Plaza Honda - Service Center

Good experience My experience was excellent overall, i found the staff to be professional and the service to be timely. I will most definitely recommend. Also great d My experience was excellent overall, i found the staff to be professional and the service to be timely. I will most definitely recommend. Also great donuts! More

Oil Change and Timing belt maintenance I always get a good experience when I go in there and request Jamal as my service advisor, he gets the job done right and quickly. Tamer did a good jo I always get a good experience when I go in there and request Jamal as my service advisor, he gets the job done right and quickly. Tamer did a good job too, it was my first time dealing with him, I had to leave the car over night but when I got there in the morning it was just to get it and drive off. More

Good quality of work and servicse. The only one problem: I had to wait for a long time for end of service. I got a phone call from customer service, saying that I may pick up my car o The only one problem: I had to wait for a long time for end of service. I got a phone call from customer service, saying that I may pick up my car only next day at 8:30 pm. It was too late to pick up my car same day. In addition I had to come to Plaza Honda for service two times, because the customer service representative didn't ask me to give him a key. More

very good the people at Plaza were very pleasant to me. Kevin and Carlos in the service part that ask you what your in for were both amazing. the people at Plaza were very pleasant to me. Kevin and Carlos in the service part that ask you what your in for were both amazing. More

Incompetence on a higher plain! I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servic I visited this house of horrors twice, for recalls on my Accord. Today, I had a recall for a battery sensor. I was there at 0715 and they began servicing my vehicle at approx. 0740. Much to my surprise, I was told my care was ready at approximately 0805. Too good to be true. My "Service Agent" dropped the papers off at the Clerk Window and I was told by the Clerk that my vehicle would be sent to me in a few minutes. After waiting approximately one half hour...I sought the help of several service agents. One asked to see my paperwork and said he would make sure the vehicle was delivered to me. At 0845, I was approached by one of the Livery Agents (who pick up finished vehicles) and he asked me if I had my car yet. I said, "No". I added that if my car was not delivered to me in a few moments, I would contact the Police and begin a Stolen Vehicle Investigation. Finally, at 0905, these cretins and incompetents showed up with my car. So in essence, I waited over an hour after the service was performed while these clowns were trying to find my car. The best part: The Work Ticket stated that a sealant was applied to the Battery Sensor to prevent corrosion "as a termporary fix." When I inspected the battery and cables...NO SEALANT Was Applied. So, they are probably not honest with Honda Motors either. Anyone who gives them more than a one star rating on these is probably being paid by them. This place is the pits. I highly recommend that you avoid Plaza Honda Service. More

It was ok Service agent was very helpful, n plays a lot in my satisfaction, even though I waiting for 6hrs, he got me out as soon as possible, for that I thank Service agent was very helpful, n plays a lot in my satisfaction, even though I waiting for 6hrs, he got me out as soon as possible, for that I thank him. More

recall on battery sensor Sensor was fine but advisor recommended inspection and found the car had no filter. No one but Honda has taken care of my car. He said it was never c Sensor was fine but advisor recommended inspection and found the car had no filter. No one but Honda has taken care of my car. He said it was never checked before so that means car never had a filter. Very upsetting . Agent was great but why should I pay for something never in the car? More

Honda, love my car! Went for my oil change and I must say I was please with timely fashion in which things were done. Oil change was done and completed within an hour and Went for my oil change and I must say I was please with timely fashion in which things were done. Oil change was done and completed within an hour and half, that's great for this location. I like to say thank you so much to representative and technician who serviced my car. More