
Plaza Hyundai
Brooklyn, NY

Filter Reviews by Keyword
By Type
Showing 1,123 reviews
Excelllent Excellent service by the service advisor and technician. The advisors explained to me what additional service I needed such as an wheel alignment. At Excellent service by the service advisor and technician. The advisors explained to me what additional service I needed such as an wheel alignment. At the completion, the advisor explained what was done. More
My name is Dmitry, I recently purchased a 2015 Genesis My name is Dmitry, I recently purchased a 2015 Genesis from Plaza Auto Mall in Brooklyn, NY. I received a recall letter for tire defects I called to My name is Dmitry, I recently purchased a 2015 Genesis from Plaza Auto Mall in Brooklyn, NY. I received a recall letter for tire defects I called to make an appointment the day I am off and was told by Colin Mazza that they do not do recalls on Saturdays so I asked for another day and was given a date of 09/30/15 for 7am , I requested a loaner , when I arrived at the dealer 7am booked my car in and sat and waited for the loaner ,, 25 mins passed and I asked Colin what about the loaner because I had to go to work and he replied to me. " HEY RELAX ". I thought that was the worse customer service for an employee very disrespectful and a really bad attitude, I immediately asked for my car back and will never go there for any service that is due in the future , even if I have to go an extra 20 miles away to fine a place that gives the service I should. Receive... This person should not be in this business anywhere ,, O Stars ... More
Great experience friendly and very helpful will come there again to service my truck again they look into all the things needed to be done and didn't make me feel pres friendly and very helpful will come there again to service my truck again they look into all the things needed to be done and didn't make me feel pressure in doing so More
Very professional service and nice people I didn't have appointment but I stopped by on my way from work and explained problem with my car. My advisor: Craig Scott convinced me to leave my car I didn't have appointment but I stopped by on my way from work and explained problem with my car. My advisor: Craig Scott convinced me to leave my car and in the morning called me with explanations what is wrong. My car was fixed and I picked up it on my lunch break. My advisor was waiting for me, everything was prepared, no time wasted. It was the best service! More
excellent experience I walked into the dealership with questions and met this gentleman who made my wife and myself feel very comfortable, and we walked out with a new car I walked into the dealership with questions and met this gentleman who made my wife and myself feel very comfortable, and we walked out with a new car he was hands down one of the nicest guys I've had the pleasure of dealing with. He answered my questions before I asked them I actually felt like I knew him for years. I would recommend anyone to looking to purchase or leasing a new car go to Plaza Hyundai and see Frank! More
Third impression This time my visit was much better. I appreciated the fact that I was able to call and have the car serviced even though I was running late for my app This time my visit was much better. I appreciated the fact that I was able to call and have the car serviced even though I was running late for my appointment. More
Great experience The salesman carrington and the manager jemehl were both awesome. They were very pleasent to deal with. I will certainly refer all my friends and fa The salesman carrington and the manager jemehl were both awesome. They were very pleasent to deal with. I will certainly refer all my friends and family to them. More
Sales and service could be better I purchased 3 hyundais from this dealership and did not always find their sales personnel to be truthful. There service department was not very knowle I purchased 3 hyundais from this dealership and did not always find their sales personnel to be truthful. There service department was not very knowledgeable when I bought my Sonata in with a problem with the computer mileage system. They assured me it was corrected and after a short period of time, I experienced the same problem. More
New Tire Went in to get a new tire and they treated me very we'll. they kept me informed through out the day of what was taking place with my vehicle. Went in to get a new tire and they treated me very we'll. they kept me informed through out the day of what was taking place with my vehicle. More
Good Reason for me to buy the car from plaza automall because they match the lowerest price given from truevar.cpm dealer. Plaza has more choice of cars f Reason for me to buy the car from plaza automall because they match the lowerest price given from truevar.cpm dealer. Plaza has more choice of cars for customer. More