Plaza INFINITI

Servicing my vehicle at Plaza had always been easy and painless. My last service visit was not the usual experience. I’ve been a loyal Plaza customer for over 10 years hit now the service manager has me rethinking where I get my service done. I went in for repairs and they gave me a loaner car. When the service manager found out that I was getting repairs made through my insurance company he wanted me out of the loaner and into a rental. That was very concerning to me considering I’m such a loyal customer and I have 4 vehicles serviced there.

I could have not asked for a better experience with “Barney” He worked hard to get a great deal for me and was a pleasure to work with. Highly recommend him if you are looking to purchase a vehicle.

I’m always greeted with a smile even during these times when faces have to be covered with masks but the service team is and has always been friendly and helpful.

Dan Weirich. He’s effective! What a great ambassador for Infinity you have there. Also a valuable asset.. We've had our Mercedes (other vehicle) serviced by the Mercedes dealerships throughout the country. He makes Mercedes seem like a used car lot! We were about to turn this newly purchased Infinity back into the dealership we bought it from; thought it was a lemon. Dan changed our minds. Within seconds of our conversation with him, we determined that as a representative for Infinity, he won our hearts with a hook, line and sinker. No smoke and mirrors; good for his word, very confident and re-assuring in the capabilities of Infinity and it's processes; polished. Dan delivered and we enjoyed the short time interacting with him. The communication after leaving the dealership with our Infinity was effortless. He kept us informed every step of the way. Keep him at all cost; MAKE HIM HAPPY! Your company will reap the rewards.

Best service ever. Dan in the service department is always so helpful and gets my car right in and out. He knows his job and does it well.

Dan Weinrich in the service department is top notch! Professional, hospitable and communicative. I am a customer for life after my experience. The experience here is the best out there.

They’re always helpful every visit! I wouldn’t go anywhere else. The service department always makes sure I’m taken care of and keeps me informed of the status of my car!

Service technicians find and create new issues to make money. Latest instance was I picked up my car after service on A/C, started it up and heater suddenly doesn’t work. WTH! After 12 years will never go back after giving them 5 strikes.

The process of getting my new car was very smooth and easy. It did not take forever like most dealerships, and I received exactly what I wanted.

I have been purchasing/leasing cars from Plaza for over 20 years. We have 7 Infiniti's in a row, but have also leased Mercedes, BMW & Lexus. The sales and finance departments at Infiniti have been excellent to work with over the years. They help us find the perfect car for our family and budget. I highly recommend Plaza Infiniti and Ron Oldham, Tom & Matt.