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Plaza INFINITI

Creve Coeur, MO

4.6
179 Reviews

755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 179 reviews

August 31, 2022

For a high line dealership they are lacking people who care about service and the people who come into maintain their vehicles. More

by Infiniti395
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
service advisor didn’t give me his name
Sep 03, 2022 -

Plaza INFINITI responded

Hello and thank you for taking the time to leave a review for us. We constantly strive to provide top-notch service experiences to all of our guests, and I’m sorry to hear that we’ve let you down recently. I’d like to speak with you personally to address any concerns you might have regarding your review. At your convenience, please contact me at 314-919-8230. We are grateful for any feedback you can provide and will utilize this to improve our guest experiences. Best, Steve Massey, General Manager

August 02, 2022

The sales staff was very knowledgeable and helpful throughout the leasing process of our Infiniti QX60. More

by marksr52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Capstick , Mike Barnstead
May 23, 2022

Always happy with the customer service. But…I waited over 2 hours for a simple oil change and tire rotation. Didn’t even get the car wash. Too long More

by Valcalhoun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Jun 07, 2022 -

Plaza INFINITI responded

Thank you for the positive review! We always appreciate your feedback and will use it to improve our guest experience in the future. Safe driving!

March 30, 2022

Anthony Jones was my salesman he sold me my last 2 cars. Very professional no b/s straight forward approach. More

by lk.tutt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jones
March 12, 2022

Disappointing service mechanics I think here and doesn’t get thing resolved again and again. More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Barnstead, Matt Tannehill
January 21, 2022

This dealership is always prompt, friendly and helpful. I appreciate the ease and no inconvenience. More

by aweirich58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Weirich Service Advisor
January 08, 2022

Excellent service! Professionalism knowledgeable timely manner, clean dealership and offer cold sodas and snacks , and Ms Riley great sales Consultant! More

by AndreAndre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ms Riley
December 09, 2021

This dealership did an outstanding job of securing me the vehicle I wanted. Ask for "Barney" at Plaza. He's the best!! More

by Bo M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead
December 03, 2021

I have had my car serviced by Plaza since 2012. I use to rate them Five Stars, but in the last two years service has gone down hill. I would compare them with any domestic service provider. They wanted to More

by sritchie30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ron Oldham
October 28, 2021

Every time I visit everyone is friendly and supportive of any repairs that needs to be fulfilled. More

by cawest0718
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Barnstead, Matt Tannehill
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