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Plaza Toyota

Brooklyn, NY

3.5
849 Reviews

2721 Nostrand Avenue

Brooklyn, NY

11210

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Showing 849 reviews

April 13, 2011

I needed a car for my job and I couldn't decide what car to chose. Eric helped me with choosing a right car in my price range. He also gave me a discount and helped me to get approved for a loan. He has ver More

by nissam777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Karapetyan
March 24, 2011

DO NOT PURCHASE A CAR FROM HERE EVER!!! They are all liars, pass-the-buck, beat-around-the-bush people. They rip you off and are so insensitive. I fell in love with a pre-owned 2010 Hyundai Elantra, my More

by Chiqlita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Eric, PAUL, ANGELO, JOHN, JOSE
Mar 25, 2011 -

Plaza Toyota responded

On behalf of Plaza Toyota, I would like to take the time out to personally apologize for the negative experience you had here at our dealership, and for your inconvenience. We really appreciate your honesty. Once again, we're deeply sorry that we were unable to earn your business and hope that in the future we could have another opportunity to serve you better. If you're willing to give us another opportunity, if there's another vehicle that may also suit your interests, Please do not hesitate to contact me directly. I will make sure you receive the proper assistance you deserve. You can e-mail or call me at any time with further questions or concerns you may have. Best wishes. Sincerely, Ms. Roxanne Miele Customer Relations Manager 347.554.6127 roxanne@plazacars.com

February 16, 2011

Everyone at Plaza Toyota was wonderful. This was the best experience I ever had buying a car. I would recommend Plaza Toyota to all of my friends. The salespeople and finance representatives were knowledgeab More

by karenminsky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Butler
February 03, 2011

Donald was very informative and he was excellent at his job. He answered every questions and concern that i had. He was very patient with me. He went through everything with me step by step until i fully u More

by tanica_cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
donald lindo
Feb 09, 2011 -

Plaza Toyota responded

Kathleen, On behalf of Plaza Toyota, we'd like to thank you for sharing your experience and posting this great review! We appreciate the positive feedback and are proud to have earned the business of genuine customers, just like yourself. We greatly look forward to serving you in the future. If you, or someone in your family, have a Facebook account, we'd appreciate it if you "Like" us! http://www.facebook.com/pages/Plaza-Toyota/121625611181703 If you have any other questions or concerns, do not hesitate to contact us. Have a great day! Sincerely, Roxanne Miele Customer Relations Manager roxanne@plazacars.com 347.492.8168

November 07, 2010

I go to this dealer tring to find the best certifed used car for my wife this sales man luis help me to find the best car in the lot we spend close to 2 hour to help to buy something good for my wife now sh More

by lane25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis
October 11, 2010

Gave best deal for trade in so far. But tried to have me insure a Highlander I possibly wasn't gonna buy, because that is they only way they could do the financing work, they said. They said if I switched m More

by duckdodgers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clemente
August 30, 2010

I am currently looking for a 2011 Toyota Sienna XLE AWD and unfortunately I have visited Plaza Toyota's showroom. On my first visit I had dealt with a sales person name Carlos and the sales manager, unknow More

by sammyktong
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
carlos / thomas
Sep 01, 2010 -

Plaza Toyota responded

Dear Mr. Kong, I am sorry to hear about your poor experience at our dealership. I am sending you this note in order introduce myself as the General Sales Manager and extend an invitation for you to come down and meet with me personally so that maybe I can resolve whatever issues you were having. Also, I obviously would like an opportunity to sell you the New 2011 Toyota Sienna. Please call or email me at your earliest convenience. Thank You. Anthony Schifano 347-492-8148 anthony@plazacars.com

August 01, 2010

Huge rip off & unreputable. They were paid over $5,000.00 to repair a theft recovery. They caused more damage to the car and never repaired the car properly. Rueben claims they have an on site st More

by oberst
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
rueben vasquez,nate-service manager
July 27, 2010

I had a great experience at this dealership because of the friendly staff and excellent car buying experience. I worked with Troy over the phone before I came in to get pricing and features on my new Toyo More

by jacobosborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Esposito
May 06, 2010

Anthony Scifano-Toyota General Manager at 2721 Nostrand Avenue Brooklyn NY 11210 refuses to return a deposit of $3000 dollars that was taken out of my account without my approval. It has been two weeks and More

by nick333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Scifano
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