Plaza Toyota
Brooklyn, NY
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Car runs smoothly Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. Car always comes out running smooth. I never have to take it back for complications. Amelia explained the issues with me on the phone and was patient. I also like that you can book an appointment online to get the car serviced. I don't like going to dingy looking garages. Here, I feel safe going by myself. More
Very Lucky It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. It was a very professional experience. The Toyota Service Rep, Mrs. A. Jacobs was able to tell me what the car needed without any confusion or delay. More
Service Anthony is the Toyota Master Technician at Plaza and he is the only technician who works on our cars. My husband and I both have Toyota vehicles and w Anthony is the Toyota Master Technician at Plaza and he is the only technician who works on our cars. My husband and I both have Toyota vehicles and we are very pleased with the service at Plaza. We bring our vehicles in for service every 5000 miles and Anthony is very thorough with the service, shows and explains to us everything about our vehicles and because he "involves" us throughout the entire service visit, we will not go anywhere else! More
required replacement airbag for recall I stopped in to Toyota to have the passenger airbag replaced as there was a recall. There was no charge for this service. I very much appreciated th I stopped in to Toyota to have the passenger airbag replaced as there was a recall. There was no charge for this service. I very much appreciated that the wait-time was right on target as estimated. I liked my service representative, Amelia very much. She was a very personable, professional and courteous person. When I had a mechanical question she explained very well in a concise way. Amelia is definitely an asset to your organization. I imagine she will rise in your corporation. More
excellent It was great they had coffee, donuts there for you to enjoy while waiting and even a shuttle car to take you home and bring you back if the service wa It was great they had coffee, donuts there for you to enjoy while waiting and even a shuttle car to take you home and bring you back if the service was going to be an all day thing. More
in and out in less than 2 hours! Our service manager was amazing -- personable, not high pressure and efficient! We were taken within 5 minutes of arriving, told the wait would be abo Our service manager was amazing -- personable, not high pressure and efficient! We were taken within 5 minutes of arriving, told the wait would be about 1-1/2 hours, and it was! More
Awesome service advisor Kelly Ann was a great help she got my car in and out promptly and even gave me a complimentary wash. My car looks and is running great. Love this deal Kelly Ann was a great help she got my car in and out promptly and even gave me a complimentary wash. My car looks and is running great. Love this dealership. More
the best. Happy they kept me informed. Didn't leave me hanging. Happy when i left,and was satisfied. Answered all my questions also made good suggestions. Happy they kept me informed. Didn't leave me hanging. Happy when i left,and was satisfied. Answered all my questions also made good suggestions. More
Very welcoming and friendly environment. I had a great experience at Plaza Auto Mall. I was able to look at and test drive the vehicles that I liked. Phil was very accommodating and a I had a great experience at Plaza Auto Mall. I was able to look at and test drive the vehicles that I liked. Phil was very accommodating and always available to answer any questions I had. I love the car I choose. 2015 Toyota Camry. More
Welcoming and personable Ms. Jacobs was very warm and friendly she greeted me as soon as I pulled into the service area Excellent experience with Ms. Jacobs I highly recomm Ms. Jacobs was very warm and friendly she greeted me as soon as I pulled into the service area Excellent experience with Ms. Jacobs I highly recommend her More

