Pohanka Lexus Chantilly

Routine Service I visited for my car's routing maintenance. Asad provided with an awesome customer service experience. The entire process from dropping off the car t I visited for my car's routing maintenance. Asad provided with an awesome customer service experience. The entire process from dropping off the car to getting a loaner car to picking up my car was made very convenient. Thank you Asad Malik for yet another wonderful service experience at Pohanka Lexus! More

Excellent Service Nicole is always helpful and she always answer my question directly. she always makes me feel well taken care of. She always gives the best recommenda Nicole is always helpful and she always answer my question directly. she always makes me feel well taken care of. She always gives the best recommendation. good customer service as always. More

Service review on my Wife's lexus Great customer service on my Lexus Rx350. I like the text messages regarding progress of the car while being serviced . Service advisor Lagii Moore an Great customer service on my Lexus Rx350. I like the text messages regarding progress of the car while being serviced . Service advisor Lagii Moore and front staff were very friendly and helpful. Thank You More

vehicle service is quick and easy I'm been to Pohanka Lexus several times for scheduled maintenance and state inspections. It always amazes me that I really can walk in without an appo I'm been to Pohanka Lexus several times for scheduled maintenance and state inspections. It always amazes me that I really can walk in without an appointment and my car will be finished in a reasonable amount of time. There is free wi-fi, lots of complimentary snacks and beverages, and several waiting areas - a quiet room, a sports lounge, a small kids area, and the main lounge (which has a couple of massage chairs). Today I was helped by Reza K - he was respectful, helpful, and efficient. My car was ready earlier than predicted, and even had an unexpected car wash and vacuum. More

Winter maintenance checkup with oil change/tire rotation Asad provided me with great service today! He showed me each of the items to be done and kept me appraised of the work! Superlative effort by Asad a Asad provided me with great service today! He showed me each of the items to be done and kept me appraised of the work! Superlative effort by Asad and Lexus team. More

Thank You! Our sales representative, Min Relyea, was extremely patient and helpful with our purchase today. She was very knowledgable and made sure to make the e Our sales representative, Min Relyea, was extremely patient and helpful with our purchase today. She was very knowledgable and made sure to make the entire process as smooth and professional as possible. We couldn't have been more pleased to work with her. More

Five stars + Reza K. went extra miles to help me understand and service I need on my RX350. He is the best customer service that I have seen in years. Will be back Reza K. went extra miles to help me understand and service I need on my RX350. He is the best customer service that I have seen in years. Will be back there to see him on my next service. More

First class service from first class consultant Helpful, polite and efficient. Reza was there from the time I pulled in until I drove off the lot. First class service from him and Pohanka Helpful, polite and efficient. Reza was there from the time I pulled in until I drove off the lot. First class service from him and Pohanka More

Well Done! Professional. Quick. Service completed early. Appreciated receiving the text. Reza is a good ambassador for Lexus and for the dealership. I would not Professional. Quick. Service completed early. Appreciated receiving the text. Reza is a good ambassador for Lexus and for the dealership. I would not hesitate to work with him again. More

Five star service The service at Pohanka Lexus is truly superior. We were served by Reza Kermanshahchi this morning and he was friendly, thorough, professional and mor The service at Pohanka Lexus is truly superior. We were served by Reza Kermanshahchi this morning and he was friendly, thorough, professional and more. We were prepared for a long wait but instead our vehicle was serviced quickly and properly. Reza explained everything and made our visit very pleasant. More