Plaza Toyota

My wife and I had been shopping for a good family vehicle as a trade for our minivan and we pretty much had an idea on what to expect. We walked in Plaza Toyota a few minutes after they opened on a Monday a as a trade for our minivan and we pretty much had an idea on what to expect. We walked in Plaza Toyota a few minutes after they opened on a Monday and Mr. Nana Sono, who was talking to another sales person stood up and meet us. He explained everything about the vehicle we wanted - Toyota Sienna. We let him enumerate the features, safety and standards not because we wanted to be impressed or that we don't know but because we want to know how sincere and truthful he is in the explanations. Then, we wanted to know the most important fact: the NUMBERS. Honestly, we already had previously knowledge on the numbers and our expectations are already set. We came in with a so-so trade in vehicle with a huge upside down. We still sat in there pretending we were naive and excited to drive a new vehicle. We were supposed to go to New Jersey that day and meet with the dealer we spoke to who offered us the best deal but with some cash out. So we informed Nana that we want to drive out with a new Sienna with no money down. After inspecting our trade-in, contacting our lien holder, etc. he asked if he can give us the better deal we can do business with him. I dreaded that part. I knew what that means: if you say yes then you are screwed and it's hard to get out. Nana looked at me in the eye and promised to even take out part of his just to make the deal with me. And boy, he actually delivered much more than we expected. We came out of the dealership 5 hours later not even knowing it was already five hours. Nana made us feel comfortable and spoke to us as if we were best of friends. He even toured us around the dealership, service and parts area and introduced us to anyone from the techs to the managers. We felt like we belong to the Toyota family even if this is our first Toyota vehicle. The hours just went by so fast! When we got home, our friends asked us the numbers (of course) and we were so proud to say a little over a hundred a month, the same exact insurance premium as before and we are driving a new Toyota Sienna. They were so amazed that we were able to pull it through with no money down. If anyone is looking for a new ride you can drop by Plaza Toyota and look for Nana Sono. It may sound like Nana paid us something to write good about himself. YES he did. He paid us with his EXCELLENT SERVICE and FAMILY-oriented approach to the bad side of business!!!! More

Purchasing another toyota was a pleasant experience. Aron was so patient with all my questions and eagerly supplied the information I needed. I would certainly seek him again for future purchases. I t Aron was so patient with all my questions and eagerly supplied the information I needed. I would certainly seek him again for future purchases. I totally enjoyed the whole process of buying my car. More

I was provided with excellent service. Aron Chervin spend a lot of time helping me . He had very professional skills and i recommend everyone to visit Plaza Auto Mall. a lot of time helping me . He had very professional skills and i recommend everyone to visit Plaza Auto Mall. More

I enjoyed dealing with Aron. He was very professional, and informative.. I appreciated him not being very aggressive, it is a turn off for me.. He went the extra mile by helping with getting insurance ra and informative.. I appreciated him not being very aggressive, it is a turn off for me.. He went the extra mile by helping with getting insurance rates too. Overall great experience dealing with him. I would enthusiastically recommend to other buyers as well. Regards, Marinela Cristea More

I found Greg to be knowledgeable,, friendly. He worked with me on the price, options, He went the extra mile to save me time and aggrevation. even before I picked up the car. He called the Insurance co with me on the price, options, He went the extra mile to save me time and aggrevation. even before I picked up the car. He called the Insurance company before I got there to help cut down the waiting time. The car was ready to go when I arrived. When I picked up my new 2013 Corolla LE he patiently showed me how to operate the radio, Bluetooth items, phone, etc. He listed all the extras (free maintenance service, etc). and even set up my first appointment in four months! I even got a phone call from the dealership while I was on the way home, and Greg told me to keep his phone # so that I could call with any problems. I felt no pressure to buy. The gentleman with the financing was very patient and efficient. I found this to be a very pleasant experience. More

Aron was very helpful sales person, he answered all the questions with very simple and understandably language. I definitely will recommend this dealership to my friends. Thanks for the cooperation! questions with very simple and understandably language. I definitely will recommend this dealership to my friends. Thanks for the cooperation! More

I felt very comfortable talking to the representatives. I did not feel pressured to make a purchase. Instead, they gave ideas that helped me make a better decision about my intended purchase. They were helpf did not feel pressured to make a purchase. Instead, they gave ideas that helped me make a better decision about my intended purchase. They were helpful,supportive and cooperative throughout the whole process. I felt respected as a customer. More

We were very pleased to have a business with the Carlos Ottley. He holds a professional attitude, has a respect for customers, and know exactly what customer wants. When we came to the automall we had our Ottley. He holds a professional attitude, has a respect for customers, and know exactly what customer wants. When we came to the automall we had our mind settled on the exact type and the price of the car. Fortunately, where was the car that we had in mind, although we thought that we should continue looking, because the price was little bit higher that we expected. In spite of our doubts, Carlos offer us a very good deal and after talking about the details we decided to buy this car. I also should notice that Carlos was very patient and gave us time to talk with our friend about the car, it was important for us. He also was straightforward about the deal and all the details. Thank you Carlos I love my car and hope it will serve me for a long time! More

Me and my fiancée went there and met with Greg Aguila. He was very pleasant and worked with us to get us the best possible deal for our budget, which came in on target. At one point there was a Aguila. He was very pleasant and worked with us to get us the best possible deal for our budget, which came in on target. At one point there was a little kink that needed to be worked out and Greg was on the ball, with his knowledge and professionalism. Overall, our experience at Plaza Toyota was great and we would definitely recommend/refer him personally to anyone that I know who is looking to purchase/lease a vehicle. More

Aron was an amazing salesman who worked diligently to get me the car i needed at the price i could afford. of all the years of working with Plaza auto mall, this was the best experience ive ever had. me the car i needed at the price i could afford. of all the years of working with Plaza auto mall, this was the best experience ive ever had. More