Pohanka Lexus Chantilly

Great Service ! Esmeralda was very helpful and knowledgeable about what was needed with my 2005 RX, Besides the routine service that was needed she told me a couple o Esmeralda was very helpful and knowledgeable about what was needed with my 2005 RX, Besides the routine service that was needed she told me a couple of things that were needed and she was able to list the items from safety to non-safety She did not push me into doing additional work, yet advice me what was best to do. More

Very easy service experience Quick, easy and enjoyable. Was able to get some work done while waiting. Asad was pleasant to work with and explained everything clearly for me. Quick, easy and enjoyable. Was able to get some work done while waiting. Asad was pleasant to work with and explained everything clearly for me. More

Excellent service I changed my tires with Asad's help. He was so kind and well explained all I need. Highly recommend when you need any services at Pohanka Lexus Chanti I changed my tires with Asad's help. He was so kind and well explained all I need. Highly recommend when you need any services at Pohanka Lexus Chantilly. More

Great service experience! I hate taking my NX in for service, I never understand the work being done and what I'm paying for... I went in the other day and was helped by Esmera I hate taking my NX in for service, I never understand the work being done and what I'm paying for... I went in the other day and was helped by Esmeralda Sonato (can't find her name on the list). She was so sweet and helpful! She explained everything and took great care of me! More

Type greatest fast service Esmeralda greeted me right when I brought in my Lexus IS for service. She told me it was going to be an hour and a half, she was right on timing. She Esmeralda greeted me right when I brought in my Lexus IS for service. She told me it was going to be an hour and a half, she was right on timing. She told me what was needed on my car for the future. Great service! More

Easy & quick service The Pohanka dealership is about an hour away from where I live so when I stopped by I wanted to get a loaner while I leave my car overnight. Nicole wa The Pohanka dealership is about an hour away from where I live so when I stopped by I wanted to get a loaner while I leave my car overnight. Nicole was able to accommodate me right away. She got me checked in and out in a flash. When I picked up my car I was set in express and it was nice and vacuumed. It was a delightful experience and I thank Nicole for that. More

Great service Reza was great to work with. He quickly got us taken care of and I felt confident my vehicle would be taken care of. He was also able to answer my que Reza was great to work with. He quickly got us taken care of and I felt confident my vehicle would be taken care of. He was also able to answer my questions and give good recommendations on body work I needed complete on my Lexus! Such a pleasure to work with!! More

Reza Kermanshahchi Excellent customer service. I needed a maintenance and patch tire on my car, Reza got me in right away and done very promptly. I was very impresse Excellent customer service. I needed a maintenance and patch tire on my car, Reza got me in right away and done very promptly. I was very impressed with informative texts as well. Thank you Reza! More

Professional The first impression left by Alfredo Farias will be memorable. He was polite and professional and truly knew what he was talking about. I truly felt The first impression left by Alfredo Farias will be memorable. He was polite and professional and truly knew what he was talking about. I truly felt welcome and the facility was pristine. The price was a right and I will be coming back if i need service and I will be recommending Pohanka Lexus to all of my friends and associates. More

Awesome Came into the service department for an oil change and was met by Janice. First impressions are she is very respectful and very smart. She really took Came into the service department for an oil change and was met by Janice. First impressions are she is very respectful and very smart. She really took great care of me and my car. More