Plaza Toyota

Just a note to help so you can improve on your service The attendant, Rachel was very knowledgeable, friendly and professional. My appointment was for 7am and was told when I was in the waiting area that The attendant, Rachel was very knowledgeable, friendly and professional. My appointment was for 7am and was told when I was in the waiting area that the mechanics do not start working until 8pm. I wasn't told that when I made the appointment. I arrived before 7am, waited in the street until about 7:18am, then cars were called to pull into the service area. My car was finished just before 9am.. Also, the waiting area could be a little nicer. More

Anthony in service was amazing!!!! Anthony in service went above and beyond to make sure my needs for my vehicle were met. He was honest, empathetic, genuine and professional at all tim Anthony in service went above and beyond to make sure my needs for my vehicle were met. He was honest, empathetic, genuine and professional at all times. Anthony made me feel at ease during the entire process of having my vehicle serviced. Anthony always offered a clear explanation for the work to be done on my vehicle. I felt good that Anthony took the time to explain the process of servicing my car. As a woman, I can't help fearing that I might be taken advantage of when I walk into a dealership. I feel this way because I know very little about cars. Anthony put me at ease as my vehicle was being serviced, and I didn't have that fear this time. Thank you Anthony and Plaza For providing excellent service. I wasn't disappointed. I will recommend Plaza to others. I can't stop talking about the great experience I had at Plaza. Thank you! Thank you! Thank you!!!!!!! More

Informative!!!! Manal sold me my vehicle almost two years ago. She was an amazing sales woman. She was informative and honest. I appreciated her perfessionalism when Manal sold me my vehicle almost two years ago. She was an amazing sales woman. She was informative and honest. I appreciated her perfessionalism when she sold me my car. I am a woman and I felt so comfortable with Manal. She listened well and she was able to meet my needs. I had no intentions of getting a new car the day I met Manal, and the next thing I knew... I was driving out of Plaza with a brand new car at an excellent price. I couldn't resist the deal. Recently I went back to Plaza with some questions and I saw Manal. She actually remembered me. Wow! She took care of me and answered all of my questions. She was still just as wonderful and as professional as the day we met. After having all of my questions answered.... I felt good!!! I felt like Plaza had my back. Manal made me feel like family. Thank you Manal. I hope to see you again when I come back to Plaza in another year and a half for my next new car. Thank you Plaza for having a wonderful employee. More

Nice people, great service As soon as I walked in I was approached and helped. My car needed an inspection and they put the plates on as well. Total wait time was an hour which As soon as I walked in I was approached and helped. My car needed an inspection and they put the plates on as well. Total wait time was an hour which was very much appreciated since I was only able to make the appt. the night before. (Also, for those outside of NYC, an hour is considered quick due to the number of people who have cars here.) More

Service My experience at Plaza has been nothing, but exceptional. The body shop "under promised and over delivered" - my car was ready one day early. Totey, t My experience at Plaza has been nothing, but exceptional. The body shop "under promised and over delivered" - my car was ready one day early. Totey, the sales person in body shop office - was great! More

Excellent Five-Star Environment I couldn't have asked for a better salesperson. Shahar was wonderful and very knowledgeable of his job. I want to thank Shahar for provided me with gr I couldn't have asked for a better salesperson. Shahar was wonderful and very knowledgeable of his job. I want to thank Shahar for provided me with great service. Shahar provided me with tea and offered a snack as well while I was waiting. I liked the environment because it was peaceful, clean, and customer friendly which makes it hard not to do business there. Great Job, Shahar! More

Worse Salesman ever acted more like a ghetto thug than a pro This guy came in and just wanted to shove a car down my throat had to ask him who his name was because he didn't even have the class to introduce hims This guy came in and just wanted to shove a car down my throat had to ask him who his name was because he didn't even have the class to introduce himself. Not to mention that he must have taken at least 4 calls on his personal cell phone. On one instance he told an apparent customer that right in front of me that he doesn't give money back. "I will take your money but I won't give it back." What a loser. Forget about a test drive his qualifier was, "you're already familiar with the car right"? Then he demanded my I.D which I gave to him. Total ghetto never ever ever do business with this dealer or this sales person. Unless you are a masochist and like to be treated like crap. I went to another nearby dealer and bought the car what losers at Plaza More

Oil change and inspection If it was less waiting time would have been better . Otherwise service was good. Shuttle service is nice but if waiting time was less would have been If it was less waiting time would have been better . Otherwise service was good. Shuttle service is nice but if waiting time was less would have been better More