Plaza Land Rover St. Louis

Customer Service is terrible to prior to sale and after sale to say the least. I was promised a full tank of gas, vehicle detail, and safety and emissions. The tank was not filled up nor was a detail perfo sale to say the least. I was promised a full tank of gas, vehicle detail, and safety and emissions. The tank was not filled up nor was a detail performed when I took delivery of the vehicle. I’m experiencing issues with them not having remit payoff payment for trade in to lender. No one returns calls or respond to emails. The operator has purposely hung up on me several times. For a much better experience purchase from another dealership. Beware that they will certainly under value your trade in. More

Car was serviced promptly, communication was great. Sean was accessible and responsive throughout the day. Sean was accessible and responsive throughout the day. More

Friendly, professional staff. Clean, comfortable and well stocked waiting area. Vehicle returned cleans and ready to go… Clean, comfortable and well stocked waiting area. Vehicle returned cleans and ready to go… More

Great service. Appreciated the loaner vehicle while our Rover Sport was awaiting parts delivery from the UK. Great communication with regular updates. Jenna is the Appreciated the loaner vehicle while our Rover Sport was awaiting parts delivery from the UK. Great communication with regular updates. Jenna is the best!! More

Great customer service and pleasant atmosphere. Staff is friendly, knowledgable and attentive. Would return and recommend to others. Staff is friendly, knowledgable and attentive. Would return and recommend to others. More

The dealership and it's employees were very nice and helpful they made me feel like a part of the family. helpful they made me feel like a part of the family. More

Professional crew that did a great job explaining the work being performed on my vehicle and the cost associated with the repair work being performed on my vehicle and the cost associated with the repair More

Jason was an incredible person to work with. Very knowledgeable and dedicated to the customers. Very knowledgeable and dedicated to the customers. More

Great service from team. They were attentive and got my car in as soon as I needed service. Thanks. They were attentive and got my car in as soon as I needed service. Thanks. More

Professional staff. Squeaky clean. They had a software malfunction when I bought my Rover Sport. It caused some time delays and lack of preparedness, but they were quick Squeaky clean. They had a software malfunction when I bought my Rover Sport. It caused some time delays and lack of preparedness, but they were quick to apologize and work through the issues. Service department forgot I had a warranty when getting some repairs. The guy resolved that quickly. Recently had a tires put on. Wife hit a nail. They got me in same day and fixed this for free. They're not perfect, but when they do slip up they quickly correct course. I bought from here because I knew my wife could take her car in for service and they wouldn't try to pull one over on her. More