Pohanka Lexus Chantilly

Richard was extremely helpful. I came in for service for my car and Richard greeted me instantly and was able to help me with all my requests and questions with no hassles and in re I came in for service for my car and Richard greeted me instantly and was able to help me with all my requests and questions with no hassles and in record time. GREAT JOB! More

service I took my gx470 , Asad Malik was very help full, , he made sure every thing was done right, i would recommend every one to go to him.He knows his job I took my gx470 , Asad Malik was very help full, , he made sure every thing was done right, i would recommend every one to go to him.He knows his job well, and well trained . More

A Continuation of Excellent Customer Service I have been taking my car to Pohanka Lexus of Chantilly since I purchased it there 10 years ago. Each visit for routine service has been an e xcel len I have been taking my car to Pohanka Lexus of Chantilly since I purchased it there 10 years ago. Each visit for routine service has been an e xcel lent experience. My dealings with Paul Hoffman reflect that excellence. I highly recommend he and the entire service department at Pohanka. More

Service I just wanted to express my appreciation for the service I received from one of your service advisors; Asad Malik. Mr. Malik was very professional, co I just wanted to express my appreciation for the service I received from one of your service advisors; Asad Malik. Mr. Malik was very professional, courteous, and friendly and he made my experience go extra smooth and very pleasant. He seemed extremely knowledgeable about the issues with my car I presented with and helped me in the best possible way. I would not hesitate to recommend your dealership to my family and friends. Thank you again! Mohammad Ansari More

excellent service They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff and Ms Moore were professional They got my car in and out as scheduled. Washed my car too! They did a great job rotating my tires. The service staff and Ms Moore were professional and friendly. More

Great customer service Great service here for my GX 460. Even had it detailed and they did a great job. Mr. Asad Malik also made the experience truly enjoyable. He even g Great service here for my GX 460. Even had it detailed and they did a great job. Mr. Asad Malik also made the experience truly enjoyable. He even gave me an SUV loaner because I needed it where I live in the Blue Ridge mountains in rural Rappahannock County. Everyone there had a great customer service attitude. Really terrific service and customer care, especially by Mr. Malik. Thanks to everyone! More

Excellent service I highly recommend these guys. James Manikkath was the service manager and was very helpful and professional. I was having a start problem for my RX 3 I highly recommend these guys. James Manikkath was the service manager and was very helpful and professional. I was having a start problem for my RX 350. It was done on time and at the price specified. These are great mechanics and will get more of my business. More

Efficient Customer Service I appreciate my service from Cliff Pak. He assisted in explaining and providing what is best for my vehicle. Service was efficient and completed at e I appreciate my service from Cliff Pak. He assisted in explaining and providing what is best for my vehicle. Service was efficient and completed at estimated time. Car always runs smoothly at each services. It was a pleasure to deal with him. More

Solid Customer Service Paul Hoffman helped me tremendously in negotiating an equitable cost to repair a tire pressure issue in my Lexus. Paul realized that the issue was n Paul Hoffman helped me tremendously in negotiating an equitable cost to repair a tire pressure issue in my Lexus. Paul realized that the issue was not entirely the customer's fault and helped me get the car repaired for a fair price. Thanks to Paul. More

Great service visit Lagii was able to provide us with a brand new 2015 Lexus suv . She made the process very fast and simple. We were very thrilled with the price Ms Lag Lagii was able to provide us with a brand new 2015 Lexus suv . She made the process very fast and simple. We were very thrilled with the price Ms Lagi Moore was able to provide to us.. Overall we definitely will come back to Pohanka Lexus in the future for any of our car needs as she provided us with an exceptional experience. More