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Plaza Toyota

Brooklyn, NY

3.5
849 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 849 reviews

February 08, 2017

I satisfy I had appointment for oil change and inspection and brought the car for those, but then I was told that some problems were found in my car. I gave per More

by carservice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
Feb 09, 2017 -

Plaza Toyota responded

We are always happy to help and if you have any future questions or concerns, please call the dealership directly. We look forward to seeing you soon.

February 08, 2017

Such a welcoming, and helpful team of people. Mrs.Kelly took care of all the issue's my Rav4 had. She was pleasant, and knowledgeable. Mrs.Kelly is a dedicated worker; along with the staff in t More

by Keturah09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Horace, Kelly Ann Jacobs
Feb 09, 2017 -

Plaza Toyota responded

We are happy that Kelly Ann provided you with an excellent service experience. We appreciate your business and look forward to seeing you again.

February 06, 2017

The wait wasn't bad for the amount of work done Very personable and they let you know what's going on with your car. The area is clean and comfortable. I've been coming here since I bought the car b More

by tony05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike (don't know last name)
Feb 06, 2017 -

Plaza Toyota responded

We really appreciate your loyalty and look forward to serving you again.

February 03, 2017

New tire Rachel was great when it came to communicating, and let me know all my options before anything was done to my vehicle. She communicated with me every More

by Jedwrds777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Pinsky
Feb 06, 2017 -

Plaza Toyota responded

Thank you so much for your kind words about Rachel! Communication is a major key and we're glad to have been of help!

February 02, 2017

Service professional staff Very professional staff, Mike very polite explain the problem of the situation and advised client about the care of the vehicle 🚗 I was very happy 😊 More

by Petra Marina Lopez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 03, 2017 -

Plaza Toyota responded

Thanks for the feedback about Mike! We're always happy to help and we look forward to working with you again.

February 02, 2017

5 star. if I will buy car again . it will be plaza toyato. Tony the general manager was very helpful. Carlos the sale person was a great sale person . was very helpful. Tony explained every thing about the c More

by rinjee sherpa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony general manager and sales. carlos
Feb 02, 2017 -

Plaza Toyota responded

We sincerely appreciate your feedback. Each employee is a valued member of our team and we all strive to provide an excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!

February 02, 2017

Excellent Long wait but quality service. Shuttle service from the dealership and back, very professional driver. Vehicle was washed and dried after the serv More

by Borsap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amelia Adjohda
Feb 02, 2017 -

Plaza Toyota responded

We're glad to have been of help! Feel free to stop by or contact us if you need anything else.

February 01, 2017

exemplary customer service I come to Toyota plaza auto mall when ever I'm in Brooklyn. Today was one of the best ever, Kelly gets five stars for the service she delivered. The t More

by missl@56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Ann Jacobs
Feb 02, 2017 -

Plaza Toyota responded

We are incredibly pleased to know that Kelly Ann provided you with outstanding service. Don't hesitate to give us a call or stop by if we can help with anything or answer any questions. Thanks again!

February 01, 2017

Replace a tire Dealing with Robert Brown was a pleasure. He was most helpful, knowledgeable and courteous. He called me because I had a problem and the problem was More

by brooklynclaire
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
Feb 02, 2017 -

Plaza Toyota responded

We're glad to know that your problem got resolved! If anything should come please give us a call at anytime!

January 31, 2017

Service was quick and pleasant service by this nice young ma I was satisfied and content with reception agent Jay provided; how pleasant and friendly he was; and the price was within my budget. The wait was reas More

by yolette46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
Feb 01, 2017 -

Plaza Toyota responded

We sincerely appreciate your feedback. Each employee is a valued member of our team and we all strive to provide an excellent and professional customer service! We look forward to seeing you again in the future. Thanks again!

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