Plaza Hyundai

The total experience was very easy going not feeling any pressure to make a purchase. Joe Trincilla was very profesional and took his time walking us through our purchase it was a great relief for my wife a pressure to make a purchase. Joe Trincilla was very profesional and took his time walking us through our purchase it was a great relief for my wife and myself. Hats off to Plaza Hyundai Thanks again. More

From the time I entered the dealership to the time I left I was very pleased with the experience. There is an extensive selection of both new and used vehicles. The dealer that helped me was very professio I was very pleased with the experience. There is an extensive selection of both new and used vehicles. The dealer that helped me was very professional. I came in looking to buy a used car and everything went so well I bought me a brand new 2010 Hyundai Elantra. If I had to go back I would go back without question. More

Walk into Plaza Hyundai and the first person I saw was Frank, who sold me a car almost 6 years ago. It was like seeing an old family member. He has a great sense of humor and had me test driving a Hyundai Frank, who sold me a car almost 6 years ago. It was like seeing an old family member. He has a great sense of humor and had me test driving a Hyundai Sonata within 10 minutes of my visit. Car came straight off the trailer, first one to test drive. THey offer an great deal but was not ready to commit, but they will honor their quote when I come back next week to say yes or no. My last car purchase was 2006 Honda Civic, and I was in and out of the showroom and driving my new car home in 1 hour. (plates and financing all done very quickly and professionally). More

Both Anthony and Mike were very considerate of my time. I had another dealer waste 30 minutes of my time only to tell me that I had to pay in full to get the model that I wanted and they didn't even have i I had another dealer waste 30 minutes of my time only to tell me that I had to pay in full to get the model that I wanted and they didn't even have it in stock. Plaza had the exact vehicle that I was looking for parked outside their front door. They had me test drive the vehicle I was buying even though I had test driven it before. More

I was impressed with friendliness,concern,patience,and the humor. This was something I didn't really expect, Frank made me feel at home and treated me as he said,like family.I would recommend anyone to Hy the humor. This was something I didn't really expect, Frank made me feel at home and treated me as he said,like family.I would recommend anyone to Hyundai Plaza not just to buy a vehicle, but to meet Frank. More

it was a great experience working with them i will do it again it was a pleasure working with the sales man the management was great again it was a pleasure working with the sales man the management was great More

I previously bought a car from Plaza Hyundai and I went back in September 2011 to lease a 2012 Sonata. I sought out Frank Mosca because he was the salesman I dealt with on my previous purchase. Frank was back in September 2011 to lease a 2012 Sonata. I sought out Frank Mosca because he was the salesman I dealt with on my previous purchase. Frank was extremely helpful and straight forward in his dealings with me. No fast talk or salesman gimmicks. We had a good sitdown negotiation and I was pleased with the price I got for the car. Thanks Frank. Harry Silver Brooklyn, New York More

I HAVE PURCHASED MANY AUTOS AND DEALERSHIPS . PLAZA AUTO PRESENTED AN EXTREMELY PROFESSIONAL STAFF WITH NO PRESURE BUYING TACTICS WHATSOEVER. FRANK MOSCA WENT OUT OF HIS WAY TO ASSURE MY EXPERIENCE WAS A PL PRESENTED AN EXTREMELY PROFESSIONAL STAFF WITH NO PRESURE BUYING TACTICS WHATSOEVER. FRANK MOSCA WENT OUT OF HIS WAY TO ASSURE MY EXPERIENCE WAS A PLEASANT ONE I ACTUALLY ENJOYED LEASING A VEHICLE. I WAS PRETTY FAMILIAR WITH THE PRICING OF MY VEHICLE AND PLAZA MET THAT PRICE AND MORE. I DO NOT HESITATE TO RECOMMEND PLAZA AUTO TO ANYONE I WOULD ESPECIALLY ASK THEM TO SEEK OUT MR FRANK MOSCA I PLEASANT EXPERIENCE BUYING OR LEASING AN AUTO THIS IS THE PLACE AND FRANK IS THE MAN THANK YOU PLAZA ,SINCERELY JOE ORISINO More

My experience at Plaza Hyundai was puzzling and disappointing both by e-mail and in person. Saving time by obtaining price quotes using the internet is commonplace now, but the focus of plaza's int disappointing both by e-mail and in person. Saving time by obtaining price quotes using the internet is commonplace now, but the focus of plaza's internet department is solely to get you to visit the showroom. To illustrate, I had an extensive exchange of e-mails in September with their internet rep., Tricia. I repeatedly asked for a simple quote on a Elantra GLS trim. I never got one. Her e-mails contained such boilerplate content as: “I have made a few unsuccessful attempts to contact you” [Really? How did that e-mail get through? How did someone from plaza JUST phone me to invite me to the showroom? PS...Amusingly, that man who phoned actually declined my request to check his inventory and e-mail me back a quote by saying 'I don't like the internet because I'm a baby boomer']. Another of Tricia's e-mails said: “Once I have gathered all the necessary information I will be happy to give you some pricing options.” The closest I got to a specific reply was this comment: “I do not want to give you an inaccurate price quote which will make you an dissatisfied customer. Please take the time to visit us so that we can make you a happy customer by giving you a great deal.” When we spoke once, she advised me how “empowering” it would be for me to come in to the showroom. Once I e-mailed her that I was coming in the next day look at plaza's gls inventory; she replied she looked forward to meeting me but omitted that no gls models were in stock. Given Plaza’s saturation radio campaign, I was lucky there were no other customers in the large showroom when I arrived. No one knew Tricia. I met a salesman named Paul who I told I was seeking to buy, not lease, a gls. He told me the showroom only had the costlier Limited trim elantra, not the gls. I replied I was only seeking the gls. He conducted a polite interview, marred by one intrusive question--“Can you tell me the details of the loan you said you’re getting from your family?” [I replied I wouldn’t discuss it], and one odd question--given that they didn’t have the gls: “Would you be ready to deal and drive off the lot today?”. He said his manager would try to locate a GLS, while he gave me an test ride of the Limited. Though I had test-driven it before, Paul did an excellent job of describing the car’s features. After we returned, his manager Evan said he couldn’t find a gls (or even when it might become available). He urged me to consider a Limited--which I declined, and asked again me the same two odd questions that Paul had posed. “Was I ready to deal and drive off with a car that day?” While Monty Hall might admire his love of the deal, I wasn’t interested in negotiating for an imaginary car, so I told him I had things to do that evening, and wouldn’t be able to deal and drive that day. He ended the interview saying: “The negotiating process takes hours…I don‘t want to start it if you‘re not ready.” Lastly, I never received any follow up calls or emails from plaza concerning when a gls might become available. More

After several less than pleasant trips to other dealerships in the area, Anthony and Evan really listened to what we wanted and found a car that matched our budget. These guys are top-notch. They dealerships in the area, Anthony and Evan really listened to what we wanted and found a car that matched our budget. These guys are top-notch. They are true professionals who know their car models and their inventory. We were thrilled with their service. More