Plaza Toyota

From the second I drove in for service I was approached with Courteous Knowledgable and Caring personnel. Mr Earl Daniel, one of the new Service Advisors introduced himself, and asked what I needed to have with Courteous Knowledgable and Caring personnel. Mr Earl Daniel, one of the new Service Advisors introduced himself, and asked what I needed to have done. Most of this was already on his computer from my calling in the night before to make the appointment. Everything that I asked to be done was accomplished. As a Matter of fact I forgot to ask that an Inspection be Performed and when I went back to ask the Advisor he took care of it right away. Mr Mike Alvarez, the Toyota Service Manager, recognized me and came over to say hello and asked if everything was OK. I said everything and everyone were wonderful. The Lounge area where I wait for the car to be serviced is very clean and has Vending Machines and free Donuts for all customers. Every person of the staff that I met during my Service experience, was Informative, Knowledgeable and Polite. In my overall experience, I felt that everyone couldn't do enough for me. The price of the service was excellent, because I heve free service as a result of my purchasing the 2011 Toyota Avalon. This is my fifth Toyota Avalon, in about 17 and 1/2 years. Each year that I come back for Service, Mr Alvarez, makes my Service Department experience better and better. Sincerely, Leonard Nurkin More

Nano was extremely helpful and patient. He took me to have my car checked by my relative who could not leave his job to come to the Plaza. He arranged a comfortable payment arrangement with me and fixe have my car checked by my relative who could not leave his job to come to the Plaza. He arranged a comfortable payment arrangement with me and fixed all minor problems that were observed ie: loose emblem on front hood and replaced missing fuse box cover without hesitation. Service was excellent and I would recommemnd Nano to anyone looking for a car. More

It was the friendliest experience I have ever had at a car dealership. I came in to trade in my six month old Honda for an SUV. We are expecting a new baby so our Insight got very small very fast. When I car dealership. I came in to trade in my six month old Honda for an SUV. We are expecting a new baby so our Insight got very small very fast. When I went it I explained the situation to Justin and he referred me to Ernest. His demeanor yelled courteousness and care. I was very impressed. Being in sales myself, it is sometimes hard to find decent people that want to help you for your needs and not their compensation. He and the Plaza team worked with me for five hours, going back and forth with the bank and afterward got me the monthly cost I was looking for and I left with a new Rav 4. I will definitely be back for my next one and will recommend them to everyone. More

Nana Sono did great customer severice, and I bought a Camy SE 2012. I love my car, Nana did a good job, thank you for all. Camy SE 2012. I love my car, Nana did a good job, thank you for all. More

I came in plaza toyota with an offer to trade in my toyota yaris and i asked Sean Robinson would this offer really be honored and he said yes.I then explain to him that i was very unhappy with my Yaris toyota yaris and i asked Sean Robinson would this offer really be honored and he said yes.I then explain to him that i was very unhappy with my Yaris,that its too small for and i wanted a bigger car.I also expained to him that i came to toyota last year with an just like the one i showed him and it was not honored and i left very unhappy.Mr Robinson told me the my new offer will be honored.Sean then took me around the show room and asked me which car did i want and i told him this toyota camry and he told me that i would leave with it today.Sean was very professional,courteous and made me very happy with my new car.I would recommend all of my family and friends to plaza toyota. More

On Thursday April 26 2012, I visited Plaza Auto mall shopping for a new car. I was greeted by a wonderful sales associate named Maged. He asked me few questions about the reason of my visit and what I'm shopping for a new car. I was greeted by a wonderful sales associate named Maged. He asked me few questions about the reason of my visit and what I'm looking for exactly in terms of model and size of car. I felt that he was very intelligent in his questions in a very smooth non-pushy way. Trying to find me the best choice according to my needs and budget. I informed him that I'm not ready yet to make a purchase but we agreed on few things and that I would come back to him when I'm ready. i just want to say that, Plaza Auto Mall are very lucky to have a very knowledgeable, friendly, easy going, patient salesman. I already recommended two of my friends to visit the place and ASK FOR MAGED. More

HANDS DOWN ONE OF THE BEST CAR BUYING EXPERIENCES BCS OF SALES REPRESENTATIVE SEAN ROBINSON WHO WAS ATTENTIVE, PROFESSIONAL. KNOWLEDGABLE AND EXTREMELY PERSONABLE! ABSOLUTELY OUTSTANDING!!! SALES REPRESENTATIVE SEAN ROBINSON WHO WAS ATTENTIVE, PROFESSIONAL. KNOWLEDGABLE AND EXTREMELY PERSONABLE! ABSOLUTELY OUTSTANDING!!! More

Mr. Sono was very helpful and knowledgable in the car sales business. I would gladly recommend Mr Sono and of course Toyota to any member of my family and friends. sales business. I would gladly recommend Mr Sono and of course Toyota to any member of my family and friends. More

Maged is the best sales person I have ever met, very friendly, caring & most important helpful. Even few weeks after closing the deal, he was still ready to spend his time with us and answer our quest friendly, caring & most important helpful. Even few weeks after closing the deal, he was still ready to spend his time with us and answer our questions. I highly recommend him, we are very satisfied with Maged and the whole place in general. More

Nana was a very knowledgable and friendly salesperson. He made my car buying experience an enjoyable one. My boyfriend and I felt very comfortable with him. He made sure we received the best possible deal. I made my car buying experience an enjoyable one. My boyfriend and I felt very comfortable with him. He made sure we received the best possible deal. I will definitely recommend him to allserious car buyers. More