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Plaza INFINITI

Creve Coeur, MO

Overview
Reviews
4.5
178 Reviews
Call Dealership (314) 919-8039
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755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 178 reviews

July 27, 2024

They do a great! !! 😃 job on my car Everytime I set an appointment. My wait is an hour and a half approximately. A good service department, I recommend. More

by virgod593082
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt from service department , Anthony Jones
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July 10, 2024

Megan Morgan lied. Said tire unrepairable needed TWO new tires! NBT repaired tire! No problems. . More

by Shayesmo9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Morgan - VERY DISHONEST!, Anthony Jones
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Jul 12, 2024 -

Plaza INFINITI responded

We are so disappointed to learn of your sentiment. A member of our management team should have reached out to you to discuss your experience and address your service concerns. If you have not spoken already, please do not hesitate to contact Aj Calandro at (314) 299-5226. Thank you and we look forward to assisting you.

June 14, 2024

I have been with this Dealership for over 6 years now & have gotten great service-They have been up front with me about what needs to be done & how much it going to cost - the trust is there More

by Happy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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June 07, 2024

Excellent service. Barney was very personable and nice to work with. John in Finance was great - he understood exactly why I was choosing some of the warranties sin More

by Mskarenbaldridge
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John - in fnance, Mike Barnstead, Anthony Jones
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June 02, 2024

As usual, Morgan was extremely kind and helpful. I’ve never had less than excellent customer service experiences at Plaza Infiniti! More

by Brey45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan, Ron Oldham
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May 24, 2024

James was great to work with! Spent several hours getting the right vehicle for my needs. Very much recommend More

by dougatfidelis
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James
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May 23, 2024

My car is is worse condition since I left there. I now have electrical problems. My windows do not go up. Instead of repairing my car a young kid came out and said he doesn’t know what’s wrong so More

by jacipancone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
May 31, 2024 -

Plaza INFINITI responded

Good afternoon. A member of our management team should have reached out to you to address your service concerns. If you have not spoken with anyone yet, please do not hesitate to reach out to AJ Calandro, our Service Director at (314) 299-5226. Thank you and we hope to get this turned around.

Jun 06, 2024 -

jacipancone responded

I would like to update my review. AJ has reached out to me and made things right. I appreciate that very much

May 08, 2024

Excellent service I a timely manner! Work done at appointment time! Even washed and dried vehicle More

by Nancyddg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
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May 05, 2024

Plaza Infiniti treats me like a valued customer. My latest car repair visit was smooth and I was kept informed every step of the way! I will keep bringing my car here! More

by Miki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Morgan in Service
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May 03, 2024

My car is almost 25 years old, and Plaza Infinity has cared for it since its “birth”. The car has great sentimental value for me, so I’m not only happy to still have it, I’m grateful to Plaza that I can More

by sgw3
Recommend Dealer
Yes
Employees Worked With
No
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