It his was my 1st visit to this dealership for routine service. Was met by a young man who showed me where to park and took me to the service writer. I was offered a loaner car (1000 miles) which previous Lincoln dealers d/c over 10 yrs ago. Nice to see this one still values a Lincoln customer. Car returned cleaned inside and outside. Nice touch! One dealer just cleaned the outside, another returned vehicle dirty inside and outside. Requested service seems to have been well done.