Plaza Toyota

I go to this dealer tring to find the best certifed used car for my wife this sales man luis help me to find the best car in the lot we spend close to 2 hour to help to buy something good for my wife now sh car for my wife this sales man luis help me to find the best car in the lot we spend close to 2 hour to help to buy something good for my wife now she is happy and im happy because i dont have to deal whith her in the morning, the financial maneger Jose is so professional he talk to you honestly and whithout tricks like luis is he tell you something is that the way it is no rodeos not to much complication. More

Gave best deal for trade in so far. But tried to have me insure a Highlander I possibly wasn't gonna buy, because that is they only way they could do the financing work, they said. They said if I switched m insure a Highlander I possibly wasn't gonna buy, because that is they only way they could do the financing work, they said. They said if I switched my vehicle, for the Highlander on my insurance, that if I didn't but the Highlander, my insurance wouldn't collapse on my current vehicle, for 5 days, and if i didn't buy the new one, just call Geico back. I had them call Geico to ask about this, of course this wasn't true. I would have no insurance on my current vehicle if I didn't take the Highlander. 1st strike. Second, the vehicle I wanted, and what was suppose to be written up, was one on the showroom floor. They wrote up another, with a different color interior, but same color exterior. Second strike. Then they tried to get me with a 71 month financing at 7.9% APR, which would have been over $9,500 in finance charges. I said no, then they did 2.9%, at 60 months, which would have been just over $3,000 in finance charges. Same monthly payments though. Why not do that in first place? Tried to get an additional $6,500 from me. 3rd strike, and they were out. As I left, the finance person followed me, and was trying his best to get me to buy, along with the salesperson. I told them, I was not interested, as they had tried to con me three times. They had me park in the valet lot, and the salesperson followed me there, saying the finance manager would like to talk to me, just give the manager five minutes, that's all. I said no, and left. They did give best trade in value so far for my 2008 King Ranch Expedition, but those practices were a huge no no, especially with the financing. No matter where you buy, MAKE SURE YOU READ PAPERS. Make sure the payments make sense. Bring a calculator, so you can get the difference yourself, for what is financed, and what you will pay at the end, of your payment terms. Make sure when a vehicle is written up, you go and check the VIN number and stock number, to what they wrote on the papers. Salesman was honest, and helpful, for some things, then deceptive at others (switch of vehicle, and insurance thing).......... More

I am currently looking for a 2011 Toyota Sienna XLE AWD and unfortunately I have visited Plaza Toyota's showroom. On my first visit I had dealt with a sales person name Carlos and the sales manager, unknow and unfortunately I have visited Plaza Toyota's showroom. On my first visit I had dealt with a sales person name Carlos and the sales manager, unknown name (Heavy set, male, Hispanic). Carlos that day was professional, but I couldn't say the same for my encounter with the sales manager. The sales manager's demeanor was very insulting. I am a potential buyer ready to purchase a vehicle, but instead of working with me he gave me the run around. Due to the price difference I left the showroom. I returned on August 28, 2010 after speaking with Carlos again. I asked if he had 2011 Toyota sienna XLE AWD in Pre-Dawn Gray. His response was yes they do and that I can stop buy the showroom anytime after 9am. I went back to the showroom with high expectations and only to find out that Carlos is not at work and no one can seem to find him. I then approached the sales manager on the floor about my interest in purchasing the 2011 Toyota Sienna XLE AWD, Pre-Dawn Gray color without the DVD and Navigation package for 34,000.00. He refers me to another sales Thomas which was very helpful and informative. I then repeated what I want and can they get it for 34,000. If they can do it, I will put a deposit down. Thomas comes back to tell me that they do not have the vehicle in stock and it will be in the showroom within 90days. But they do have a similar vehicle in a different color and the price will be 35,499.00. Once again the dealership has failed to provide the service it promises. I then had to speak to the sales manager who then aggressively tried to sell the vehicle I did not want. My experience with Plaza Toyota is so negative that I will advise anyone I know not to purchase vehicles from the dealership. No one should have to endure the poor, aggressive, conniving sales tactic that happens at Plaza Toyota. More

Huge rip off & unreputable. They were paid over $5,000.00 to repair a theft recovery. They caused more damage to the car and never repaired the car properly. Rueben claims they have an on site st $5,000.00 to repair a theft recovery. They caused more damage to the car and never repaired the car properly. Rueben claims they have an on site state of the art body shop. That is a lie they use an outside shop MG & Sons located at 9313 Ditmas Avenue. They are butchers and hacks which should be stripped of their franchise rights. I would never patronize Plaza as a result of this experience. Moreover, had I known back then what I know now...I never would have gone there in the first place. More

I had a great experience at this dealership because of the friendly staff and excellent car buying experience. I worked with Troy over the phone before I came in to get pricing and features on my new Toyo the friendly staff and excellent car buying experience. I worked with Troy over the phone before I came in to get pricing and features on my new Toyota Tundra. The sales process was quick and easy when dealing with Tom, the Sales Manager. I walked away with a great deal thanks to a trouble free trip to Brooklyn and I was driving in no time! More

Anthony Scifano-Toyota General Manager at 2721 Nostrand Avenue Brooklyn NY 11210 refuses to return a deposit of $3000 dollars that was taken out of my account without my approval. It has been two weeks and Avenue Brooklyn NY 11210 refuses to return a deposit of $3000 dollars that was taken out of my account without my approval. It has been two weeks and I am getting the run around. It took the salesperson 2 seconds to debit the account but I am still waiting for my fund. I was unable to purchase the vehicle due to the high insurance rate I was quoted. They are very shady. If I would have read the negative comments on this website I would never stepped foot in this dealership. More

BUYER BEWARE! YOU WERE WARNED! The most disgusting sales manager Tom at Plaza Toyota. I made an offer on a toyota, the floor salesman himself was nice enough, then he asked for my credit card i guess to mak manager Tom at Plaza Toyota. I made an offer on a toyota, the floor salesman himself was nice enough, then he asked for my credit card i guess to make the offer seem serious to bring to the sales manager, the sales manager came to me with the most disgusting arrogant attitude, as if trying to intimidate me, then tells me he doesnt want my business, and yelling at me, asking me whats wrong with me because I didn't accept his price. And accused me of assaulting him, which his coworkers denied. So I asked him to give me back my information which he refused to give me me back my papers. Absolutely terrible service, my second choice was to buy a honda across the street because they ahd a car in my proce but i didnt bother because they were owned by Plaza also. BUYER YOU WERE WARNED. GO TO A REPUTABLE DEALER, BEFORE YOU HAND OVER YOUR PERSONAL INFORMATION AND YOU CASH. More

I had the most horrible experience here. They lied to me, over and over, about how much my monthly payments would be, the APR for financing, and the fact that the car was not under warranty. I am still me, over and over, about how much my monthly payments would be, the APR for financing, and the fact that the car was not under warranty. I am still too upset to discuss more details. Now it's been a month, and they still have not processed the registration for my car. I called DMV and they have no record of this being my new car. More

They have way too good price on internet, which is lower than Edmund price. And the internet sales say they have the car I want in stock.. For a special reason, they e-mail me the price quote of '09 T than Edmund price. And the internet sales say they have the car I want in stock.. For a special reason, they e-mail me the price quote of '09 Toyota with '08 Toyota! Not only me, but also my wife got the same e-mail with WRONG YEAR of the price quote. When I went to the dealership, There is NO CAR I want in stock. and the low price is ONLY for the in stock car. they tried to charge me "new car preparation fee $800"!!! More

I had a ver bitter experience with Plaza automobile. I wanted to purchase a new car. The sales manager was very rude, when we started negotiating the price he came across as a very unfriendly arrogant and wanted to purchase a new car. The sales manager was very rude, when we started negotiating the price he came across as a very unfriendly arrogant and an aggressive person and gave the least importance to being respectful. He finally agreed for a price and the next day when I approached him he refused to sell the car for the price he promised. It was so obvious that he did that on purpose. I have a written proof of the price he promised to sell the car for....I wish I could scan and upload it. I would never recommend Plaza Automobile to anyone. More