Plaza Honda - Service Center

Excellent service and customer care Because make a good service and caring attitude employee worker.As lack-long time wait for the return of the car after repair and otherwise all good.S Because make a good service and caring attitude employee worker.As lack-long time wait for the return of the car after repair and otherwise all good.See you soon! More

my experience was exceptional My sales/repair tech did a wonderful job guiding me through my visit at Plaza Honda he is one of the reason why I decided to return for future visits My sales/repair tech did a wonderful job guiding me through my visit at Plaza Honda he is one of the reason why I decided to return for future visits More

good service experience Chris Davidson is an excellent service mgr. I have a 2005 Honda Civic and have always brought it to Honda because of Chris. He always shows you what i Chris Davidson is an excellent service mgr. I have a 2005 Honda Civic and have always brought it to Honda because of Chris. He always shows you what is wrong so you have total trust in what needs to be done. Chris is the reason I still bring the car back to Honda for any problems or regulat check ups. More

Plaza HondaHonda service department is shady at best. Bought aa brand new CR-V Touring about 10 months ago. At my first oil change they tried to get me for new Rotors, telling me they were worn. How coul Bought aa brand new CR-V Touring about 10 months ago. At my first oil change they tried to get me for new Rotors, telling me they were worn. How could Rotors go before 5k miles and your first oil change. My second oil change was performed at Paragon Honda (Queens) instead where they confirmed my brakes and Rotors were fine. (and they are no angels either as they tried to get me for Alignment) . Don't trust this service department. More

GOOD WORK ALWAYS! They know what are they doing, and always explained to me about the process of the work. they open early, I love that, very professional team. GOOD T They know what are they doing, and always explained to me about the process of the work. they open early, I love that, very professional team. GOOD TEAM WORK!! More

No communication - car in shop for 8 total days Brought in for service that was covered under Hondacare. It took 2 days for them to tell me that it was covered under Hondacare and after 2 additional Brought in for service that was covered under Hondacare. It took 2 days for them to tell me that it was covered under Hondacare and after 2 additional days after I called them to ask if the service was done, only for them to tell me that the parts have not been ordered yet. After 5 days they contacted me to tell me to bring the car back in because parts are in. When I bring the car back in, it takes 2.5 hours for them to write up the car and get me a loaner. I call then next day to see if it is ready for pick up, they tell me no and to call back in 3 days. I call back in 3 days and they say they can't help because the service manager is out today. I cal the next day and the say its ready. I go to pick up the car and it takes over 1 hours for them to find the car. The amount of time wasted because of inadequate communication within the shop and to the customer. Complete waste of time. To top it off, every car is suppose to have a complimentary wash after service. Nope not mine, they forgot. Just like everything else. More

Chris is the best! I arrived for my inspection/oil change and there were 2 cars before me. As soon as Chris Davidson came out of the office he came straight to my car, I arrived for my inspection/oil change and there were 2 cars before me. As soon as Chris Davidson came out of the office he came straight to my car, greeted me nicely (as he always does), and started the process. He asked me whether I wanted to wait and I told him I'd come back. He said my car would be ready within 2 hours. As promised, he called me within 2 hours. More

Great from A to Z It was a moth drop of they did the they said they would finished it on time and. Was just smooth from beginning to end It was a moth drop of they did the they said they would finished it on time and. Was just smooth from beginning to end More

Extremely BAd for the image and business of this dealership Came in for a honda recall . they insisted I pay out of pocket until i brought it to their attention I was aware of the recall and seen it on the inte Came in for a honda recall . they insisted I pay out of pocket until i brought it to their attention I was aware of the recall and seen it on the internet. Mr. Richard was disrespectful and unprofessional with the way he handled things . I told him I didn't appreciate being swindled and how dare him try to extract money from me when its a manufacture defect . Mr. Richard should not be leading or representing this or any Dealership until someone invest in getting him a full course in customer service . More

Excellent service During time of my visits at plaza Honda I was confronted with few problem but those three people from sales floor ,finance and service help me always During time of my visits at plaza Honda I was confronted with few problem but those three people from sales floor ,finance and service help me always to make my decision and appreciate them for their efforts to keep as customer in plaza Honda More