Pohanka Honda of Fredericksburg

I would highly recommend Pohanka Honda of Fredericksburg and Bill Hamilton in particular. I am a 58 yr old female who made my first new car purchase. I walked in to the dealership wanting to look at used c and Bill Hamilton in particular. I am a 58 yr old female who made my first new car purchase. I walked in to the dealership wanting to look at used cars, knowing that I had a limited budget and wanting to get the most for my money. Bill was so patient with me, he helped me to narrow down my requirements and educated me as to my options. A combination of Bill's knowledge, Honda's year end deal and the help of Pohanka's finance department, I walked out with a brand new CRV that meets my needs and my budget. The customer service didn't end there, I drove into the dealership with my current car, with no intention of trading it. Bill realized that logistically I couldn't get both vehicles home so he delivered the CRV to my home in Springfield. Talk about going out of your way for a customer! Kudos to Pohanka Honda of Fredericksburg and Bill Hamilton for making my car buying experience a pleasure! More

Bill Hamilton was our sales person! He did a wonderful job with our deal. He and the management staff made us feel as though they really cared about us as consumers and really went out of their way to mee job with our deal. He and the management staff made us feel as though they really cared about us as consumers and really went out of their way to meet our needs. They provided a sense of trustworthiness which is not the typical emotions one would expect to feel when buying a vehicle. We would like to thank Bill and Management for such a wonderful experience. We will definitely be purchasing from Bill and Pohanka Honda again!! I highly recommend that you ask for Bill Hamilton when visiting this Honda location... More

I had not yet decided on a make or model when I visited the dealership. I knew I wanted a crossover, and I knew the color I wanted, but my husband was having an operation that day, and I was just wasting the dealership. I knew I wanted a crossover, and I knew the color I wanted, but my husband was having an operation that day, and I was just wasting some time with a look at what Honda had to offer. Judaea Horn was just outstanding. I asked to drive a CR-V and explained that I was a USAA member and had been quoted a price for a vehicle. I did not want a lot of extras on the vehicle, and Judaea did not apply any pressure. I left a Kia dealership the Friday before because they were pushy about taking a vehicle that had lots of extras. Although I did not have the USAA certificate or any of my insurance information on hand, Judaea took me through the entire process in less than two hours. It couldn't have been any easier, and she was very patient with this old lady who does use electronics, but has not embraced them. I would recommend the dealership and Judaea, in particular, to anyone looking to buy a new car. More

I purchased a used Nissan Altima from pohanka honda, it was by far the best experience I have ever had. This is my fourth car I have bought from them and each time is better then the last. Bill Hamlton my was by far the best experience I have ever had. This is my fourth car I have bought from them and each time is better then the last. Bill Hamlton my salesperson was easy to get along with and made my shopping with them fun and worry free. I recommend to any one stop in a see Bill he will do everything he can to get you in the car you want. More

My mother referred me to Bill Hamilton after having a pleasant experience with him when she purchased her new car. I immediately felt comfortable with Bill. He was kind, curteous and attentive. He ask pleasant experience with him when she purchased her new car. I immediately felt comfortable with Bill. He was kind, curteous and attentive. He asked all the right questions upfront so he could better serve my needs. I told him exactly what I was looking for, how much I could afford and he made it happen. I'm now happily driving a Honda Civic. Bill took the time to show me how to use the features in my new Civic and even linked my iPhone with the car's Bluetooth. Based on my experience with Bill and other employees at Pohanka Honda, I will likely purchase another vehicle from them in the future and will defintitely refer people to this dealership. Thank you! More

Judaca Horn did an outstanding job of working with us to find the Toyota Takoma truck that perfectly met our needs. She also provided the best service we have ever experienced. We drove to Fredericksburg to find the Toyota Takoma truck that perfectly met our needs. She also provided the best service we have ever experienced. We drove to Fredericksburg to look at the truck and she made sure everything went smoothly, even getting the car delivered to us so we did not have to drive several hours to pick it up. We recommend her and the dealership to everyone who asks about our pickup truck. Thanks Judaca for a job well done! Norm and Sharon More

I was very pleased with the time Bill Spent with me. I drove two cars, he was patient and not pushy, he offered suggestions but let me make the decision. Pleasant way to spend the morning of July 4th drove two cars, he was patient and not pushy, he offered suggestions but let me make the decision. Pleasant way to spend the morning of July 4th More

I have researched a lot and finally ended up at this dealership because of their very good reviews. I live in Lynchburg and local dealer is not as good as theirs. Carlo, he is a wonderful guy, he know w dealership because of their very good reviews. I live in Lynchburg and local dealer is not as good as theirs. Carlo, he is a wonderful guy, he know what he is doing about the sale. I bought Honda Accord 2013 EXL for a very good price from Pohanka. Make sure you work with Carlo. He is very patient and very knowledgable about the car. I would highly recommend this dealership since it is a pretty big one and they will beat any price that other dealerships has offer. More

From start to finish, our experience with Tamika Morefield at the Honda dealership was amazing. What a blessing she was to my family and I. We came in under unfortunate circumstances after our car b Morefield at the Honda dealership was amazing. What a blessing she was to my family and I. We came in under unfortunate circumstances after our car broke down unexpectedly. It was going to cost more to fix it than the car was worth but we were not necessarily prepared to purchase a new vehicle either. Tamika and her sales manager spent an extensive amount of time working out several possible scenarios (lease, trade in for a used vehicle, trade in for a new vehicle, ect). They approached the situation from OUR perspective and what would benefit us the most as opposed to how they could benefit as a dealership. After much discussion, it was obvious that purchasing new was the best option for us. We came into the dealership feeling hopeless about our vehicle situation and left with a brand new car. The price was RIGHT and they bent over backwards to make it work for us. They even helped in any way possible to reduce the amount of negative equity we had in the broken vehicle. They did everything possible to make it work for us financially! I cannot tell you how appreciative we are for Tamika! Finding honest, genuine, caring car sales reps is not always easy. Tamika conducted herself with integrity and she was a joy to purchase a car from. From start to finish she made us her #1 priority and she was genuinely happy to have been involved in rectifying our car situation. We live in a world where one bad experience can be blasted on social media sites. Rarely do people take the time to blast about good experiences. Well, having a "good" experience is an understatement for us! I highly recommend Tamika and the Honda team to anyone looking for a new or used vehicle. Thank you Tamika for everything you did to help us. You have truly been an angel! God bless you! More

I’ve written a number of reviews for Pohanka Honda of Fredericksburg over the years, and this review is just one more for the positive category. I currently own three Hondas that were purchased, and t Fredericksburg over the years, and this review is just one more for the positive category. I currently own three Hondas that were purchased, and that have been serviced by Pohanka since 1998 -- a 1998 Accord (250,000 miles), a 2005 Accord (105,000 miles), and a 2010 Fit (32,000 miles). All three cars have been serviced over the past three months for routine maintenance. Additionally, the two Accords have required immediate service on two different occasions, because of performance issues. Fortunately, my experience with serious performance issues hasn’t been routine with Honda. That’s impressive, given that I’ve been driving Hondas for almost 40 years. The 2005 Accord had a recent stall-out while commuting to Washington, D.C. on I-95. I had the Accord towed to Pohanka around 5:45 AM, and by mid-morning the problem had been diagnosed and resolved. The problem was minor with respect to an ignition relay switch failure, and it was replaced at a minor cost. Within the past month the 1998 Accord experienced a more potentially serious problem with both an excessive oil usage issue (VTEC malfunction), and a second gear pressure switch failure with the automatic transmission. Fortunately, and again with respect to the problems being diagnosed and resolved quickly, my cost was minor. Aside from the normal scheduled maintenance over the years, these two problems were the only issues that I’ve had with the need for an immediate repair. Finally, my 2010 Fit recently needed new tires. Tire selection for the Fit isn’t as abundant as other cars. After a little research and discussions with the Pohanka staff, I decided to go with a set of Yokohama tires (AVID Ascend) over the factory equipped Dunlop tires. These tires have proven to be excellent performers as an all-season tire, and their wear over time will be more durable than the Dunlops. Additionally, I was able to purchase the tires with an alignment and mounting at a competitive price through Pohanka. What more is there to say? Quality sales and quality service… Thanks Pohanka. j.w. 07/09/2013 More