Pohanka Lexus Chantilly

Professional, competent, and helpful Reza Kermanshahchi opened my car door at the curb and escorted me inside. He then explained the maintenance required at today's visit and gave me an Reza Kermanshahchi opened my car door at the curb and escorted me inside. He then explained the maintenance required at today's visit and gave me an estimate of the time required to do the work. He was very professional, competent, helpful, and friendly. My car was finished in record time! Mr, Kermanshahchi deserves this 5 star rating! More

Fast and thorough Met at the door, quick service, very professional. Always a quality experience. Checked everthing I asked for and then some. No surprises which is Met at the door, quick service, very professional. Always a quality experience. Checked everthing I asked for and then some. No surprises which is always good. More

quick and easy I arrived at 10:00. I was out the door at 11:30 with a clean car and all required maintenance completed. Reza checked with me afew times to update m I arrived at 10:00. I was out the door at 11:30 with a clean car and all required maintenance completed. Reza checked with me afew times to update me on the progress. More

Oil change and maintanence service Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do busines Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do business with. The atmosphere is comfortable and the food and beverage amenities are a bonus. The loaner vehicle and Express pick up service are always plus !!! More

Excellent experience I was at your service center for my car service 50k routine service. During I got service Ms. Moore helped me. She courtesy explained me all detailed I was at your service center for my car service 50k routine service. During I got service Ms. Moore helped me. She courtesy explained me all detailed service list. She was kind and professional. Thanks a lot! Geo More

Routine Maintenance- Exceptional Service I was immediately greeted when pulling into the service lane. Reta met me at the door, and quickly completed the paperwork and I was on my way in min I was immediately greeted when pulling into the service lane. Reta met me at the door, and quickly completed the paperwork and I was on my way in minutes. Knowing I was on a schedule, Reza made sure the vehicle was serviced quickly, and called me when the car was ready. More

Customer oriented, quick, efficient, Service was personal. My questions were answered and I was efficiently in an out inside of two hours. Price seemed a little expensive, one just h Service was personal. My questions were answered and I was efficiently in an out inside of two hours. Price seemed a little expensive, one just hopes there is need for the work done, particularly the $100 air filter. More

Lexus service customer I did not have an appointment and the service was prompt. The Service person was very helpful and explained everything. I have been a customer for ten I did not have an appointment and the service was prompt. The Service person was very helpful and explained everything. I have been a customer for ten years. More

Sales and Service Great dealership great service dept. You cannot beat a dealership with 365 day accommodation. Reza was helpful. Mark from sales was great to work with Great dealership great service dept. You cannot beat a dealership with 365 day accommodation. Reza was helpful. Mark from sales was great to work with as well. I'm from North Central WV and would not even bother to buy or service a car there because of the lack of expertise and professionalism. More

Quick service and nice lounge The service was quick and thorough, price was good 😊 and the waiting lounge was clean with a good selection of drinks and snacks . Nice to have the c The service was quick and thorough, price was good 😊 and the waiting lounge was clean with a good selection of drinks and snacks . Nice to have the car washed while enjoying the massaging chairs . More