Pohanka Lexus Chantilly

customer friendly Lagii Moore is an excellent representative for Lexus . Her ability to follow-up and follow through is impeccable and made me feel like my concerns ma Lagii Moore is an excellent representative for Lexus . Her ability to follow-up and follow through is impeccable and made me feel like my concerns mattered and my issue important. She was able to understand my car service needs, addressed it accordingly and resolved my issues professionally. She was ultra customer friendly and has an A-1 personality. More

James provides excellent service James Manikath, the sales advisor was great to work with. Got us the deal we needed to move forward quickly! He was very knowledgeable about the vehic James Manikath, the sales advisor was great to work with. Got us the deal we needed to move forward quickly! He was very knowledgeable about the vehicles and he made every step of the process, from the negotiations to the financing, enjoyable. He also helped us out with the vehicle warranty and provided great service to our family. I will service my cars at Pohanka Lexus because of the great sales and service we received. More

Always great service This is a shout out to John Ballin at Pohanka Lexus. I always make sure he is here when my car needs service. Always helpful and prompt. Thanks again This is a shout out to John Ballin at Pohanka Lexus. I always make sure he is here when my car needs service. Always helpful and prompt. Thanks again for the great service More

Greeted with a great smile! I dropped my Lexus off for service and when I walked in I was greeted by an advisor named Lagii. She greeted me with a smile and was very helpful. I w I dropped my Lexus off for service and when I walked in I was greeted by an advisor named Lagii. She greeted me with a smile and was very helpful. I would recommend her in the future if you take a car to the dealer, she is very pleasant to deal with. More

Quick and easy recall fix We received great service from Pohanka Lexus. Our is250 required a recall fix. We loved the RC350 loaner car we received and the recall fix was done t We received great service from Pohanka Lexus. Our is250 required a recall fix. We loved the RC350 loaner car we received and the recall fix was done the same day. Very pleased! More

Excellent service In my recent visit to Pohanka Lexus,Chantilly Service Center, I was very impressed with the courteous and respectful way they treated me as a custome In my recent visit to Pohanka Lexus,Chantilly Service Center, I was very impressed with the courteous and respectful way they treated me as a customer. The service manager, James Manikkath, was very professional. Everything needing to be fixed was explained thoroughly, and I was taken to my car and shown the parts that had worn; the "why" of it needing to be replaced or repaired. Overall I would highly recommend Pohanka Lexus for servicing your vehicle. The price is reasonable and the people are friendly and knowledgeable. More

Qucik and great service I appreciate the great service provided by Cliff Pak. He got me in for my service quickly and and he did a great job. He explained what I was gett I appreciate the great service provided by Cliff Pak. He got me in for my service quickly and and he did a great job. He explained what I was getting for this service and I had no question the job would be done right. It was a pleasure to deal with him. Will definitely recommend Pohanka Lexus. More

Excellent Service! I just wanted to express my appreciation for the service I received from one of your service advisors; Cliff Pak. Mr. Pak was very professional, cour I just wanted to express my appreciation for the service I received from one of your service advisors; Cliff Pak. Mr. Pak was very professional, courteous, and friendly and he made my experience go extra smooth and very pleasant. I would not hesitate to recommend your dealership to my family and friends. Thank you again! More

Great Service I have been coming back to Pohanka Lexus to have my RX330 serviced over the years and Mr. Pak have always been very helpful, professional, and courteo I have been coming back to Pohanka Lexus to have my RX330 serviced over the years and Mr. Pak have always been very helpful, professional, and courteous. His team have always provided great service to me and my family. In fact, my parents have purchased 2 additional cars from Pohanka Lexus and continue to have their cars serviced at the Chantilly location because of the great sales and service we have received. More

Richard provides excellent customer service I have been bringing my Lexus for service to Pohanka for a few years. Richard first helped me in a stressful situation and has provided excellent cust I have been bringing my Lexus for service to Pohanka for a few years. Richard first helped me in a stressful situation and has provided excellent customer service since Day 1. He keeps me updated on the progress of any repairs, provides detailed information and is happy to answer all of my questions. More