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Plaza Toyota
Brooklyn, NY
847 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 847 reviews
March 23, 2016
It was okay for a very busy place My time was 1.15 was seen at 1.40 . 4.25 hours for normal maintenance and two tires. The waiting room could use an upgrade and the wifi password could My time was 1.15 was seen at 1.40 . 4.25 hours for normal maintenance and two tires. The waiting room could use an upgrade and the wifi password could be more noticeable. The place seems very busy with everyone trying hard not to stress and why is there a constant turn over of advisors In three years I have never had the same one twice. More
by Raptor44
Employees Worked With
Peter McParland
March 20, 2016
oil charge To whom it may concern today service I recived was excellent and has always been since I have been dealing with your establishment. I have been gettin To whom it may concern today service I recived was excellent and has always been since I have been dealing with your establishment. I have been getting oil changes, rotation of tires, cleaning of blades and oil filters. More
by joseph bell JESUS
Employees Worked With
Alan Mok
March 19, 2016
Service As soon as I arrived for scheduled appointment the staff were very courteous and attentive to problem. I would recommend this service center to anyon As soon as I arrived for scheduled appointment the staff were very courteous and attentive to problem. I would recommend this service center to anyone. More
by Cagney
Employees Worked With
Kelly Ann Jacobs
March 18, 2016
Toda's service was the best I ever had As I said today's experience was really good. Rachel was pleasant and professional as well as the young man who tried to install my phone to the car r As I said today's experience was really good. Rachel was pleasant and professional as well as the young man who tried to install my phone to the car radio. Problem was my phone. On a previous visit I heard my name called but no-one came to look for me, so after a while I found someone who said he called me w/ telephone, there were no phone calls. Also today I got a very comprehensive explanation of the service done. Thank you More
by lee66
Employees Worked With
Rachel Pinsky
March 18, 2016
Great Service The representative, Allan, was very polite and helpful and provided all the necessary information. The work was done quickly and I was notified quickl The representative, Allan, was very polite and helpful and provided all the necessary information. The work was done quickly and I was notified quickly when it was completed. A job well done.. More
by sua99
Employees Worked With
Alan Mok
March 18, 2016
Customer service After leaving my car over night I had to call about 3 hrs after your business open next day..Customer need to be update maybe every 15-30 min dependin After leaving my car over night I had to call about 3 hrs after your business open next day..Customer need to be update maybe every 15-30 min depending on the service. Customers vihicle should get an external wash after service. This is the second time I had to bring to the attention of the advisor that all cosmetic parts weren't, be replace. More
by Trini
Employees Worked With
Albert
March 15, 2016
Great Service The representative, Allan, was very friendly and welcoming. His professionalism and service was second to none. Quick service. Alan gave the best cus The representative, Allan, was very friendly and welcoming. His professionalism and service was second to none. Quick service. Alan gave the best customer service I have received in a very long time. Thanks Alan for your warm welcome and to the technicians who worked on the car. More
by K. Williams
Employees Worked With
Alan Mok
March 14, 2016
Friendly and Cordial For a oil change service I was satisfied with the time and work done. I was able to enjoy a cup of coffee and get update on recommended services. For a oil change service I was satisfied with the time and work done. I was able to enjoy a cup of coffee and get update on recommended services. More
by Husband23
Employees Worked With
Rachel Pinsky
March 14, 2016
Good job Very good overall well keep coming back to toyota for service and professionalism friendly atmosphere knowledgeable people who will take time out to l Very good overall well keep coming back to toyota for service and professionalism friendly atmosphere knowledgeable people who will take time out to listen to whatever the problem is More
by blanklady
Employees Worked With
Kelly Ann Jacobs
March 12, 2016
Oil change Kelly Ann took charge of my appointment, two hours later she called to let me know they discovered a minor problem and I needed wheel arlinement , to Kelly Ann took charge of my appointment, two hours later she called to let me know they discovered a minor problem and I needed wheel arlinement , told me the cost and one hour later the car was ready. More
by Amy
Employees Worked With
Kelly Ann Jacobs
