We were shopping for a new car. We knew exactly what we wanted, we knew exactly the price we would be satisfied with, we did our homework. We also knew that we would have to deal with obnoxious, unprofessional and disrespectful sales people. We were prepared to brave through it, because we needed a car.
We were caught by a surprise by friendly lady upfront, by professional manager Alex, but most impression was made by the salesperson, who approached us almost right away and offered his help. That person completely changed our view of Plaza Toyota. That person is Avetik Amyan.
10.5 years ago, we came to Plaza Toyota to buy our previous car. We knew what we wanted, we had a test drive at Plaza. .. Everything was ruined by a horrible representative that was "assisting " us. Instead of buying a car, we turned around and left with very strong decision to never come back. Avetik Amyan, Avi, was able to restore our respect and trust in Plaza Toyota and in salespeople at dealerships in general! He was (and still is) professional, friendly, courteous, knowledgeable, responsive! He didn't push us (we came to byu, any force would just send us to another dealership). Instead of expected day of suffering, we had a great pleasant Saturday working with Avi and coming home that night driving the car we loved. Dealerships do not establish prices, they do not make cars; that is all done by the manufacturers. The only difference between dealerships is PEOPLE. I don't understand rude and ignorant people at dealerships, who just push customers away. Buyers just go to other places, where they feel welcomed. That is how we felt at Plaza Toyota with Avi. We also communicated with him many times after our purchase. Every time, he was helpful, friendly and responsive. Thank you, Avi! Now, we definitely have something to be proud of and brag about, our neighboring great dealership, Plaza Toyota, and awesome salesperson, Avetik Amyan.
All the best! Thank you, Avi!
Very satisfied customers!