Pohanka Honda of Fredericksburg

Very pleasant experience at Pohanka. Dealing with Ken Halderman and working out a deal via online/phone method was definitely a great way to do business. Ken was very personable and provided the necessa Halderman and working out a deal via online/phone method was definitely a great way to do business. Ken was very personable and provided the necessary highlights on vehicle with a 1000 highlights, the Odyssey. No bait and switch, which was very nice given we had to drive 90 minutes 1 way to get there. Price beat out other dealerships I contacted by between 1500 and 2000 dollars. All the employees were friendly. Especially nice was when my wife's vehicle (not the one we bought) had a flat on the way home and Troy ? drove me via courtesy shuttle some 11 miles away so I could go change the flat on the car. He even helped with with the car jack and putting the tire on. He then returned me to the dealership so I could finish the paperwork. More

Fantastic experience. Turned the buying experience from a painful process to an efficient event. I'd go there again in a heartbeat. Great car, fair price, nice folks who know what they are talking about. a painful process to an efficient event. I'd go there again in a heartbeat. Great car, fair price, nice folks who know what they are talking about. More

Ken made the entire sales process a breeze. After only a few phone calls with Ken, I visited the dealership and was ready to purchase after the first test drive. They were quick to correct an alignment iss few phone calls with Ken, I visited the dealership and was ready to purchase after the first test drive. They were quick to correct an alignment issue and were very courteous throughout the entire process. The financing process went rather fast as well. I would definitely recommend Pohanka to anyone looking to buy a used or new vehicle. More

The salesman Jarrod Stringer was exceptional from our first internet contact to the final sale and pickup. He went above and beyond to acquire the specific vehicle I wanted. His knowledge of Honda vehicl first internet contact to the final sale and pickup. He went above and beyond to acquire the specific vehicle I wanted. His knowledge of Honda vehicles is superb and it is obvious he takes great pride in his professional knowledge and customer service. He provided information in a way that was useful without being a hard sale and made the entire process much more pleasant than the experiences I have had at other dealers. I would definitely recommend Jarrod for anyone looking for a vehicle at Pohanka Honda. More

this was the best, most stressless car buying experience this was the best, most stressless car buying experience my husband & I have ever had. Our salesman Bobby Dobbins was super friendly and helpful, this was the best, most stressless car buying experience my husband & I have ever had. Our salesman Bobby Dobbins was super friendly and helpful, very knowledgeable about the Honda CR-V we wanted & had the exact car we wanted waiting for us when we arrived. What more can you ask for in a salesman & dealership? More

I had a great experience buying my new Honda Fit from Bobby and Maureen. They were both friendly, courteous and answered all my questions directly, while offering me the lowest price (trust me I look Bobby and Maureen. They were both friendly, courteous and answered all my questions directly, while offering me the lowest price (trust me I looked across 3 states!) and no nonsense. Every promise they made to me concerning price and timing was kept, with no surprises when I showed up to make the purchase. Unfortunately, I had to go through a lot of really shady dealers (one actually called another dealer pretending to be my cousin to get info on me--capitalizing on my last name and his accent I might add!) before I figured out that Bobby and Maureen are the real deal. It was so simple to talk to reach them over the phone, and they made themselves extremely available, even after hours, which I really needed given my work schedule. They won't try to sell anything that you don't need and they really listen to exactly what you want and do everything they can to get it for you at the best price. The exact car in the color I wanted was really hard to find, but they had it on the lot a few days after I called--and I bought it 24 hrs later. Bobby and Maureen are great people and they have entirely earned my trust. I would not hesitate to buy my next car from them as well. My entire goal in writing this review, which I never usually bother to do, is to 1) save tired buyers like myself from the enormous amount of deceit ("we'll beat any price--just bring it in!" or lifetime warranties--which by the way, they tack on to the price and you can buy anywhere ) and nonsense, and to 2) thank Bobby and Maureen for honesty and a simple sale! I love my new car and couldn't be happier with Pohanka Honda. More

Great car purchasing experience! Hondas are great, reliable vehicles (I have 160,000 miles on a 2006 Honda Element with no corrective maintenance every required!). And this dealership matchs that won reliable vehicles (I have 160,000 miles on a 2006 Honda Element with no corrective maintenance every required!). And this dealership matchs that wonderful Honda service. Everyone was informative and helpful in making the optimum purchase, working the trade and finance. Did not feel pushed/pressured, but staff answered all questions, and let my wife and I make the decisions at our own pace. Felt like dealership was more than fair on value of trade-in. Demonstrated all features of the vehicle before we left the lot. I definitely would recommend to anyone and will return for preventative maintenance and any future purchases. More

-Outstanding customer service not only from Judaea but from entire staff -Recieved best possible APR considering low credit score -Ensured I was completely satisfied with features/ condition of used veh from entire staff -Recieved best possible APR considering low credit score -Ensured I was completely satisfied with features/ condition of used vehicle -Offered to replace scratched bumper on used vehicle for no additional cost -Given tour of entire facility for future visits; very comfortable environment More

Rodney J. Hairston, my leasing consultant, treats people with courtesy and respect. It was a pleasure dealing with him. He helped me trade in a 2009 CRV LX for a 2012 CRV EX-L. After receiving a lease with courtesy and respect. It was a pleasure dealing with him. He helped me trade in a 2009 CRV LX for a 2012 CRV EX-L. After receiving a lease offer from Landmark Honda a week prior, I traveled an hour from DC due to my rapport with Rodney. Rodney's sales manager, Chad Hiner, assured me over the phone (through Rodney) that they would give me the monthly lease price I was looking for. However, when I arrived Mr. Hiner claimed that a small dent on the tailgate of my 2009 CRV would adversely affect its trade-in value, and on those grounds he made me an offer $40 higher than the price I wanted. Rodney effectively communicated to Chad that I thought that was nonsense, and Chad quickly returned with an offer that was $35 lower. When my current lease expires, I will likely do business with them again. Having found an honest man like Rodney in a car dealership of all places was a most pleasant surprise. More