quick and painless I knew what I wanted, came in, got the minimum of sales pitch, and had my car the next day. Roy was great to work with and everyone made me feel at ho I knew what I wanted, came in, got the minimum of sales pitch, and had my car the next day. Roy was great to work with and everyone made me feel at home. More

For me there are the best Because they tried me very well and now in the future that is going to be my favorite dealer you feel selves whit them thank you so much I.m very sati Because they tried me very well and now in the future that is going to be my favorite dealer you feel selves whit them thank you so much I.m very satisfied More

Very helpful staff I herd about plaza auto driving to work at 5 am did an inquiry online and received prompt response from Datasia who was very friendly and willing to a I herd about plaza auto driving to work at 5 am did an inquiry online and received prompt response from Datasia who was very friendly and willing to accommodate my busy schedule. Not only did she book me a spot to come see a car she texted and emailed me which was a plus. Her speedy reply to my inquiry is why I chose to to leave mount Vernon and pass maybe 10 Honda dealerships to get to plaza auto mall then upon my arrival she introduced me to Clarence who welcomed me and my wife and was very honest with us after running out credit and rather have us walk away cause all they was offering was a Honda Civic he worked extra hard with upper management to get me what I really wanted and then Jamal was excellent the finance guy. Even tho I was about to walk out his office he made some valid points and made me feel safe to buy new car. granted I was there so long they made me feel right at home minus the parking ticket I received that I will fight and blame plaza auto mall hoping it gets thrown out. Love my new accord. GO PLAZA AUTO MALL More

Great Every person at this dealership was wonderful. They were very attentive and walked through each process, making sure I knew everything I needed to kno Every person at this dealership was wonderful. They were very attentive and walked through each process, making sure I knew everything I needed to know before and after buying the car. Good people and a great experience. More

plaza Honda Such a wonderful person to do have dealt with, he makes you feel like family such an easy going person never rushed making sure you got the car that Such a wonderful person to do have dealt with, he makes you feel like family such an easy going person never rushed making sure you got the car that was best suited for you and the family. He puts you at ease he allay any fears you might have about your car. Me and my wife are very satisfied with Mr Hinds gentle persuasion for the car we now own. More

great service recently had scheduled service at plaza honda. great service. done timely. i have dealt with chris for many years and he always provides prompt and ex recently had scheduled service at plaza honda. great service. done timely. i have dealt with chris for many years and he always provides prompt and excellent service and also has great knwledge about what is needed More

Inflexible Apparently I ended up with a newer sales person who was inflexible with pricing ,knowledge and basically everything involved in trading in a vehicle a Apparently I ended up with a newer sales person who was inflexible with pricing ,knowledge and basically everything involved in trading in a vehicle and buying a new one. Her name is Sherika. While my trade in was being appraised. I showed her on the Plaza Automall website which vehicle I wanted to purchase and for what amount. She then preceded to tell me those cars were all sold and I couldn't buy any of them except the floor model in the dealership. Why have cars listed as inventory on you're website that are already sold? I couldn't understand this concept. Because the Honda Pilot EX-L that I wanted to buy in dark cherry red was sold and removed from the website on 8/13/2015 the day before I went to the dealership, ( I went on 8/14/2015). But I decided on a similar model in the obsidian blue with an MSRP of 38,585. Now mind you it's about 9:40AM. In 40 minutes of the doors opening I highly doubt the 6 Pilot EX-L's listed on the internet as ready for sale, had been sold since I was the only one in the dealership looking at vehicles. Sherika then told me the only pilot EX-L was the floor model in the showroom. Which she went on the Plaza Automall website and still couldn't find it from its VIN#. So I said I don't really like the color but if you can knock off 1000 I'd take the car. Sherika then said she couldn't and the MSRP of 38,585 is the price I had to pay. I then showed her on the Internet they offered me through an email the price of 35,346 for the Honda Pilot EX-L. She then got up and got another female sales person to come talk to me. I gave this woman about 5 minutes of my time. She didn't introduce herself. Called herself a manager for Honda Automall but didn't offer a card. She stated she would honor the internet price but would lower my trade in value from 19,500 to 18,500 because of it. I said no. I then reiterated I didn't like the color of the Honda Pilot they wanted to sell me and to knock off 1,000 from the Internet price and we'd have a deal. She refused so I walked out. Told them both to have a good day and stated I'll go somewhere else that will honor their appraisal and knock off a 1,000 from the Internet price. I have an appointment with Hempstead Honda tomorrow to view the Honda Pilot EX-L that I want to purchase. And they said they would honor the price of what I offered them for 34,346. Shame Steven their number one salesman wasn't there he'd of countered my offer until we reached a reasonable price for both of us. This dealership needs to get knowledgeable sales people who understand how to make a sale. And not treat their potential customers like garbage. Amazingly Sherika and the other female sales Associate who claimed to be a manager aren't listed on the website as an employee. So their photos can't come up with this bad review . More