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Plaza INFINITI

Creve Coeur, MO

4.6
179 Reviews

755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 179 reviews

January 08, 2024

Morgan Knox is great. The team listened to my problems and fixed them. Happy Customer here! More

by khuerta1028
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan Knox and The Service Team.
January 08, 2024

We had a great experience purchasing our vehicle at Plaza. Our salesman, Gage, was very helpful and not pushy. He wanted to make sure we got the vehicle we wanted. Everyone we interacted with at the de More

by b_rowe18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gage, John
January 07, 2024

When I called for my appointment, I was told all was needed for 25k maintenance was oil change. Somehow, Rick always pushes his customers to a lot more. $600 for 1.5 year car maintenance feels a lot. Th More

by ssuprun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick
Jan 09, 2024 -

Plaza INFINITI responded

We are sorry to learn of your experience. Our team will get with Rick to see if we can identify your customer info and we will reach out. Optionally, you can reach our team at (314) 299-5226 and you may request to speak with Aj Calandro. Thank you and we hope to have the opportunity to address your service concerns.

January 07, 2024

The old team was very consumer friendly and this new team is very dry and guarded. More

by tarnazg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick
Jan 09, 2024 -

Plaza INFINITI responded

Thank you for your feedback. We are sorry that you feel this way, however we would love to have the opportunity to address your concerns. If you have a moment, please give us a call at (314) 582-3685 and you may request to speak with Malcolm, Gage, our GM. Thank you and we hope to get your experience turned around.

January 03, 2024

Wouldn't take my car anywhere else. Excellent service, curteous servicemen who explain all aspects of service. I have been dealing with Plaza Infiniti for ten years and wouldn't go an More

by vidoyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead, Ron Oldham, Anthony Jones, Robert D'Alto
December 29, 2023

Quick responses. Pleasant accommodations although disappointed that a loaner wasn’t available to avoid Covid & other health exposure. More

by Bronxgirl.2762
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name of young woman. I wasn’t overly impressed.
December 15, 2023

Just purchased vehicle. Very helpful and accommodating. Very pleased with service and all representatives. Will use again for next service More

by Snmtme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick Bertillo
Dec 19, 2023 -

Plaza INFINITI responded

Thanks so much for your business. We hope you're enjoying your new vehicle.

November 24, 2023

Matthew, the services advisor, is highly knowledgeable and professional. Each visit is consistently marked by respect and a welcoming smile. The repairs on my car were executed with excellence, and my veh More

by leetoya5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Services Department)
November 16, 2023

Pleasant experience . Everything was properly performed and in a speedy manner. There is nothing more to say . More

by Sspinks3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
October 27, 2023

Everyone was friendly. Dealership was clean with adequate space to work. Service great with minimal wait time. More

by Veronica Williams
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan
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