Pohanka Lexus Chantilly

Easy and Comfortable Service Visited for 30K maintenance. Pohanka is always easy to work with. Service is expensive, but they are a luxury dealer. Their new waiting area provides Visited for 30K maintenance. Pohanka is always easy to work with. Service is expensive, but they are a luxury dealer. Their new waiting area provides a private space to work. I was there only an hour. Every is so friendly. Reza was very professional, as well as the other staff. More

Simply the best Visited Pohanka Lexus tomorrow for 10K maintenance. This guys always find ways to make service better. Always great environment, food, entertainment a Visited Pohanka Lexus tomorrow for 10K maintenance. This guys always find ways to make service better. Always great environment, food, entertainment and friendly great service. More

Another Superior Service Experience Great job team! Thank you for continuing to go the extra mile for your customers. I continue to recommend Pohanka Lexus, not just for the cars, but Great job team! Thank you for continuing to go the extra mile for your customers. I continue to recommend Pohanka Lexus, not just for the cars, but also for the people top to bottom. Keep making Garry look great! More

Outstanding Customer Service In the past I've trained organizations in how to work with customers and the total experience with Reza Kemanshahchi and the rest of his team exemplif In the past I've trained organizations in how to work with customers and the total experience with Reza Kemanshahchi and the rest of his team exemplifies great service. Arriving at Pohanka, my car was quickly checked in. Reza explained every step of the way what the repair team found and which repairs were necessary and why. It's always disappointing to have to spend money to repair your car, but understanding why something went wrong and then being given options for how to resolve it makes the customer feel empowered instead of a victim. Every step of the repairs, I received updates. When the car was repaired, I was able to pay over the phone and simply drive to the service center and pick up my car without waiting in line. Thanks for the great service from the whole team, and special thanks to Reza for coordinating their efforts and being so efficient and caring when relating to me. More

Great Customer Service I brought my car in on a busy weekend and they told me that the wait time will be 2 hours for a state inspection and emissions. Albert my service advi I brought my car in on a busy weekend and they told me that the wait time will be 2 hours for a state inspection and emissions. Albert my service advisor was able to get it done in less than an hour for me. He was really nice, professional and courteous and he really made my day. More

Great Customer Service Vernon was very friendly and provided a great customer experience. This was my first visit to Pohanka Lexus and they exceeded all my expectations. I Vernon was very friendly and provided a great customer experience. This was my first visit to Pohanka Lexus and they exceeded all my expectations. I would definitely recommend them. More

Reza is really nice and helpful helps me alot when i come in Reza thank you so much for help today your really helpful and friendly thank you for your help.reza is awsome!!!!yes i would recommend this service ag Reza thank you so much for help today your really helpful and friendly thank you for your help.reza is awsome!!!!yes i would recommend this service agian reza is a good help!!!i will recommend reza to my friends really good help and nice thank you for everything More

Excellent service - Anita A Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the - Anita A Comfortable. Good to call ahead and get a quiet time. Fast service. Like taking my car to Lexus for quality service and confidence in the work that is done. More

Quick and curteous service Always delivers vehicle in a timely and friendly manner. Answers questions and provides quality service. I highly recommend having your verhicle servi Always delivers vehicle in a timely and friendly manner. Answers questions and provides quality service. I highly recommend having your verhicle serviced here. You will be highly satisfied More

Great customer service I came in yesterday for an oil change for my Lexus LX. Esmeralda Sonato was wonderful. I will definitely come here again. The waiting launch upstairs I came in yesterday for an oil change for my Lexus LX. Esmeralda Sonato was wonderful. I will definitely come here again. The waiting launch upstairs is a plus More