Pohanka Lexus Chantilly

quick and easy I arrived at 10:00. I was out the door at 11:30 with a clean car and all required maintenance completed. Reza checked with me afew times to update m I arrived at 10:00. I was out the door at 11:30 with a clean car and all required maintenance completed. Reza checked with me afew times to update me on the progress. More

Excellent experience I was at your service center for my car service 50k routine service. During I got service Ms. Moore helped me. She courtesy explained me all detailed I was at your service center for my car service 50k routine service. During I got service Ms. Moore helped me. She courtesy explained me all detailed service list. She was kind and professional. Thanks a lot! Geo More

Oil change and maintanence service Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do busines Excellent service as usual! The friendliness of the staff, attentiveness, professionalism, knowledge and genuine care make it a pleasure to do business with. The atmosphere is comfortable and the food and beverage amenities are a bonus. The loaner vehicle and Express pick up service are always plus !!! More

Routine Maintenance- Exceptional Service I was immediately greeted when pulling into the service lane. Reta met me at the door, and quickly completed the paperwork and I was on my way in min I was immediately greeted when pulling into the service lane. Reta met me at the door, and quickly completed the paperwork and I was on my way in minutes. Knowing I was on a schedule, Reza made sure the vehicle was serviced quickly, and called me when the car was ready. More

Customer oriented, quick, efficient, Service was personal. My questions were answered and I was efficiently in an out inside of two hours. Price seemed a little expensive, one just h Service was personal. My questions were answered and I was efficiently in an out inside of two hours. Price seemed a little expensive, one just hopes there is need for the work done, particularly the $100 air filter. More

Sales and Service Great dealership great service dept. You cannot beat a dealership with 365 day accommodation. Reza was helpful. Mark from sales was great to work with Great dealership great service dept. You cannot beat a dealership with 365 day accommodation. Reza was helpful. Mark from sales was great to work with as well. I'm from North Central WV and would not even bother to buy or service a car there because of the lack of expertise and professionalism. More

Lexus service customer I did not have an appointment and the service was prompt. The Service person was very helpful and explained everything. I have been a customer for ten I did not have an appointment and the service was prompt. The Service person was very helpful and explained everything. I have been a customer for ten years. More

Quick service and nice lounge The service was quick and thorough, price was good 😊 and the waiting lounge was clean with a good selection of drinks and snacks . Nice to have the c The service was quick and thorough, price was good 😊 and the waiting lounge was clean with a good selection of drinks and snacks . Nice to have the car washed while enjoying the massaging chairs . More

Excellent Service Reza got my car into its 45k mile service quickly. When inspection showed tires were worn, he readily took me into the garage to look at them. The g Reza got my car into its 45k mile service quickly. When inspection showed tires were worn, he readily took me into the garage to look at them. The garage itself was very clean and orderly, and the tires clearly needed replacement. The price for the tires, balancing and alignment were very competitive with other sources nearby, and they actually had them in stock. The time estimate for the work was right on with how long it actually took. He also gave me all the paperwork needed to easily send in for the tire manufacturer's rebate now in effect. The invoice also listed everything involved in the 45k mile service. More

Outstanding Service Asad made everything so easy. He is very customer service oriented and made the service visit a great experience! He constantly kept me informed of th Asad made everything so easy. He is very customer service oriented and made the service visit a great experience! He constantly kept me informed of the status of the service and I was in and out in no time. More