Pohanka Lexus Chantilly

Amazing Professionalism Wow! Where do I start? I have bought almost 15 cars in the last 25 years and I have never, ever met such a knowledgeable and caring person in the car Wow! Where do I start? I have bought almost 15 cars in the last 25 years and I have never, ever met such a knowledgeable and caring person in the car business. Christy Lee at Pohanka Lexus was dead on with her information and was also extremely professional; she communicated like you wouldn't believe, responding to both calls and emails. And she's such a nice person! She's kind and considerate, and she's going to champion whatever your needs are and continue to help you to get whatever you may need from the dealership. She is a 10 out of 10 and I highly recommend buying a car from Christy. You can definitely trust her and count on her 100 percent. More

Great service every time I an a relatively new Lexus owner and John made my service visit unbelievable, I would absolutely recommend this dealership, they are professional and I an a relatively new Lexus owner and John made my service visit unbelievable, I would absolutely recommend this dealership, they are professional and helpful More

Pohanka Lexus Service Overall great experience and Asad was extremely helpful. My shocks were replaced in a timely manner and Asad ensured that all warranty actions were ta Overall great experience and Asad was extremely helpful. My shocks were replaced in a timely manner and Asad ensured that all warranty actions were taken care of. More

Thanks for awesome service experience We had never been at Pohanka Lexus before. Our car overheated on our way to a family reunion and we called Pohanka. John Ballinprovided us with help g We had never been at Pohanka Lexus before. Our car overheated on our way to a family reunion and we called Pohanka. John Ballinprovided us with help getting our car in and gaveus a loaner which we used to continue our trip. He updated us regularly and picked up our car on the way back home. Thank you so much John and the service team. More

Cliff Pak is an oustanding Service Consultant Cliff Pak never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Cliff Pak never fails to exceed my expectations for his professionalism and knowledge of Lexus automobiles. He moves quickly to get me in and out of Pohanka with my service done right the first time. He is a pleasure to do business with and I highly recommend him. Bravitt Manley More

Service I brought my vehicle in for service. I appreciate Emil's efficiency and friendliness in helping me. I will be sure to return to Pohanka! I brought my vehicle in for service. I appreciate Emil's efficiency and friendliness in helping me. I will be sure to return to Pohanka! More

Excellent approach to my car service I have visited Pohanka lexus numerous time for my service and received great service everytime consistently. Mitch Buster has been great in keeping m I have visited Pohanka lexus numerous time for my service and received great service everytime consistently. Mitch Buster has been great in keeping me in the loop of what was being done on my car and presenting multiple options for me to get the best value for my money. His attention to detail when I present my issues is amazing since I never had a situation where I had to come back an hour later or the next day with a complaint. I would recommend this dealership to anybody for services. Their awesome lounge area with big screen TVs and Massage chairs is an additional bonus :) More

My Two Cents re Pohanka Lexus Great service, I was pleased how easy it was to have my car taken care of at Pohanka Lexus of Chantilly! I'll definitely be coming back for my next S Great service, I was pleased how easy it was to have my car taken care of at Pohanka Lexus of Chantilly! I'll definitely be coming back for my next Service appointment! More

Great service experience Mike Feldman, one of your service reps, provided me with outstanding service when I brought my wife's 2008 RX350 in to Chantilly Lexus a week or so ag Mike Feldman, one of your service reps, provided me with outstanding service when I brought my wife's 2008 RX350 in to Chantilly Lexus a week or so ago. He went out of his way to accomodate my requests for some relief on the price of replacing the transmission and I appreciated it very much. You have a great employee in Mike Feldmann. Mike May More

10 STARS for Pohanka! Kudos to Pohanka for making my lease transaction so simple and stress-free. I can't say enough nice things and how seamless things run there. From ini Kudos to Pohanka for making my lease transaction so simple and stress-free. I can't say enough nice things and how seamless things run there. From initial greeting all the way through to driving away in a new car, I always feel like a VIP. (This is Lexus#2 for me)Everything just happens almost magically there from beginning to end. No joke! Qui Nguyen truly enjoys what he does and it shows. Well informed, always prepared, and willing to help well beyond the call of duty, only begin to describe his level of professionalism and dedication to customer service. As much as I research and prepare ahead of time, I've come to trust that he's taking care of my best interests while at the same time assuring that my final decision is the right one, and a happy one! I've been involved in many vehicle transactions in my life and I've never had the exceptional level of assistance as I've received at Pohanka. As I drive around in my new Lexus that I'm pleased to share with everyone looking at it-- I look forward to continued future business with Pohanka. Call Qui Nguyen & see! More