Dan Weirich. He’s effective! What a great ambassador for Infinity you have there. Also a valuable asset.. We've had our Mercedes (other vehicle) serviced by the Mercedes dealerships throughout the country. He makes Mercedes seem like a used car lot! We were about to turn this newly purchased Infinity back into the dealership we bought it from; thought it was a lemon. Dan changed our minds. Within seconds of our conversation with him, we determined that as a representative for Infinity, he won our hearts with a hook, line and sinker. No smoke and mirrors; good for his word, very confident and re-assuring in the capabilities of Infinity and it's processes; polished. Dan delivered and we enjoyed the short time interacting with him. The communication after leaving the dealership with our Infinity was effortless. He kept us informed every step of the way. Keep him at all cost; MAKE HIM HAPPY! Your company will reap the rewards.