
Plaza Lincoln
Leesburg, FL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Excellent efficient service Yes Bobby picked my car up serviced it and returned it washed and in perfect order thank you., I would use them again,thank you for the quick service. Yes Bobby picked my car up serviced it and returned it washed and in perfect order thank you., I would use them again,thank you for the quick service. More
They are deceptive, shady and work as a team Be very careful, ask MANY questions, don’t sign anything without quotes PROFESSIONAL written AND take these numbers home to review. Remember, they wo Be very careful, ask MANY questions, don’t sign anything without quotes PROFESSIONAL written AND take these numbers home to review. Remember, they work together to scam and get the deal done FAST. There are very smooth and have done this many times. They conveniently shredded a trade-in quote that I accepted and signed. They told me there wasn’t such a paper! Then the trade-in quote was changed to be $2,800.00 LESS. There were many other practices that never should have happened. I wrote on The Villages Next Door Neighbor website and had 4 responses within the hours of 9pm and 10:00am the next day. That is a lot for a short period of time. I spoke to a much older man (Late 80’s) in the Colony Plaza parking lot who told me Plaza still owed him $300.00 from his purchase there from 3 years ago. Then spoke to a woman who said they conveniently placed their hand over important numbers. She called them on it. Plaza will try anything to get more money from the consumer. I talked to 6 different attorneys (3 were not Consumer Law, 1 had too many complaints with Plaza and 2 extremely helpful), Attorney General’s office and Seniors Against Crime. Most knew the Plaza name because of justifiable issues. I went back to Plaza with a folder full of documentation. They finally did correct some numbers, but they still took terrible advantage of me. So, was I happy with the outcome? No. The good through this, I will inform others to be very careful if you must deal with Plaza. I’ve had the car for 3 weeks now. The Attorney General referred my complaint to our local Seniors Against Crime. They want me to bring in all my documentation for their file on Plaza. I will be going there today. Feb 5, 2020. More
Our buying experience was completed in one afternoon. From start to completion of our buying experience at Plaza Lincoln we were very satisfied. We were asked what we wanted and were given information th From start to completion of our buying experience at Plaza Lincoln we were very satisfied. We were asked what we wanted and were given information that allowed us to focus on a certain vehicle that we were able to test drive and ultimately buy. Our salesman, Scott McCarty, was very helpful in allowing us to make the decision that was best for us. David Stone, the Sales Manager was extremely helpful on the next day when we had to take care of a small blemish on the vehicle that was resolved to our satification. More
Very good Only issue was we hadn't planned ion taking vehicle home that day. Otherwise all went well waiting for someone to pick up other key Only issue was we hadn't planned ion taking vehicle home that day. Otherwise all went well waiting for someone to pick up other key More
Body Repair Good Work for repair but time estimate lacked accuracy, Originally told work to be 5 days took 11. A call to advise of delay would have been nice. I Good Work for repair but time estimate lacked accuracy, Originally told work to be 5 days took 11. A call to advise of delay would have been nice. I had to call for update twice. Other than this administrative issue I am please with the work done. More
Everything was handled perfectly I buy cars at Plaza Lincoln because of their service dept. I have never been disappointed. Also, I enjoy working with Scott McCarty when purchasin I buy cars at Plaza Lincoln because of their service dept. I have never been disappointed. Also, I enjoy working with Scott McCarty when purchasing. More
Absolutely the very best service department, Christie Cook We purchased our 2017 MKx Lincoln 2 years ago. We have had somebody work completed due to mishaps and Tom and the Body Shop staff make our car new aga We purchased our 2017 MKx Lincoln 2 years ago. We have had somebody work completed due to mishaps and Tom and the Body Shop staff make our car new again. In and out details are a fantastic benefit. Service is always complete and performed in a timely fashion. Christie Cook, service advisor, is a fantastic person. I thought I had some damage to my front grill, from thew tornado that sped through our RV park, Christie assessed the situation, took out her magic cleaner and solved the issue. All your staff, like Christie go the extra to make the visit to PlazaLincoln a pleasant experience. Kudos to everyone. More
Problem with trunk closure presented, trunk closure solved. Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve Brought in car with trunk unable to have full closure.. Staff tried many possible simple solutions and determined that it was a part needed ti solve the problem. Appointent was made, appointment kept, solutions done. More
Love the new navigator. Have had 8 of them. Walked in told Andy what we wanted, no dickering, and he came back with their low number that was acceptable to us. Made the sale. Walked in told Andy what we wanted, no dickering, and he came back with their low number that was acceptable to us. Made the sale. More
I love my new Lincoln nautilus. Serita has been one of your best sellers yet. I’ve seen her but have never experienced her knowledge and abilities. Thanks your best sellers yet. I’ve seen her but have never experienced her knowledge and abilities. Thanks More