Pohanka Honda of Fredericksburg
Fredericksburg, VA
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862 Reviews of Pohanka Honda of Fredericksburg
This was the best buying experience for me and my husband. We live in Staunton Va and they delivered the van to us. We are more than thrilled with the dealership. Especially Tim Willis! He will work husband. We live in Staunton Va and they delivered the van to us. We are more than thrilled with the dealership. Especially Tim Willis! He will work as hard as possible for you and wont let you down. If you are looking to buy a new Honda be sure to check Pohanka Honda of Fredericksburg out! There the best around and the best prices too. We are proudly driving around are new Odyssey and love it! Thanks again for all that helped us get our new van and for the 2 men that even delivered it to us! You guys are the best and I will def send people your way! More
My brother in law just purchased a new Honda Fit. We drove up to Fredricksburg this weekend from Richmond and worked with Dana Wheaton. He got us a great deal on a Fit Sport from their large inventory. drove up to Fredricksburg this weekend from Richmond and worked with Dana Wheaton. He got us a great deal on a Fit Sport from their large inventory. Car shopping is not on the top of my list for things to do, but this was the best car buying experience I've had. More
I was quite satisfied with my purchase until I subsequently found out that Tim Willis, Sales Manager, had lied to me. I was trading in an '09 Civic that had sustained very minor bumper damage whe subsequently found out that Tim Willis, Sales Manager, had lied to me. I was trading in an '09 Civic that had sustained very minor bumper damage when scraped by another car in a parking lot. The damage was repaired, but unfortunately picked up by Carfax. Tim Willis informed me that this Carfax report was like a dark cloud of Mordor hanging over my vehicle, that it really devalued it, and that because of the Carfax report, there was no way that they could sell the vehicle as a Honda Certified Used vehicle. Mostly because of the latter, I accepted the low-ball offer on my trade-in. Imagine my surprise when a week later I discovered my vehicle for sale & certified as Honda Certified Used Car. I can accept some small degree of deviousness & deception from a car dealer. But out-right lying is unacceptable. On a positive note, I want to say that most of my dealings with the dealer for this purchase were with Juanita Murphy. She was great to communicate with, very patient, and pulled no punches. Had Tim Willis, Sales Manager, not lied to me, I would have rated this dealer all 5's and recommended them based on my experience with Juanita. As an add-on to this review, I received this likely canned response from the dealer, and nothing further: 'Pohanka Honda of Fredericksburg wrote on 8/23/2012 4:10:09 PM: I am Ray O'Bryhim the General Manager for Pohanka Honda of Fredericksburg. I take the Dealer Rater reviews very seriously and I am looking into this matter.' Seriously? How hard could this be to look into? More
Dealer was very helpful in helping us choose a vehicle. He answered all of our questions and did not pressure us for a purchase. I would recommend my friends to come for a great deal! He answered all of our questions and did not pressure us for a purchase. I would recommend my friends to come for a great deal! More
If you want next to nothing for your trade, then I would recommend this dealer. We were offered a mere 14,500, on a kbb trade-in value of 19,500. Good customer service and friendly staff, however the low recommend this dealer. We were offered a mere 14,500, on a kbb trade-in value of 19,500. Good customer service and friendly staff, however the low price was enough for us to walk out the door. They get too much business to where they have the mindset that they put your needs aside, because they know they will get a sell quick after you leave. More
The way that I was treated at this dealer is like nothing that I have experienced before. The sales team was honest with me over the phone. I payed the price that we agreed on and came in and paid for the ve that I have experienced before. The sales team was honest with me over the phone. I payed the price that we agreed on and came in and paid for the vehicle. There were no hidden costs or fees. The out the door price (including my trade) was four thousand dollars cheaper then any other dealer that I had worked with. Buying the car through Pohanka was by far the greatest buying experience that I have had. I would highly recommend that before anyone buys a car that they give Pohanka a call! More
This is by far the most pleasant experience we have ever had purchasing an automobile. Maureen Summerill was very helpful during the entire process form start to finish. No hassles, no pressure, very thorou had purchasing an automobile. Maureen Summerill was very helpful during the entire process form start to finish. No hassles, no pressure, very thorough and professional to make sure we had everything we needed. An outstanding experience & I would recommend to everyone looking for a Honda to be sure to reach out to Maureen and Pohanka Honda. FYI: We had taken two trips north to follow a promise of the best prices and service in the state. The difference, dollar for dollar on the same auto, same price, same trade in was $81 per month less in payments without having to add the $1000 cash requested by the northern dealer to "make the deal work." Save yourself time and money by going to see Maureen at Pohanka. More
Steve went above and beyond to meet all of my requests and expectations. Karen really explained everything in the contract to me and made me feel like I was getting the best deal possible. and expectations. Karen really explained everything in the contract to me and made me feel like I was getting the best deal possible. More
We were very happy with this dealership. They gave us exactly what we were hoping to get for our trades, and a price on the new vehicle we were happy with. Everyone we dealt with was very polite, friend exactly what we were hoping to get for our trades, and a price on the new vehicle we were happy with. Everyone we dealt with was very polite, friendly and couteous. Our questions were answered promtly. It was pleasure doing business with them, and we would recommend them to anyone looking to buy a new Honda!!! More