Plaza Toyota
Brooklyn, NY
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My name is Mrs. Rivera, I am writing this review to rave about the amazing and genuine customer service exemplified by Mr. Brian Suruj.This was not an ordinary oil change and break inspection. Brian took th about the amazing and genuine customer service exemplified by Mr. Brian Suruj.This was not an ordinary oil change and break inspection. Brian took the time to explain to me what was wrong with my vehicle and the precautions i needed to take in order to ensure my safety. He established a professional relationship and made me feel comfortable enough to leave my vehicle in his possession. He is the an example of an amazing service advisor and although i am not from the area i will make sure to return to him, whenever my car is in need of any inspection. I was lucky to stuble upon this location , that kind of service isnt found everywhere. I will recommend him to my Husband as well as my friends. Thank you Brian More
Mr. Sono listened closely to my needs in a car and filled them efficiently. He was very friendly. He followed up the few problems I had and made the car buying experince a good one. them efficiently. He was very friendly. He followed up the few problems I had and made the car buying experince a good one. More
William Wallace the service guy is by far the best ive ever dealt with in any service dept he is honest, truthful and fixed my problem right the first time . Thankyou !!! ever dealt with in any service dept he is honest, truthful and fixed my problem right the first time . Thankyou !!! More
Brian addressed all my concerns so that I was satisfied upon completion of service to my car. I lost my car key and my car was returned to me in a timely fashion. upon completion of service to my car. I lost my car key and my car was returned to me in a timely fashion. More
The visit overall was a good experience. I got what i was looking for and more. The salesperson was very informative and knowledgeable. The amount of time waiting is the only thing that could improve. looking for and more. The salesperson was very informative and knowledgeable. The amount of time waiting is the only thing that could improve. More
Mr. Sono showed personal attention in finding a vehicle that I wanted to purchase. I was very happy with his demeanor and professionalism afforded to me. He spent a long time showing me several vehicles that I wanted to purchase. I was very happy with his demeanor and professionalism afforded to me. He spent a long time showing me several vehicles until I decided upon the one that I liked. I would recommend this salseman to any one I know that is looking to buy a car. More
Issue has been resolved on December 04, 2012 to my satisfaction Management has been responsive to my issues, addressed them and resolved them quickly and professionally. satisfaction Management has been responsive to my issues, addressed them and resolved them quickly and professionally. More
Nana Sono was friendly, helpful and courteous. He explained processes thoroughly and made purchase easier. This was very important because we had just lost our car due to Hurricane Sandy, were upset, explained processes thoroughly and made purchase easier. This was very important because we had just lost our car due to Hurricane Sandy, were upset, anxious and needed an immediate replacement. He made our situation less difficult, by identifying available vehicles. He even called the following day to find out how we were doing. That's a good salesperson. More
Nana was a very friendly and an inviting salesperson. I had never been excited about purchasing but Nana made it a easy and enjoyable. He had a great deal of knowledge about the cars on the lott. He was ve had never been excited about purchasing but Nana made it a easy and enjoyable. He had a great deal of knowledge about the cars on the lott. He was very informative. More

