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Pohanka Honda of Fredericksburg

Fredericksburg, VA

3.9
868 Reviews

60 South Gateway Drive

Fredericksburg, VA

22406

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868 Reviews of Pohanka Honda of Fredericksburg

May 22, 2010

They want to sell a car, but if you have issues they do not want to work with you. I had issues with the ride on my 2010 new car, 4 days old took it into service, "couldn't find anything wrong". I called 3 More

by Ranchorelaxo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales and service
Jun 12, 2010 -

Pohanka Honda of Fredericksburg responded

Customer had issues with the tires that came on his new car. We offered some attempts at solutions that the customer did not take us up on. In this case, We would have had to pay the cost of switching tires that already performed as designed or pay more than his new car would be worth to assist him with a trade in to prevent the customer from posting a bad review. I'm not there yet where I am willing to throw money at a situation out of our control to get a survey score. It would be only fair if at some time in the future there is a "Customer Rater" website. When that one is available I will post a review of RANCHORELAXO. Our remaining customer reviews tell the story of how we feel about our customers. Ken Graham General Manager

Jul 15, 2010 -

Pohanka Honda of Fredericksburg responded

Unreasonable customer. We tried. Ken Graham General Manager Pohanka Honda of Fredericksburg

May 21, 2010

My husband and I were in the market to purchase another vehicle because of our expanding family. We were greeted by Jay, who has an excellent personality and is very friendly and easy going. He proceeded t More

by Robertandsherise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Scaramazzino
May 20, 2010

My husband and I just purchased our third Honda from Bill Hamilton of Pohanka Honda of Fredericksburg-- a 2010 Honda Accord Crosstour. It's an awesome vehicle! We wanted a car but one with 4-wheel drive an More

by barbeldridge2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bill Hamilton and Mike Traber
May 18, 2010

Wow, what a personable dealership. They treat you like a friend, not a dollar sign. Bill Hamilton was very professional and friendly. He didn't pressure me and he was willing to stay late on a Sunday until More

by npmccloud
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hamilton - Chris Conroy & the General Mgr phoned me
May 17, 2010

I used a no haggle buying service through work Pohanka had a great price and they were the first to contact me. Joey was great, he found me the Pilot I wanted. The entire process from test drive to delive More

by BMATH
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lackovic
May 17, 2010

I recently had the pleasure of doing business with Pohanka Honda while on the market for a new 2010 Honda CR-V. I found Pohanka through the USAA vehicle purchasing service. Pohanka came up on USAA's More

by eduardo_defendini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Camper and Aaron Sanders
May 15, 2010

Drove from New York to purchase my 2010 CRV and found the experience to be most rewarding. From the very start of my correspondence with tony, via the internet and subsequent phone conversations, I found him More

by nutonz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
tony camper
May 14, 2010

As a return buyer, Bill Hamilton has once again exceeded my expectations! I continue to purchase vehicles exclusively from Pohanka Honda. The entire car buying experience can be overwhelming at times foll More

by deskjet960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Hamilton
May 13, 2010

Mr Lackovic was highly professional as he made my purchase of a Honda Civic a pleasant and informative experience! I felt no pressure, only concern that I would be satisfied with my purchase. BJ , at More

by Michael6076
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joey Lackovic
May 11, 2010

After searching for the right vehicle for over 6 months I decided on the CR-V. I used AAA for an internet pricing certificate (discount) and was directed to several dealerships including Pohanka. Wes Warre More

by marshallhenson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wes Warren
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