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Plaza Toyota

Brooklyn, NY

3.3
835 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 835 reviews

February 15, 2017

excellent It was great they had coffee, donuts there for you to enjoy while waiting and even a shuttle car to take you home and bring you back if the service wa More

by English123
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Feb 16, 2017 -

Plaza Toyota responded

Thank you so much for the feedback. If you have any further needs, do not hesitate to come back to visit us.

February 15, 2017

required replacement airbag for recall I stopped in to Toyota to have the passenger airbag replaced as there was a recall. There was no charge for this service. I very much appreciated th More

by Ms. C from Bay Ridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelia
Feb 16, 2017 -

Plaza Toyota responded

Thank you for your feedback! Each employee is a valued member of our team and we all strive to provide an excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!

February 15, 2017

Service Anthony is the Toyota Master Technician at Plaza and he is the only technician who works on our cars. My husband and I both have Toyota vehicles and w More

by Nancy33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rossi
Feb 16, 2017 -

Plaza Toyota responded

It’s quite an accomplishment to hear that Anthony provided you the best dealer experience! Thank you so much. If you have any further needs, do not hesitate to come back to visit us.

February 14, 2017

in and out in less than 2 hours! Our service manager was amazing -- personable, not high pressure and efficient! We were taken within 5 minutes of arriving, told the wait would be abo More

by Havana17!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Tai-cho
Feb 15, 2017 -

Plaza Toyota responded

We're glad to have been of help! Customer service is our main priority and I'm glad to know that we were able to help within a reasonable time!

February 13, 2017

Awesome service advisor Kelly Ann was a great help she got my car in and out promptly and even gave me a complimentary wash. My car looks and is running great. Love this deal More

by Shatay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Feb 15, 2017 -

Plaza Toyota responded

We appreciate your feedback happy to know that we were able to help!

February 11, 2017

the best. Happy they kept me informed. Didn't leave me hanging. Happy when i left,and was satisfied. Answered all my questions also made good suggestions. More

by Larry H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Feb 13, 2017 -

Plaza Toyota responded

We are always happy to help and if you have any future questions or concerns, please call the dealership directly!

February 10, 2017

Very welcoming and friendly environment. I had a great experience at Plaza Auto Mall. I was able to look at and test drive the vehicles that I liked. Phil was very accommodating and a More

by Barb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phil Esposito
Feb 13, 2017 -

Plaza Toyota responded

Each employee is a valued member of our team and we all strive to provide an excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!

February 09, 2017

Welcoming and personable Ms. Jacobs was very warm and friendly she greeted me as soon as I pulled into the service area Excellent experience with Ms. Jacobs I highly recomm More

by abfi1066
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Feb 09, 2017 -

Plaza Toyota responded

Thank you for your recommendation of Kelly Ann! We're glad that she was able to help and we'll see you soon!

February 08, 2017

Such a welcoming, and helpful team of people. Mrs.Kelly took care of all the issue's my Rav4 had. She was pleasant, and knowledgeable. Mrs.Kelly is a dedicated worker; along with the staff in t More

by Keturah09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Horace, Kelly Ann Jacobs
Feb 09, 2017 -

Plaza Toyota responded

We are happy that Kelly Ann provided you with an excellent service experience. We appreciate your business and look forward to seeing you again.

February 08, 2017

I satisfy I had appointment for oil change and inspection and brought the car for those, but then I was told that some problems were found in my car. I gave per More

by carservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
Feb 09, 2017 -

Plaza Toyota responded

We are always happy to help and if you have any future questions or concerns, please call the dealership directly. We look forward to seeing you soon.

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