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Plaza INFINITI

Creve Coeur, MO

4.4
126 Reviews

755 N. New Ballas Rd

Creve Coeur, MO

63141

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Showing 126 reviews

March 22, 2021

I’m always greeted with a smile even during these times when faces have to be covered with masks but the service team is and has always been friendly and helpful. More

by mykmyk11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Ware
Mar 25, 2021 -

Plaza INFINITI responded

Hi, thanks so much for rating us so high! Be safe on the road!

March 15, 2021

Best service ever. Dan in the service department is always so helpful and gets my car right in and out. He knows his job and does it well. More

by Jowilmert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan does a wonderful job in service., Robert D'Alto
Mar 16, 2021 -

Plaza INFINITI responded

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 25, 2021

Dan Weinrich in the service department is top notch! Professional, hospitable and communicative. I am a customer for life after my experience. The experience here is the best out there. More

by Todd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Weinrich
Feb 26, 2021 -

Plaza INFINITI responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

January 31, 2021

They’re always helpful every visit! I wouldn’t go anywhere else. The service department always makes sure I’m taken care of and keeps me informed of the status of my car! More

by Jared
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Riley
Feb 02, 2021 -

Plaza INFINITI responded

Jared, thank you for taking the time to leave us this positive review! Have a wonderful day!

November 11, 2020

Service technicians find and create new issues to make money. Latest instance was I picked up my car after service on A/C, started it up and heater suddenly doesn’t work. WTH! After 12 years will never More

by Pwl
Customer Service
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Service technicians
September 26, 2020

The process of getting my new car was very smooth and easy. It did not take forever like most dealerships, and I received exactly what I wanted. More

by asiab.jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Oldham
Oct 02, 2020 -

Plaza INFINITI responded

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

March 14, 2020

Purchased our 7th Infiniti. Excellent experience. I have been purchasing/leasing cars from Plaza for over 20 years. We have 7 Infiniti's in a row, but have also leased Mercedes, BMW & Lexus. The sal More

by tbeck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt, Ron Oldham, Andrew Choate, Tom Capstick
Mar 17, 2020 -

Plaza INFINITI responded

tbeck, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

February 01, 2020

Excellent buying experrience - very happy I recently had the pleasure of buying a preowned Infiniti from Plaza. Everyone I dealt with from the sales person to the finance manager to the gener More

by Arman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Jones, Andrew Choate, Tom Capstick
Feb 04, 2020 -

Plaza INFINITI responded

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

January 15, 2020

QX60 Purchase Worked with Rob on and off over the course of a couple months before we were ready to pull the trigger. Transaction and turnover at dealership was q More

by bpmjock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D'Alto, Andrew Choate
Jan 17, 2020 -

Plaza INFINITI responded

Thank you for taking the time to leave us this positive review! Have a wonderful day!

May 16, 2019

The Home of Infinite lies Contacted by dealership weeks after last conversation to tell me they had good news. They were able to dealer trade for the car I was interested in. More

by ECKERTJULIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quentin Tom and Matt.
Sep 26, 2019 -

Plaza INFINITI responded

Julie, I am very sorry to hear about your experience at our dealership. I understand your frustration and regret that we did not handle this matter more effectively. We stand by our commitment to go above and beyond to ensure the complete satisfaction of our customers and more than welcome the opportunity to address your concerns. Please call me at your convenience at 314-635-9536. I look forward to speaking with you! -Mike Margas, General Manager

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