Pohanka Lexus Chantilly

Freddy Earl My RX350 needed service so I called Freddy Earl because he has always been great with me when I visit the dealership. As always I was greeted with a s My RX350 needed service so I called Freddy Earl because he has always been great with me when I visit the dealership. As always I was greeted with a smile and excellent service. The work on my Lexus was done on time and they even gave it a wash. Thank you Freddy Earl and Mechanics of Pohnaka Lexus. More

Lagii is always great I have come to rely on ms Moore every time I come in for service. She always has good advice and a loaner ready to go. I never feel pressured to do a I have come to rely on ms Moore every time I come in for service. She always has good advice and a loaner ready to go. I never feel pressured to do anything other than what is really needed. Great service every single time More

Excellent Service by Richard Duong My SUV- Lexus RX 350 was serviced last night by Pohanka Lexus of Chantilly. I was greeted by Mr. Richard Duong with a great enthusiasm. I am very plea My SUV- Lexus RX 350 was serviced last night by Pohanka Lexus of Chantilly. I was greeted by Mr. Richard Duong with a great enthusiasm. I am very pleased with the service provided by Richard. He is a great asset to Pohanka Lexus. More

Best Customer Service from Paul Hoffman I took my Lexus RX 350 early Saturday morning to do some maintenance. I met Mr. Hoffman. he provided me with great customer service. he was very kind I took my Lexus RX 350 early Saturday morning to do some maintenance. I met Mr. Hoffman. he provided me with great customer service. he was very kind and the service was timely. he explain everything I needed and I loved the express check out service. I recommend Pohanka Lexus Chantilly to everyone. the service is great, fast and effective. Mr. Hoffman went above and beyond with his service. Great JOB!!! More

Professionalism My car was serviced a few weeks ago and I was greeted by Milton he was beyond helpful and he answered all of my questions. Being a woman I don't know My car was serviced a few weeks ago and I was greeted by Milton he was beyond helpful and he answered all of my questions. Being a woman I don't know much about the service part of cars but all my question was answered and I had a lot of questions. Thanks Milton for being so patient and helpful. You are great More

Awesome Service Milton Johnson provide great service on my Lexus , he explained every details on what I need for service. He was trustworthy and honest through and co Milton Johnson provide great service on my Lexus , he explained every details on what I need for service. He was trustworthy and honest through and communicate very steps, I loving the communication he provided. Awesome Service will send friend to Milton Johnson at Pohanka Lexus in Chantilly. More

Great Service! Took my husband's RX 350 ( our 4th one from Pohanka) and the service as always was great! Paul took care of me the moment I arrived and the wait was Took my husband's RX 350 ( our 4th one from Pohanka) and the service as always was great! Paul took care of me the moment I arrived and the wait was minimal. Thanks so much :-) Thompsons More

Great Customer Service I visited Pohanka Lexus, and Mr. Milton went above and beyond , he provided great customer service. Milton walk me step by step about my service. I w I visited Pohanka Lexus, and Mr. Milton went above and beyond , he provided great customer service. Milton walk me step by step about my service. I was at ease and comfortable with my service. More

Great service This was my first visit to Pohanka lexus for service and I was extremely satisfied with the work performed. I spoke with Lagii Moore and had the 15,0 This was my first visit to Pohanka lexus for service and I was extremely satisfied with the work performed. I spoke with Lagii Moore and had the 15,000 mile service performed on my 2015lexus She was very helpful in explaining all the work that would be done and had my car ready for me when she promised. When I picked it up was as clean as I dropped it off, and the next service reminder sticker was on the window. Thanks again to lagii and to those who worked on my car More

Great Service I visited Pohanka, Lexus and Mr. James went above and beyond with excellent customer service. He provided un believable service. My cars was fixed wit I visited Pohanka, Lexus and Mr. James went above and beyond with excellent customer service. He provided un believable service. My cars was fixed within the 30 minutes. I will definitely returning to Lexus Chantilly for all my future service. More