Pohanka Lexus Chantilly

I am now a customer for life! I came in to get my car serviced and The service provided by Reza was seamlessly excellent. I was truly satisfied with the professionalism and custome I came in to get my car serviced and The service provided by Reza was seamlessly excellent. I was truly satisfied with the professionalism and customer service I received and I will always brings my car here to get serviced in the future, you have earned a customer for life. Thank you for making the process painless and so customer friendly ! More

Excellent service! Brought my 2012 is350 in for service. Worked with Chris Chao. Kept me informed during the entire process. Will be using him again and would recommend Brought my 2012 is350 in for service. Worked with Chris Chao. Kept me informed during the entire process. Will be using him again and would recommend him to everyone. -Mark More

Clear, concise and thorough! Unfortunately, I procrastinated on my registration renewal and learned from a Shell Gas Station on the final day that I did not pass my emissions test Unfortunately, I procrastinated on my registration renewal and learned from a Shell Gas Station on the final day that I did not pass my emissions test. They were unable to immediately repair the problem so I headed straight to Pohanka Lexus and was greeted by Reza. He said that he would take care of everything and did just that -- same day! Thank you. More

inspection service I brought in my wife's SUV for Virginia safety inspection and emissions test . Ms Moore helped me and she was quick and very patient with me . I am ve I brought in my wife's SUV for Virginia safety inspection and emissions test . Ms Moore helped me and she was quick and very patient with me . I am very pleased with service . I mentioned to her my vehicle was not washed last visit. She made sure it was clean and washed well at this time . While I was waiting for my vehicle , I enjoyed massaging chair and snacks . More

Reza Kermanshahchi is caring and professional Mr. Reza Kermanshahchi served me yesterday and I would recommend him to my friends and families. He is caring, professional, knowledgable and polite. Mr. Reza Kermanshahchi served me yesterday and I would recommend him to my friends and families. He is caring, professional, knowledgable and polite. He gave me a few options to resolve my car's issue, and I can use his advice to chose an option fitting my family and budget. I can feel that his advice comes from his heart. This Pohanka Lexus has fruits and Starbucks coffee, plus also very considerate as they have massage (recliner) chairs, sports lounge, quiet work lounge and various cell phone chargers. More

Raymon Tanyos Mr. Tanyos was very pleasant and very helpful in getting my vehicle serviced in a timely manner. He also was very informative on the work done. Mr. Tanyos was very pleasant and very helpful in getting my vehicle serviced in a timely manner. He also was very informative on the work done. More

Repairs done right I needed to get my va inspection passed for my power steering rack. Pohanka did the repair and my car is back to normal. I passed my inspection A I needed to get my va inspection passed for my power steering rack. Pohanka did the repair and my car is back to normal. I passed my inspection And they gave me a decent price that I compared. Richard helped me and was friendly throughout. Thks guys More

Amazing customer service I dealt with Reza , very positive and great attitude made me feel very comfortable. Can't wait to come back again and have my vehicle serviced. I dealt with Reza , very positive and great attitude made me feel very comfortable. Can't wait to come back again and have my vehicle serviced. More

Outstanding!!! Excellent customer service and communication kept me up to date on my vehicle and was very professional. Overall amazing experience with Mr. Reza Kerm Excellent customer service and communication kept me up to date on my vehicle and was very professional. Overall amazing experience with Mr. Reza Kermanshahchi outstanding service experience. More

Awesome service I really appreciate the great service of pohanka Lexus but specially to James Manikath, who is always there with a smile and prompt to advise and help I really appreciate the great service of pohanka Lexus but specially to James Manikath, who is always there with a smile and prompt to advise and help.That's why I tell my friends, family, coworkers, and business partners that they should go first to the Pohanka lexus not only because of the great opportunity to get a Lexus but the excellent experience of dealing with great employees like James. More